Henry's dashboard

Henry replied on November 22, 2009 21:47 to the question "Can't find RSS?" in SocialGO:

Hey,

It's at the bottom. Check out the screenshot.

Henry replied on November 22, 2009 21:44 to the question "Can I make the wall display at the top rather than bottom in the group pages?" in SocialGO:

Hi there -

This can be done! If you wish to reorder the widgets on the groups page (say, to make the wallposts appear at the top), click on the 'Group' edit page and simply drag the widget up. See the attached screenshot .

Henry replied on November 22, 2009 21:41 to the question "Membership billing system?" in SocialGO:

Hey, I see this ticket has been resolved. Cheers!

Henry replied on November 22, 2009 21:40 to the question "Host of choice?" in SocialGO:

Hi there,

Currently we host all networks on our own servers and there aren't any plans to offer a self-hosted option in the near future.

Henry replied on November 22, 2009 21:38 to the question "theme: Zocku Enhanced" in SocialGO:

Hi Jorge -

GetSatisfaction isn't the place to report problems - please file a report at www.zocku.com/help

Thanks!

Henry replied on November 22, 2009 21:37 to the question "How do I add meta tags to my site?" in SocialGO:

You can also add meta tags for individual pages by clicking 'Page Settings' in the Layout Manager

Henry replied on November 22, 2009 21:37 to the question "Group Chat?" in SocialGO:

Hey guys -

As I understand it, it's still going through final testing but should be available very soon! Alex mentioned that it would be free in the recent Q & A workshop!

Henry replied on November 10, 2009 20:49 to the question "Oldest members that never validated e-mails don't receive e-mails" in SocialGO:

Hi there -

I see you've created a ticket for this issue through our Help system. I'll be in touch with you there, as we use GetSatisfaction as a place for suggestions only. Many thanks.

Henry replied on November 10, 2009 20:48 to the idea "The Adult Warning Screen Better For Google and Users - Idea's welcome!!!" in SocialGO:

Hi Luke -

I can definitely appreciate this suggestion in regards to the SEO of your site! It has been noted!

Henry replied on November 10, 2009 20:45 to the question "how can a moderator contact all users without giving them site owner power?" in SocialGO:

Hi there -

At the moment, only the administrator of the network can Mass Message all members, and make changes to the customisation of the network (custom ads etc). If you're looking to get someone else on board with administrative maintenance of the site, then i'd suggest using a password that you both know.

Remember - Moderators can send 'global' bulletins to all members on the network.

Henry replied on November 09, 2009 10:27 to the problem "Messages to all dont arrive at validated email addresses" in SocialGO:

Hi Dokun -

Sorry to hear of your troubles with the mass message members feature. However, to deal with your issues efficiently and effectively, we stress that you must get in touch with us through the help system and not GetSatisfaction.

www.socialgo.com/help

This way, your bug will get entered into the system and can be investigated by the development team. This GetSatisfaction site is a member-oriented suggestion and feedback community, and any bugs reported here are in danger of not being entered into our bug system.

Many thanks!

Henry.

Henry replied on November 05, 2009 14:54 to the idea "Obsoletes posts" in SocialGO:

Hi Alex -

Thanks for the message. Indeed, we've been in touch with the GetSatisfaction team to try and purge all the old threads in here. I believe we're still waiting for action from them. But I can assure you it'll be done as soon as possible!

Thanks Alex,
Henry.

Henry replied on November 01, 2009 22:53 to the question "How can I create a login box/link on a separate static homepage?" in SocialGO:

Hi there,

I imagine you may be able to achieve an external login to a SocialGO network using our API. Please see http://wiki.api.socialgo.com for more info. Thanks

Henry replied on November 01, 2009 22:44 to the idea "Promote Label for 3rd party Blogs" in SocialGO:

Hi Julian-

Do you mean an embeddable advert for your network that you can place on other blogs? Or a widget on your network that allows you to promote all your other blogs?

Either way - this can be done by creating a graphic for whatever youre trying to promote, and then adding the image and link code into the area where you want it to be advertised.

Henry replied on October 29, 2009 12:09 to the idea "Like, Dislike , comment to users Status!" in SocialGO:

Hi Einzi -

I feel there's probably a reason that Facebook leaves off a 'dislike' function. To discourage negativity around the site? It would be a bit upsetting if you wrote a blog and it was 'disliked' 10 times ;)
Thanks for the idea though, and the status comments suggestion!

Henry replied on October 29, 2009 12:06 to the idea "Fill in form, when members delete profile." in SocialGO:

Hi Julian -

This system is already in place - when a member clicks 'cancel account', they are taken to a page where they can leave feedback.

Henry replied on October 29, 2009 12:03 to the idea "SMS/mail alert by network outage" in SocialGO:

HI Julian -

We will always endeavour to contact all affected network owners by E-mail if an outage situation occurs. Thanks for the SMS idea aswell, I can see how that would be useful for those not online.

Of course, network outages are very rare and we will always do what we can to ensure these alerts aren't needed!

Henry replied on October 28, 2009 12:54 to the idea "The Status Option" in SocialGO:

Hi Jorge -

Thanks for the suggestion, I can certainly see how this would help protect the privacy of a user who wants to use the network but not be available for chat etc.

Henry replied on October 21, 2009 19:50 to the idea "HTML option, message all members" in SocialGO:

Hi Julian,

Thanks for the suggestion. The 'message all members' tool is really just for message you wish to send out and doesn't really serve a 'newsletter purpose'. Perhaps you might consider setting up a custom newsletter for you network? You could use a service such as www.mailchimp.com and export your member emails from the admin centre to generate the list!

Henry set one of Henry's replies as an official response to "Iphone widget for socialgo" in SocialGO