samantha lynn's dashboard

samantha lynn replied on September 05, 2009 05:21 to the problem "beta feedback button" in PublicEarth:

Hello, Geo---Thank you for logging this issue. We have entered it into our bug tracker for fixing. Hope you are enjoying the site!

samantha lynn replied on September 05, 2009 05:17 to the question "List of place categories?" in PublicEarth:

Hi Odyssey! You can find a list of categories to the left of the map area. The category browser will open if you click on its name, where you may access an interactive list of categories. Hope that helps and that you are enjoying the site!

samantha lynn replied on August 17, 2009 04:05 to the problem "updates not affecting all maps" in PublicEarth:

Hello, I'm Samantha with the PublicEarth QA Team. Thank you for taking the time to submit so much feedback, we really appreciate it!

Let me see if I understand your issue fully--do you mean, after you've edited the location of a place, you save the edit, and then you are not seeing the change you've made in the small place details map after the page is no longer in Edit mode? Are you also not seeing the updated location on the larger Explore map? Or, both?

Currently, updating the location of the place can take a few minutes to show up in the larger map, but it should be instant in the small place details map.

Thank you for your time and any information you can provide me.

samantha lynn replied on August 17, 2009 04:02 to the idea "Load GIS Data.." in PublicEarth:

Hello Mappr99, we currently offer .GPX file uploads, as well as uploads from selected GPS devices, but we may allow this in the future. Thank you for your idea!

samantha lynn replied on July 09, 2009 20:49 to the problem ""Place in wrong spot?" disappears in large map." in PublicEarth:

Hi Steve! There isn't supposed to be a Place in Wrong Spot button on the home page, only on the place's details page. You can only adjust the position of a place in the smaller map in its details page. If I'm misunderstanding you, let me know. Thank you for your interest in the site!

samantha lynn replied on July 07, 2009 19:23 to the problem "Photo upside down" in PublicEarth:

Hi Matt! Sorry you're dissatisfied with our photo uploading experience. We'll see if we can't get this addressed in the next few versions of the site.

Also, I see that you're using Safari, which is a browser we don't currently support. As our application hasn't been fully tested against unsupported browsers, we can't guarantee the best experience unless you are using Firefox 2, 3 and Internet Explorer 7.

samantha lynn replied on June 29, 2009 19:52 to the praise "I can only imagine this 2 years from now" in PublicEarth:

We're so glad to hear that you like it! Thanks very much, we hope you continue to enjoy the site as we work to make it better with each release.

samantha lynn replied on June 29, 2009 19:51 to the idea "multi-photo" in PublicEarth:

I believe this is in the works for a future release.

samantha lynn replied on June 29, 2009 19:49 to the idea "add videos" in PublicEarth:

That's a really interesting idea, thanks for the contribution. We will consider this--let us know if you have any other suggestions!

samantha lynn replied on June 25, 2009 19:59 to the question "Uploading a GPS track or point" in PublicEarth:

Hi Russ, by the way, we've added support for uploaded a .GPX file in this most recent release, as well as support for exporting a set of places in several common formats that GPS Babel supports. I'm sure we'll be adding the ability to upload more formats in the future.

samantha lynn replied on June 25, 2009 19:53 to the problem "Login Inside PE" in PublicEarth:

Hiya, sorry to hear you're having problems with the login! You should have gotten an email after you signed up with a link inside that you must click in order to confirm your registration. Have you seen this email? If not, perhaps you could check your spam or junk folder, as sometimes it gets trapped in there. It should come from remote [at] publicearth dot com.

If that's not the problem, and you have confirmed your account, when you try to log in, what do you see? Does the page give you any messages?

Thanks for your support request, we'll get it figured out!

samantha lynn replied on June 24, 2009 16:08 to the problem "Return to large map view after edit point" in PublicEarth:

Hi James! Thanks a lot for letting us know. We've logged it as a bug and should fix it soon. Temporarily, as you encounter this problem, you can get the Large Map View link back in the page by refreshing your browser page.

samantha lynn replied on April 30, 2009 02:55 to the idea "cancel button" in PublicEarth:

Hi again Brian--the Cancel button is also in the map flyout, close to the pin. Are you seeing this element in the site (please see attached photo)?



Is that more of what you're looking for?

Glad you like the new details page, and thanks again!

samantha lynn replied on April 30, 2009 02:47 to the idea "stuff" in PublicEarth:

Hi Brian! Thanks for checking out the site. You mean the gold color in the left-hand panel behind the Browse Categories, My Collections and Start Exploring, right? Just making sure! Keep the feedback coming, we're listening. :)

samantha lynn replied on April 30, 2009 02:40 to the praise "Great Site Coming Soon" in PublicEarth:

Thanks a lot, we hope you like all of the changes we make, too. Keep in touch!

samantha lynn replied on April 30, 2009 02:38 to the question "Uploading a GPS track or point" in PublicEarth:

Thanks again for this awesome feedback Russ! We all loved it :)

samantha lynn replied on April 22, 2009 17:17 to the problem "Can't save favorites anymore. What happened?" in Flock:

I reset Flock by renaming the folder as mentioned in this post, and I was able to favorite a place, but as soon as I loaded my Flock profile again, it was unable to favorite any more pages.

samantha lynn started following the problem "What happened To The Favorites Description Box?" in Flock.

samantha lynn started following the problem "Can't save favorites anymore. What happened?" in Flock.

samantha lynn started following the question "NO FAVORATE PAGE SAVING" in Flock.