Hoan Ton-That's dashboard

Hoan Ton-That reported a problem in Twilio on March 30, 2009 00:50:

New Montreal area code doesn't work (438)

One of my beta testers reported this bug:

"The new area code of montreal, canada (438) doesn't work.
iPrankd give me a message error that the number does not exist!!"

Just making sure, do you guys work with Canadian numbers?

Thanks
Hoan

Hoan Ton-That replied on March 29, 2009 07:14 to the question "Can we make the phone verification code separate from the phone call?" in Twilio:

Thanks Jeff!

I've implemented it now and it works great!

Thanks for the quick turnaround time!

Here is a video of our iPhone app in action: http://www.youtube.com/watch?v=N3OX7i...

Hoan

Hoan Ton-That replied on March 25, 2009 21:12 to the question "Can we make the phone verification code separate from the phone call?" in Twilio:

Hey there,

My beta testers for the iPhone application reported that there wasn't enough delay between the call and looking at the verification code. All of them verified themselves but most reported that they took multiple attempts.

The app has been submitted to Apple for approval, and we were wondering when the delay parameter will be implemented.

Thanks
Hoan

Hoan Ton-That replied on March 25, 2009 21:09 to the problem "Validating certain phone numbers doesn't work." in Twilio:

Hey

I've had 15 beta testers for my iPhone application and some report that the call from the 877-889-4546 number goes straight to voicemail. I also had another friend try the application and they had the same problem. They were also on the EDGE connection.

Thanks
Hoan

Hoan Ton-That gave praise in Twilio on March 25, 2009 21:04:

Soft launching a Twilio application

Hey guys,

I've been working on a prank call app for the iPhone and web:

http://iprankd.com

Thanks to twilio for making this possible! We would never have tried to do any telephony because it seemed way too hard. Twilio made it much simpler.

Thanks
Hoan

Hoan Ton-That replied on March 25, 2009 19:24 to the problem "Pronounciation of numbers is different inside and outside gather tags (I think...)" in Twilio:

Thanks John

That would make sense as I parse the number into a string of digits!

Hoan

Hoan Ton-That marked one of John Wolthuis' replies in Twilio as useful. John Wolthuis replied to the problem "Pronounciation of numbers is different inside and outside gather tags (I think...)".

Hoan Ton-That reported a problem in Twilio on March 23, 2009 06:59:

Pronounciation of numbers is different inside and outside gather tags (I think...)

I noticed that sometimes Twilio pronounces every digit of the number and other times it pronounces the number as words (like "4 billion 156 million 278 hundred thousand and 2").

I think inside a

<gather></gather>

tag numbers are pronounces with digits and outside they're pronounced with words.

It would be nice to be able to type:

<say class="pronounceDigits=yes">My number is 4152222222</say>

and

<say class="pronounceDigits=no">There are 99 bottles of beer on the wall</say>

I really mean pronounceDigits="no" instead of class="pronounceDigits=no" because GSFN strips certian html attrs.

Does this already exist in Twilio?

Thanks
Hoan

PS. Twilio is the best!

Hoan Ton-That replied on March 21, 2009 01:17 to the problem "Validating certain phone numbers doesn't work." in Twilio:

Thanks John

I've emailed you guys the phone numbers in question.

I tried verifying myself again, and it worked. That phone is pretty faulty though, so hopefully its an anomaly.

Hoan

Hoan Ton-That replied on March 20, 2009 23:59 to the problem "Validating certain phone numbers doesn't work." in Twilio:

Also I can provide you guys with the phone numbers in question...

Would there be any way for you to check if the calls were actually made?

This is making me anxious.

Thanks
Hoan

Hoan Ton-That replied on March 20, 2009 23:00 to the question "How do you set the default Caller for your account?" in Twilio:

Thanks Jeff for the quick reply.

Hoan Ton-That asked a question in Twilio on March 20, 2009 22:50:

How do you set the default Caller for your account?

When making a call, if you don't set the caller id the error message is:

"Must provide Caller or set a default Caller for your account"

How do we set the default Caller? And will that number be used for verification calls?

Thanks
Hoan

Hoan Ton-That reported a problem in Twilio on March 20, 2009 22:47:

Validating certain phone numbers doesn't work.

Hey I have a small web app that is being tested. Unfortunately a lot of the users haven't verified their account. 32/47 accounts are unverified.

I tried calling another one of my numbers and got a verification code but the call didn't work. However I can make calls to that number using Twilio but with a different caller id.

Are 866 numbers blocked by certain carriers / plans? When doing the verification does it use Twilio's number. When doing verification, is there any way to change the number to one of my Twilio numbers?

Thanks
Hoan

Hoan Ton-That replied on March 20, 2009 22:35 to the question "Can we make the phone verification code separate from the phone call?" in Twilio:

Hey,

Do you guys have an ETA on the delay parameter. It would help a lot, and it would be a quick fix that would just work

Thanks
Hoan

Hoan Ton-That replied on March 10, 2009 00:38 to the question "Can we make the phone verification code separate from the phone call?" in Twilio:

Separate steps is my preferred solution. That way the user sees the code, and then presses a button to initiate the call.

There is already a delay of about 2 seconds, but customizing this could be a short term solution. Like the previous poster mentioned, programmers could do this anyway.

Also we are currently polling twilio every 2 seconds after the verification phone call is made to check if they verified correctly. It would be nice if we could supply a callback url that gets hit when the call is done. It should tell us if the verification was successful or not so we can prompt the user to make another call.

Thanks
Hoan

Hoan Ton-That shared an idea in Twilio on March 09, 2009 03:54:

Helper method for PHP library

Hey guys

I modified the PHP rest library slightly to add a call method which just saves a lot of typing.

http://pastie.org/411392

You can use:

$response = $twilio->call("OutgoingCallerIds", "GET", array(


  "PhoneNumber" => $number


));

Instead of:

$response = $twilio->request("/$ApiVersion/Accounts/$AccountSid/OutgoingCallerIds", "GET", array(


  "PhoneNumber" => $number


));

It saves a lot of typing...

Hoan Ton-That replied on March 09, 2009 02:22 to the question "What are event URLs?" in Twilio:

OK cool! :)

Hoan Ton-That asked a question in Twilio on March 08, 2009 04:19:

What are event URLs?

When verifying a phone number I noticed the response has a EventUrl field which points to events.twilio.com/....

When connecting to it I noticed its probably a comet long-polling notification. I'm wondering how to subscribe to these events, if its working. Also when verifying phone calls it would be cool to have a callback url.

Thanks!

Hoan Ton-That asked a question in Twilio on March 08, 2009 04:11:

Can we make the phone verification code separate from the phone call?

I am writing an iPhone app, and I need to verify their phone number. However a verification phone call at the same time the user gets the verification code. So the incoming call blocks the user from seeing the code a few seconds after verification. Its no big deal, but could we have two separate methods: one retrieves the verification code, and one that makes the call?

Twilio is an awesome API!
Thanks!