Hummdis's dashboard

Go farther. Demand a callback from the Center Manager. Each hub has multiple Center's within them and each driver reports to one of the Full Time Supervisors of that Center. The Full Time Supervisors report to the Center Manager, who then reports to the Division Manager. The Division Manager reports to the District Manager.

Ask for the Center's telephone number or, better yet, show up to the UPS Hub's Customer Counter and ask to speak to the Division Manager. They are usually gone after 11 AM to 1 PM (they get in at about 4 or 5 AM) and their office is inside of the UPS Hub (warehouse).

They can track what DIAD (the electronic board the drivers use) the driver used for your missed notification (drivers scan that barcode on them) and what driver had that DIAD the day that it was scanned. They can also determine the GPS location of the driver when that barcode was scanned and so on.

If fact, when a driver scans the barcode of a package for delivery, the GPS unit inside of the board "beeps" or alerts them if they are at the wrong address. The driver must manually override this warning and if he does so, it's logged that the driver elected to override the GPS warning notification. If the driver was not at your house when he scanned the barcode for your package, his override would have been logged and they would know about it.

Oh, and the BBB is about as good as cutting a steak with a spoon. They are worthless, don't waste your time with them. – Hummdis, on April 28, 2009 17:27

Have you tried calling UPS (1-800-Pick-UPS) and filing a complaint? UPS takes the complaints against drivers very seriously and if numerous complaints result on a single driver the driver will face suspension or even termination altogether. Trust me on that, I've had to have those meetings with a driver about poor performance. They're not fun for anyone, but they are performed.

Furthermore, for a driver to come to your door and leave a delivery attempt and not the package is completely false. Drivers must answer for the packages that they bring back to the hub as to why they were left on the truck. If this becomes a problem with a driver bringing back packages too often then he is, again, written up for his poor performance. – Hummdis, on April 28, 2009 16:56

Try this one then....

http://www.dmachoice.org

They have MANY catalogs listed and they even send you directly to the companies website to submit the removal request.

These guys also do offers for credit, magazines, and catalogs. :)

Here's another site for different types of mail that has helped me.

http://www.privacyrights.org/fs/fs4-j...

Well, not all companies actually honor the requests sent by Catalog Choice. On the "How It Works" page, it states:

"Results will vary depending on whether the company is actively participating in our service. All Participating Companies have pledged to honor your requests within 12 weeks."

Therefore, if the company is not an active participant, it may not work quite as expected.

This is very useful site...it's helped me a lot!

http://www.catalogchoice.org/

ANY automated phone system still accepts the tone inputs from keys pressed on the phone, just press zero a few times and that will force you to go straight to a rep.

Having worked at UPS and my dad is a driver, I can tell you first hand that UPS does deliver in the evening. However, it depends on where you're at in the drivers route as to when he will be at your home.

Furthermore, drivers are only allowed to be on the road for a total of 60-hours per week. This is a federal regulation and if caught, UPS and the driver can face some hefty fines and the driver could even loose his CDL. This means about 12-hours of driving per day.

Most drivers start between 7:30 to 8:30 AM, which means that they have to be back at the UPS facility by 7:30 to 8:30 PM. And trust me, many drivers actually use that full 12-hours.

One other note to take into account, UPS is a Teamsters Union company and therefore the Union regulates that drivers can not exceed a 9-10 hour workday when it is not Christmas/Peak season. Therefore, that makes the required Union enforced return time to about 5:30 - 6:30 PM.

FedEx; which is actually divided into smaller companies consisting of FedEx Express, FedEx Ground, FedEx Custom Critical, FedEx Home Delivery, FedEx Freight, FedEx Office, FedEx National LTL, FedEx Supply Chain Services, and FedEx Trade Networks; is non-Union and many drivers in the FedEx Ground and FedEx Express companies are actually contract workers and are therefore only required to adhere to federal regulations, which is the 60-hour a week limit.

Many FedEx drivers are also required to pay for the truck maintenance and the rent or lease the truck from FedEx. This is why you will get one delivery for all your incoming packages from UPS a day, whereas you may get several FedEx deliveries a day, one from each FedEx company.

I hope that gives you some insight. :)

I have this problem as well but it is happening on Linux, Mac OS X, and Windows! It's the same error across all three platforms.