Ilya Artamonov's dashboard

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "Qik crashes within seconds of launching on windows mobile" in Qik

Ilya Artamonov replied on October 22, 2009 05:46 to the problem "Qik crashes within seconds of launching on windows mobile" in Qik:

Dear User,
The successful registration meant that our WM Smartphone version is the right for you, and that's because you have Samsung Ace2 (sph-i350) similar to Samsung Ace (sph-i325). And our WM Touchscreen version is for phones like Samsung Omnia or HTC Diamond or Touch.

Unfortunately, your phone is not yet fully supported. Please stay tuned and check page http://qik.com/info/supported_phones for updates.

Sorry for any inconvenience.

Ilya Artamonov asked a question in Get Satisfaction on October 22, 2009 05:36:

how to remove a product?

Dear Eric,

I want to leave just one product for Qik Inc., i.e. Qik. That means that "Qiklife" and "Qik for WM" should be removed. It would be great if you could merge them all to "Qik" product if possible.

When I go to http://getsatisfaction.com/qik/admin/... I do not see a "delete" option near "edit". Is this a bug?

Appreciate your help on that.
Thanks in advance.

Ilya Artamonov replied on October 21, 2009 15:19 to the problem "Qik crashes within seconds of launching on windows mobile" in Qik:

Well, sir, I meant it is not a pocket pc as per old classification. Please give a v.2.44 a try.

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "Qik crashes within seconds of launching on windows mobile" in Qik

Ilya Artamonov replied on October 21, 2009 14:55 to the problem "Qik crashes within seconds of launching on windows mobile" in Qik:

Dear jmelz,
You happened to install Qik version for WM Touchscreen devices.
Please go to qik.com/dl/348 to install Qik for WM SmartPhones v.2.44.

If you downloaded via d.qik.com, we'll update it to recognize your phone correctly. It is "SAMSUNG SPH-i350", right? Please, let us know if you could download it successfully.
BR

Ilya Artamonov replied on October 20, 2009 10:21 to the question "How do I remove a product?" in Get Satisfaction:

Dear Eric,
i'll post my issue here instead of starting a new topic with the same title.
I want to leave just one product for Qik Inc., i.e. Qik. That means that "Qiklife" and "Qik for WM" should be removed. It would be great if you could merge them all to "Qik" product if possible.
Appreciate your help on that.
Thanks in advance.

Ilya Artamonov replied on October 20, 2009 10:17 to the question "Nokia E71(x) LED" in Qik:

Dear shortyvs2,
Unfortunately, we don't have a E71 around. But there are 2 things here:
1) Settings -> Backlight - controls only the backlighting of your screen, mostly for power saving and not the flash near camera window
2) can you test the Flash LED behavior with built-in camera application. If it is On while recording - then it is a built-in functionality and we can't alter it.
Thanks

Ilya Artamonov replied on October 16, 2009 11:04 to the problem "Qik crashes within seconds of launching on windows mobile" in Qik:

Dear Sir,
Unfortunately, I was not able to find your e-mail.
Please send it again to support@qik.com with title "v.4.21 - samsung intrepid issue"
Sorry for any inconvenience.

Ilya Artamonov replied on October 15, 2009 15:14 to the problem "Qik crashes within seconds of launching on windows mobile" in Qik:

Dear Sir,
Please specify your device and version that you're trying to install, and provide all relevant information. What was the e-mail title of your message?
BR

Ilya Artamonov replied on October 01, 2009 18:46 to the problem "YouTube Upload FAILS" in Qik:

Dear Paul,

please specify your username, we will look into your issue.

Ilya Artamonov replied on September 22, 2009 16:54 to the question "Touch Pro 2 download not available? But Shows Supported" in Qik:

Dear Stygshore,
Thanks for contacting us on that. Could you please write the steps that lead to your problem?
Have you tried going to d.qik.com from your mobile browser to download Qik application?
We appreciate your feedback.
BR

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "Change to "real" password instead of twitter login" in Qik

Ilya Artamonov replied on September 02, 2009 15:39 to the question "Change to "real" password instead of twitter login" in Qik:

Dear Philip,
Please look in your Direct Messages folder in your Twitter account. You should have received a password for signing in on your mobile.
Sorry for any inconvenience.
BR

Ilya Artamonov marked one of jOn Garrett's replies in Qik as useful. jOn Garrett replied to the question "where is Qik for 3G (not 3GS)".

Ilya Artamonov replied on August 25, 2009 09:32 to the question "¿Por qué al grabar con qik y nokia n95 8gb se escucha mal cuando hay música?" in Qik:

Dear Moises,
We know of that problem and we are working to resolve it. Unfortunately there are some platform limitations for that. Please try new version when it becomes available.
Thank you for your interest in Qik.

Below there is a google-translated version of my answer.
A continuación hay un google-versión traducida de mi respuesta.

Estimado Moises,
Sabemos de ese problema y estamos trabajando para resolverlo. Lamentablemente, hay algunas limitaciones de plataforma para eso. Por favor, inténtelo nueva versión cuando esté disponible.
Gracias por su interés en Qik.

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "Sharing to Networks not working for iPhone uploads" in Qik

Ilya Artamonov replied on August 19, 2009 12:38 to the problem "Sharing to Networks not working for iPhone uploads" in Qik:

Dear Matthew,
Are you using Qik from the AppStore or Cydia? What is your Qik username.
I have just tried sharing to Twitter and Facebook - it all worked. A fix for Youtube sharing is on the way.
Sorry for any inconvenience.
BR

Ilya Artamonov replied on August 19, 2009 10:28 to the question "to short" in Qik:

Dear Barbara,
What is your version number (you can press "qik" icon while in application -> About) ? Be sure to get the latest available version v.4.02
BR

Ilya Artamonov replied on August 18, 2009 12:28 to the problem "Nokia 6110 Navigator not supported" in Qik:

Dear Ave,
1) Could you please tell us what user agent is shown when you point your mobile browser here qik.com/m/info/ua ?
2) you can use this direct link for downloading current Nokia client (v.9.94) http://qik.com/dl/324
please, tell us how it went
BR