Ilya Artamonov's dashboard

Ilya Artamonov replied on August 19, 2009 10:28 to the question "to short" in Qik:

Dear Barbara,
What is your version number (you can press "qik" icon while in application -> About) ? Be sure to get the latest available version v.4.02
BR

Ilya Artamonov replied on August 18, 2009 12:28 to the problem "Nokia 6110 Navigator not supported" in Qik:

Dear Ave,
1) Could you please tell us what user agent is shown when you point your mobile browser here qik.com/m/info/ua ?
2) you can use this direct link for downloading current Nokia client (v.9.94) http://qik.com/dl/324
please, tell us how it went
BR

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "CAN I CHAT BACK WHILE STREAMING LIVE?" in Qik

Ilya Artamonov replied on August 17, 2009 14:08 to the question "CAN I CHAT BACK WHILE STREAMING LIVE?" in Qik:

You can chat back via our latest iPhone streaming client (v.4.02) available through Cydia.

Ilya Artamonov replied on August 14, 2009 12:21 to the problem "Can't upgrade Qik from Cydia..." in Qik:

Dear Paul,
Please tell us your username and your current version of Qik and iPhone OS, also the version number you try to install through Cydia. As for today, the current version is 4.02.
There is always an option to remove Qik via Cydia and install a new version. Just make sure that you don't have any unsent streams that could be lost while removing existing version.
Keep us informed on how it went.
Sorry for any inconvenience.
BR

Ilya Artamonov replied on August 11, 2009 15:46 to the question "Why I can't login into Qik on iphone 3G, and even if it does, the record button stay grayed and unuseful ?" in Qik:

Dear elyajizi,
please make sure that you have a working internet connection.
BR

Ilya Artamonov set one of Ilya Artamonov's replies as an official response to "WARNING your videos are never really deleted!!" in Qik

Ilya Artamonov replied on August 06, 2009 12:35 to the problem "WARNING your videos are never really deleted!!" in Qik:

Dear Daniel,
The problem you described finally has got a solution now. You can delete your video locally from stream manager and it won't be sent to the web-site. But still for now if you delete your video at your web profile and it was not uploaded completely then your iPhone client will try to resend (i.e. upload unsent data) and the video will re-appear on your web-page.
Stay tuned for further updates.
BR

Ilya Artamonov marked one of Alexander Taboriskiy's replies in Qik as useful. Alexander Taboriskiy replied to the problem "QIK not working on Iphone 3.0.1 when you click the icon the splashscreen shows up then goes black, then back to springboard.".

Ilya Artamonov replied on August 05, 2009 16:04 to the question "My Nokia N95 tells me my password is invalid. Why and What to do? Thanks!" in Qik:

Dear Laura,
We had a service maintenance. Could you please try again and let us know how it went? Also provide your username, please.
Sorry for any inconvenience.
BR

Ilya Artamonov replied on August 04, 2009 20:06 to the question "Qik.com forcing me to mobile site on laptop." in Qik:

Dear Justin,
Please tell us your OS and browser version.
Sorry for any inconvenience. We'll be looking into it.
BR

Ilya Artamonov replied on July 23, 2009 14:59 to the question "What if I can't upload a file to my company's main website to verify it?" in Get Satisfaction:

Would you be so kind to add qik.com for Qik ?

Ilya Artamonov replied on July 23, 2009 14:51 to the question "What does "Run In Background" mean and how does it work?" in Qik:

Dear Jason,
If Run in Background is OFF, then Qik exits asap after pressing Home button.
If ON, then Qik tries to send the delay (if any) and then exits.
BR

Ilya Artamonov replied on July 21, 2009 07:02 to the question "Installation issue on Nokia E71" in Qik:

Dear Shara,
Please, tell us more about your issue. What device do you have? How are you trying to install Qik, what version does it show? Have you tried visiting d.qik.com from your mobile browser?
Any relevant information you provide can help resolving your issue.
BR

Ilya Artamonov replied on July 02, 2009 15:56 to the question "Problem with upload" in Qik:

Dear Nacho_S,
Please provide us with additional information concerning your situation. i.e. your platform, device model and firmware, Qik client version. what are the steps to reproduce your issue, what results are you getting, what results do you expect. any additional relevant information that might help.
BR

Ilya Artamonov replied on June 30, 2009 09:40 to the problem "QIK was working fine, but today it disappeared from my iphone" in Qik:

Dear Kevin,
Please provide us with more details on your issue as it is not observed in our conditions. What is your iPhone model, OS version? Have you tried to install SBSSettings (or BossPrefs) from Cydia and disable Apple KillSwitch and try to install Qik again, etc?
BR

Ilya Artamonov replied on June 22, 2009 18:52 to the question "Iphone - Qik - Facebook! live status" in Qik:

Dear Anthony,
The mobile link looks like this http://qik.com/m/v/111111
You can share http://qik.com/video/111111 with your desktop browser followers.
Just replace "/m/v" with "/video"
BR,
Ilya.

Ilya Artamonov replied on June 17, 2009 21:13 to the question "How do I connect to Qik on my Blackberry Bold via 3G on O2 in the UK?" in Qik:

You should enter correct APN settings in Qik settings, received from your mobile operator.

Ilya Artamonov replied on June 17, 2009 21:11 to the question "can't install qik in n96" in Qik:

Dear Lairson,
Could you please provide us with more details on the issue, like what exactly are your actions, what firmware does your device have (dial *#0000#), what operator are you on, it is your first try to install qik...
Regards,
Ilya.

Ilya Artamonov replied on June 12, 2009 16:29 to the question "Will qik work with the Nokia 3600? If not, how can i solve this?" in Qik:

Dear Daniel,
Unfortunately, Nokia 3600 is a too old device to use Qik. It is built upon S60v1 platform. Qik currently support S60v3 and S60v5 platforms. There are too many differences between v1 and v3 to make Qik work on a v1 device.
Sorry for any inconvenience and thanks for interest in our service. Check http://qik.com/phones to find a suitable device to use Qik.