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HS replied on September 17, 2008 14:55 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
By the way, the woman at Cfares who responded to me was Andrea Taubman. Not that she was helpful, but at least, Mel, here's a specific email address to try: ataubman@cfares.com.
HS replied on September 17, 2008 14:53 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
Well, after I complained to the Better Business Bureau, Cfares finally responded. But, they wanted me to pay another $49 per membership to receive the $30 rebate on each of the tickets I had bought! As if I would ever give them any more of my money after it was like pulling teeth to get them to respond in the first place. What a scam! Finally, the BBB closed the case after no resolution. My experience with Cfares was very dissatisfying and I would NEVER recommend them. HS
Mel replied on September 08, 2008 23:48 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
I have not had good experiences either with cfares. I bought a ticket last February with them but was unable to request the promised rebate online because the form never appeared (in retrospect I think you might need to have pop-ups enabled though their FAQs make no mention of this...). After repeated emails I finally got a response after 11 days and received my rebate shortly thereafter. Thinking this was just a fluke, I again bought a ticket a month ago. This time the rebate form did pop up and I filled it out...but surprise! No rebate ever posted. I emailed them again and we'll see what happens. I definitely think they try their best not to give back the rebates they promise.
HS replied on August 19, 2008 16:45 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
Cfares is a site that offers platinum members discounted airfare. You join for a fee (I paid $1 for me, $1 for my wife at a promotional fee) and you have access to the discounted airfares. The purchase is actually made on the airline's website, so I paid regular retail prices for our tickets. Cfares promises a rebate -- in my case $30 per ticket. But none has shown up (the purchase date was 8/3/08) on my credit card nor is there any place on their site to see this history. I have emailed them several times (both the CEO, Mr. Jafri at vajidhjafri@cfares.com and their customer support address of support@cfares.com) but have received no response. Nor do they answer their phone. I have come to conclusion that this is a scam. I've contacted the better business bureau and IC3 about them.
A comment on the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
So they acknowledged you and you still don't know if you have a ticket? I am not impressed with them at all – Nana Lynch, on June 25, 2008 21:02
A comment on the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
Consider me a boycot of one – Nana Lynch, on June 25, 2008 21:00
A comment on the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
We have been fooled into thinking this was a respectable business – Nana Lynch, on June 25, 2008 20:59
A comment on the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
I have decided this system is a sccam and more trouble tah it's worth – Nana Lynch, on June 25, 2008 20:57
ferric replied on February 06, 2008 15:42 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
Update 2/6: Victoria Wong (vwong@cfares.com) got back to me and applied the rebate for my account.
I don't know if the first ticket I purchased will still go through and have asked her to let me know. I'll keep everyone posted.
ferric marked one of Ingosabage's replies in cFares as useful. Ingosabage replied to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls".
Ingosabage replied on February 06, 2008 03:09 to the problem "Hard to book platinum fares, rebates don't come through and no one responds to email/phone calls" in cFares:
I tried to buy a ticket but they sent me an email saying that I need a credit card from USA and it was not possible to buy with my credit card from Brazil.
So, I bought another ticket from another website.
After some days they said that my card was issued and took the money from it.
I tried to get my money back, but they just said the ticket was not refundable. Great answer. And I lost my money.
Totally rubbish.
In Cfares you think you are spending less, but it's the opposite.
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