Isabel Campbell's dashboard

I'm also sorry you had the problem. I've found FIDO terrible too. They totally messed up my son's account. His telephone called flushed down the toilet in January... and we've been trying to cancel his account ever since. My son has lived out of the country the last year and so their 1888 number doesn't work for him and they won't let his family cancel the account. Essentially, they just keep charging for the telephone even though they know its not being used and we're trying to cancel.They don't listen and they keep giving us new things to do. Like go to the Fido store with your id and try them....
Its nuts. I would never, ever do business with these people again.
I'd pay more for another service - really, their telephone people have no common sense and they are totally rude.
I think the only solution is to ensure that the word gets around. CBC already did a show on their irresponsible billing practices. They also don't belong to the wireless complaints service. I'm telling everyone I know. Don't use Fido.