Ivana's dashboard

Ivana replied on February 17, 2009 09:35 to the problem "Event problem" in SocialGO:

Another potential attendee requiring moderation this morning. Yesterday's approval not showing up. I've tried re-saving the event settings but it makes no difference.

Ivana replied on February 16, 2009 10:33 to the problem "Event problem" in SocialGO:

Also, this morning a member said they wanted to attend the event, and I had to approve it before it showed up. But the event isn't set up to require moderation. And there was a note saying that the event is today, but in fact it's at the end of April.

Ivana replied on February 15, 2009 12:03 to the idea "White-label networks shouldn't be limited" in SocialGO:

I have not gone over the 350 limit today, and the system has just erased the 100 or so addresses I have input (without sending them) and sent me a message saying I am over the limit and have sent 321 invites. Which is confusing, distressing and a waste of work.

I'm now doing them 3 or 4 at a time. And I'm now up to 333, but can't work like this.

Every time I'm told something is being sorted, it seems it isn't or it fails in some other way. It's been diabolical since day one. Nothing works consistently on my network, it seems: it's feels I'm trying to keep a sinking ship afloat.

Honestly, it's the most unstable internet service I've ever used. Please tell me what I have to do to change that, given that I'm paying for this.

Ivana reported a problem in SocialGO on February 15, 2009 10:04:

Event problem

I've created an event on transdivine.com over a month ago and overnight have received a strange invite request



When you run the mouse over the icon of the "member" just a black square appears, and if you click on it you get this

Ivana replied on February 14, 2009 19:29 to the idea "White-label networks shouldn't be limited" in SocialGO:

Alex,

Yes please. ASAP. Thanks for doing that.

Ivana reported a problem in SocialGO on February 14, 2009 17:26:

Yet more blank pages....

I'm repeatedly getting blank pages when I try to post in a group forum on transdivine.com. It's intermittent, but most of the time, and especially bad when I'm trying to embed a video in a posting.

Ivana replied on February 14, 2009 13:00 to the idea "White-label networks shouldn't be limited" in SocialGO:

It's fine this morning, but it's always been ok in the mornings in the UK. It's early evening and late evening that it ends up being slow to the point that members start complaining, and it begins to knock everyone offline.

So we'll see how it is tonight.

Ivana replied on February 14, 2009 12:57 to the problem "blog post time" in SocialGO:

This still doesn't appear to have been fixed, and the automatic re-sizing of images doesn't work any more.

Ivana shared an idea in SocialGO on February 14, 2009 11:10:

White-label networks shouldn't be limited

Limiting the number of daily invites made by members and network owners is a crude, damaging and unintuitive way of trying to stop a few people spamming the world.

SocoalGo/Zocku has become instantly less social and you are stifling it. Invites are how networks grow. On networks I've been part of in the past, members have often uploaded their address books, and added 500+ names to the list. And a fresh flow of new members is what makes people come back to most networks, particularly since the platform still lacks most of the tools like slideshows, profile customisation etc. which make it sticky for existing members.

SocialGo/Zocku has so far totally failed to give network owners the tools to properly manage the database of invites so that you can easily delete the name of someone who doesn't want a further invite and track the activities of members in this area.

Re-invites typically produce around a 10% sign-up rate.

I'm now a paying customer, and rather than adding to what I'm getting for my money, you're taking things away. My patience is really wearing thin. I'm trying to build a business here, I'm paying you for a hosting and software solution, and don't want to be nannied. What you do with your free networks is up to you.

Ivana replied on February 14, 2009 01:16 to the question "How do I read bulletins???" in SocialGO:

I've sent several global bulletins in the past couple of weeks and none of them have appeared in the activity feed....which is very annoying.

Ivana replied on February 13, 2009 23:00 to the problem "Socialgo very very VERY slow... and falling down lots of times!" in SocialGO:

I agree with Glamour Club it is terrible again today & I ́m in Spain,It's like talking to yourself nothing is better just worse and worse. It is very very VERY ONGOING crap.

Ivana started following the problem "Socialgo very very VERY slow... and falling down lots of times!" in SocialGO.

Ivana reported a problem in SocialGO on February 12, 2009 13:11:

View Invited Contacts problem

Just comes up as a blank page on transdivine.com.

Ivana started following the problem "List of issues I have with premium options and plans" in SocialGO.

Ivana reported a problem in SocialGO on February 10, 2009 14:11:

Another invite problem!!!

I've had another different invite problem this morning on transdivine.com using comma separated email addresses. I put them into the box, and pressed the button to move to the second screen. Instead of the addresses appearing in order with tick boxes, the system took lines and paragraphs from the default invite and put tick boxes against those. The addresses didn't appear at all.

So I couldn't send them. The system is just so unreliable and buggy, it's hopeless. I'm using Vista and Firefox.

Ivana

P.S. I can't send you a screenshot as I don't have any software for doing it included with my version of Vista. If anyone could suggest a free tool which works with Vista which allows you to select part of a page and save it as a .jpg please let me know.

A comment on the idea "Owners to be able to disable the music player" in SocialGO:

Ryan
It's about publication issues. Check the law. – Ivana, on February 09, 2009 17:44

A comment on the idea "Owners to be able to disable the music player" in SocialGO:

and thats exactly why some ning networks have gone all of a sudden....copyright issues both videos pics and music. – Ivana, on February 09, 2009 17:15

A comment on the problem "invites very, very slow" in SocialGO:

Stivi,

I've emailed you as requested.

Ivana – Ivana, on February 09, 2009 16:00

A comment on the problem "Can't delete Activity items" in SocialGO:

I'm emailing you now re invites – Ivana, on February 09, 2009 15:28

Ivana replied on February 09, 2009 15:27 to the problem "Can't delete Activity items" in SocialGO:

It comes back when I refresh the page, and when I navigate away and come back.

I got another member to sign and and check that it wasn't just my machine.