Izabela's dashboard

Izabela replied on December 02, 2009 23:11 to the question "Display names" in Bebo:

we used to allow this, so if that user has never gone back to update thier edit profile page, then we wouldn't clean up those fancy characters.

unfortunately, many of the fancy characters cause problems in our database where we store all these names, so we decided to discontinue allowing them to prevent larger problems.

A comment on the problem "help me change my bebo modules!!" in Bebo:

hi

i think this either depends on which browser you are using to view bebo, or which profile option you have selected on your profile before you try to move modules, but im not sure yet. I have seen this happen too, but inconsistently. – Izabela, on December 02, 2009 22:57

Izabela replied on November 28, 2009 21:43 to the question "i need my bebo back please!" in Bebo:

that's not a problem; your account has been reactivated now.

hope things smooth over for you :)

best,

izabela

Izabela replied on November 28, 2009 21:37 to the question "please help me rectify a stupid mistake" in Bebo:

hi,

ive reactivated your account :)

also, PLEASE change your password asap since you have published it here on the internet and anyone who searches your username has a chance of seeing it!

you can use the LOST ID or PASSWORD link next to the sign in area.

hope this helps :)

Best,
Izabela

A comment on the problem "My Bebbo Was Deleted For No Reason" in Bebo:

hi

ive reactivated your account. perhaps someone got unauthorized access to it and deleted it? please change your password asap! – Izabela, on November 27, 2009 21:11

Izabela replied on November 20, 2009 02:19 to the problem "Bebo account been hacked for a year!" in Bebo:

Unfortunately i do not have enough information to process this request without evidence of how he has harassed you or members of your family. (links, comments, photos..)

Please use the 'Report Abuse to Bebo' link on this profile to report abuse on this profile in our system so that it can be taken care of and also please provide as much info as you can in the report.

The best thing to do is usually to block the person so they can no longer contact you and then they will get the message.

Hope this helps!

A comment on the problem "BEBO MOBILE ACCOUNT FLAGGED!!!!!" in Bebo:

hi, you've been unfrozen :) – Izabela, on November 15, 2009 05:50

Izabela replied on November 15, 2009 05:49 to the question "mis-takingly , deleated my bebo account , plzzzzz help !!!!" in Bebo:

hi,

ive reactivated your account :) hope that helps.

A comment on the problem "BEBO MOBILE ACCOUNT FLAGGED!!!!!" in Bebo:

hi

youve been unfrozen. sorry it took so long, there's only one of me...

hope this helps :) – Izabela, on November 13, 2009 14:25

Izabela replied on November 13, 2009 01:38 to the question "izabella a bebo employee you must read.!!" in Bebo:

thank you! glad i could help :)

Izabela replied on November 13, 2009 01:31 to the question "BEBO AND EMPLOYEES PLEASE HELP.!!" in Bebo:

hey i just reactivated your acct is it working? i understand your frustration, but posting the same issue 3 times here makes it hard for me to keep up. please just reply to one post so i can be sure this is solved.

thanks!

Izabela replied on November 13, 2009 01:30 to the question "Can a bebo employee please help me with my major problem??.!?" in Bebo:

hey i just reactivated your acct.

Izabela replied on November 13, 2009 01:24 to the question "can bebo really help me or is it not listening??" in Bebo:

sorry, we are really backed up with support due to spam attacks, so its taking longer than usual. your acct has been reactivated :)

Izabela replied on November 11, 2009 04:30 to the problem "please help me cant verify my email address..." in Bebo:

The email may have either gone to the wrong email address if you mistyped it when registering, or it may have landed in your spam folder.

If you dont see it in your spam folder, can you try clicking on the verification link again to send another email from your account?

let me know if this works...

Izabela replied on November 09, 2009 19:33 to the question "DELETED BEBO IN ERROR" in Bebo:

you can contact our CS team to get it reactivated for you, by going to this page: www.bebo.com/ContactUs.jsp

they will be able to reactivate it from there :)

Izabela replied on November 06, 2009 16:56 to the problem "Adding friends problem fix it plz?" in Bebo:

hi

you have to wait a day before you can add more friends, and that number is based on the amount of days you have been a member already. this is to prevent spammers from adding hundreds of friends to thier spammy accounts with bots.

Let me know tomorrow if you still have a problem.

Izabela

A comment on the problem "BEBO MOBILE ACCOUNT FLAGGED!!!!!" in Bebo:

this acct has been unblocked also. please keep in mind that you may be blocked again if you post too many comments or try to add too many friends thru mobile in a short timespan , as these actions resemble those of known spammers. I hope this helps! – Izabela, on November 04, 2009 21:48

A comment on the problem "BEBO MOBILE ACCOUNT FLAGGED!!!!!" in Bebo:

hi, youve been unblocked :) – Izabela, on November 03, 2009 15:33

A comment on the problem "Bebo won't let me log in!" in Bebo:

Hi Michelle,

This is likely an intermittent problem. If you are having issues with your username or password, please use the "forgot password" feature or contact support at http://www.bebo.com/ContactUs.jsp

Or try deleting the Cookies in your browser before attempting to log in – Izabela, on November 03, 2009 15:14

Izabela marked one of pupplove4's replies in Bebo as useful. pupplove4 replied to the problem "my bebo has been cancelled without me asking, HELP!!!".