jackcheng's dashboard

jackcheng reported a problem in Trazzler on December 18, 2009 02:48:

Links in latest weekly recommendation email broken

All the trazzler links in the latest weekly recommendation email are broken. It looks like it's using the relative path ie. "/trips" instead of the full url, ie. "trazzler.com/trips"

jackcheng started following the idea "Auto-approve all friend requests" in foursquare.

jackcheng replied on November 07, 2009 18:31 to the problem "Twitter doesn't update" in Steepster:

Okay, we noticed a bunch that didn't go through and are looking into it. Thanks for bringing it to our attention.

In the meantime, can you walk through the steps you took? Did you write any text in the tasting notes? Did you click the Save button or the "I'll write something later" link?

jackcheng replied on November 04, 2009 22:44 to the problem "Twitter doesn't update" in Steepster:

Hmmm, it looks like just the tweet from this afternoon didn't go through, but your previous ones did. Maybe it was something on twitter's end? Let us know if it still happens the next time you log a tea.

jackcheng set one of jackcheng's replies as an official response to "10 copies of "what's new" email" in Steepster

jackcheng replied on November 04, 2009 16:33 to the problem "10 copies of "what's new" email" in Steepster:

Hi Brian, major apologies for what happened. We've fixed the issue and wrote up a blog post about why it happened here: http://blog.steepster.com/post/232914...

jackcheng set one of jackcheng's replies as an official response to "Multiple "See What's New at Steepster" emails." in Steepster

jackcheng replied on November 04, 2009 15:26 to the problem "Multiple "See What's New at Steepster" emails." in Steepster:

Major apologies for this. We've fixed the issue -- here's an explanation of what happened: http://blog.steepster.com/post/232914...

jackcheng set one of jackcheng's replies as an official response to "mail" in Steepster

jackcheng replied on November 04, 2009 15:26 to the problem "mail" in Steepster:

Major apologies for this. We've fixed the issue -- here's an explanation of what happened: http://blog.steepster.com/post/232914...

jackcheng set one of jackcheng's replies as an official response to "Newsletter problems" in Steepster

jackcheng replied on November 04, 2009 15:22 to the problem "Newsletter problems" in Steepster:

Hey guys, major apologies for this. We've fixed the issue -- here's an explanation of what happened: http://blog.steepster.com/post/232914...

jackcheng replied on October 30, 2009 19:59 to the problem "Brand Can't Be Blank" in Steepster:

We're looking into it... thanks!

jackcheng set one of jackcheng's replies as an official response to "Better "Highest Rated" algorithm" in Steepster

jackcheng replied on October 30, 2009 19:56 to the idea "Better "Highest Rated" algorithm" in Steepster:

Totally agree, we're working on a solution to this. Thanks very much for the link!

jackcheng set one of jackcheng's replies as an official response to "Temperature Metric" in Steepster

jackcheng replied on October 30, 2009 03:05 to the problem "Temperature Metric" in Steepster:

Thanks! We fixed it :)

jackcheng set one of jackcheng's replies as an official response to "Let us modify Twitter posts wording or include #tea in post" in Steepster

jackcheng replied on October 29, 2009 22:03 to the idea "Let us modify Twitter posts wording or include #tea in post" in Steepster:

Tweets now include the #tea tag. Thanks!

jackcheng set one of jackcheng's replies as an official response to "More Rating Options Than Two" in Steepster