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Jackie marked one of Colin's replies in Snapfish as useful. Colin replied to the problem "Someone please help me, customer service is no help!".
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Colin replied on July 07, 2008 17:50 to the problem "Someone please help me, customer service is no help!" in Snapfish:
Hello Jackie,
Please note that I have replied to you regarding this matter via email, as I did not want to discuss further private account matters via a public forum.
Thank you. -
Jackie replied on July 07, 2008 17:28 to the problem "Someone please help me, customer service is no help!" in Snapfish:
Thanks. My email address is tettletop20 at yahoo dot com. I can't get the customer service form to work. Every time I hit send it doesn't send. -
Colin replied on July 07, 2008 15:50 to the problem "Someone please help me, customer service is no help!" in Snapfish:
Hello,
Please reply to this post with the email address that is associated with your Snapfish account, so I can investigate this matter further for you. If you do not feel comfortable providing this information via this forum, then please use our customer service webform to inquire further about this issue:
http://www2.snapfish.com/customerservice
If you decide to use the latter method of communication, please be sure to request in your submission that the issue be escalated directly to Colin in Snapfish Level 2 Support.
Thank you for your continued patience in this matter. -
Jackie reported a problem in Snapfish on July 03, 2008 02:32:
Someone please help me, customer service is no help!Getting no where with customer service about a returned item and credit. I've got a so-called reference number but when I have called to check on the status of the credit to my account, customer service doesn't show a number like that. Also, every single time I call customer service there is horrible static and the calls cut out so I can't hear the service representative.
