Jessica's dashboard

Jessica replied on October 08, 2009 16:18 to the question "carousel transitions not working" in Tightrope Media Systems:

I had this problem and it was because my carousel was running in simple mode, not standard as it is supposed to. Those settings are when you start to run the carousel display engine and it is configuring the set up, if you click in the box, you'll see the simple/standard drop down box. Anyway, it has been a while since you posted this, so I hope you've got the problem solved, but that was my experience.

Jessica asked a question in Tightrope Media Systems on October 08, 2009 16:08:

Can DSK Bug Text show constantly?

Is there a way to have DSK Bug Text turned on my channel constantly, similarly to the way my DSK Bug graphic is on constantly? I want to be able to have "tag line" near my bug, which will change periodically, so I don't want to keep creating a new .PNG everytime I want o change it. Can the Bug Text play over shows and bulletin board the same?

jacquesj replied on May 06, 2009 16:49 to the question "Electrical Rating (Volts) on SX2, VOD & CG250" in Tightrope Media Systems:

Awesome! This is what I need and thanks to sserre, I know what to do with these numbers. Sooo, I'm very happy!

jacquesj marked one of Brandon's replies in Tightrope Media Systems as useful. Brandon replied to the question "Electrical Rating (Volts) on SX2, VOD & CG250".

jacquesj replied on May 06, 2009 15:47 to the question "Electrical Rating (Volts) on SX2, VOD & CG250" in Tightrope Media Systems:

Cool, okay I can do that and I actually understand what you are saying... which leads me back to the SX2, etc... I double checked each machine and there is no electrical information on any of the computers. I'll keep looking and I'll also email Tightrope directly. I'd have to say, I got more than I bargained for (in a good way) with this post. Thanks so much for the electrical information, it will really help me!

jacquesj replied on May 06, 2009 14:27 to the question "Electrical Rating (Volts) on SX2, VOD & CG250" in Tightrope Media Systems:

Ohhh, I think I'm going about it wrong then... Yes I need to to calculate the total power these units are consuming and I thought I needed to measure in voltage, but you are saying I need to measure in watts or amps? I was looking on the boxes at the power supply, but i could only find volts so thats what I thought I needed. But you are saying there should be something that says watts or amps that I can use? For example, if the back said 120V AC 60Hz 50W, should I use the 50 in my calculations of total watts.
Sorry if this is off topic, but I do need the watts on the tightrope machines as well as everything else in my rack, so I'll take help anywhere I can get it.
Thanks!

jacquesj asked a question in Tightrope Media Systems on May 05, 2009 21:01:

Electrical Rating (Volts) on SX2, VOD & CG250

Hi, just a general question hopefully somone has easily available... I'd like to know the electrical rating (volt potential) on the SX2, VOD/LiVE Stream and CG250. The three machines are in my rack and hard to get at, but I need to find this info. Does anyone know?

jacquesj asked a question in Tightrope Media Systems on March 27, 2009 15:41:

DVD import manual?

Hi Tightrope friends!

Does anyone have access to documentation about how DVD Import works? Is there a links to a manual or something? I'd like to see if it is something worth having, but I'd like to understand it first. As always, your help is much appreciated.
Jessica

jacquesj replied on March 26, 2009 15:01 to the question "Cablecast 4.8.2 Update - driver 5.5.1.215 question" in Tightrope Media Systems:

Excellent, thanks John for reinforcing my suspicions!

jacquesj marked one of John Reilly's replies in Tightrope Media Systems as useful. John Reilly replied to the question "Cablecast 4.8.2 Update - driver 5.5.1.215 question".

jacquesj asked a question in Tightrope Media Systems on March 26, 2009 14:18:

Cablecast 4.8.2 Update - driver 5.5.1.215 question

Hi everyone,
I know I should know this but I just want confirmation... I'm doing the updates on my FrontDoor (from 5.3.1 to 5.3.2) Carousel (5.2.3 to 5.2.4) and Cablecast (4.8.1 to 4.8.2). I was sent the Cablecast SX Drivers - Version 5.5.1.215 which I did the last time in order to get to 4.8.1 - do I have to do it again? My computer does have Matrox DSX.utils Version: 5.5.1.215 on my comp. So the way I read it, even though the direction TRMS sent said do this, if I already have it, I don't do it. Right? Thanks for the patience with my computer uneasiness.
Jessica

jacquesj started following the idea "Fade to black or white before videos" in Tightrope Media Systems.

jacquesj started following the problem "Bulletins misspell themselves." in Tightrope Media Systems.

jacquesj replied on February 09, 2009 21:16 to the problem "Moving Saved & Stale Groups in Carousel 5.2.2" in Tightrope Media Systems:

Thanks Jennifer, looking forward to the resolution.

In the meantime, I've found that if I edit a page in the group to active, it will take all the pages with it, which helps me, since most of my groups all need to travel together from Saved/Stale to Active and back. Hope that helps anyone else with a problem like this.
Jessica

jacquesj reported a problem in Tightrope Media Systems on February 05, 2009 17:35:

Moving Saved & Stale Groups in Carousel 5.2.2

Did we loose the ability to move groups from saved or stale to active with the Carousel 5.2.2 update? I thought I could move a group from those locations to the active before I install the update, but I could be mistaken, I haven't been using this for a long time. I still can move a group from Active to Stale or Saved, so why can't I do the reverse. Please let me know if I am just crazy. Thanks.

Jessica

jacquesj replied on January 15, 2009 19:47 to the question "move carousel pages to full alert zone" in Tightrope Media Systems:

Thanks Ray and JJ... I am indeed looking for the capability to moves pages from my regular "CH12" zone to "Full Alert" zone, but after JJ's explanation, is makes sense why I cannot do that.
Additionally, it sounds like I am using the full alert zone, when I could just as easliy be making a group of pages appear as ALERT bulletins, rather than putting them in the "Full Alert" zone, since my channel is right now only using 1 zone. That would make moving regular pages to alert pages much easier than what I am doing... creating the same page twice.
I'll give it a shot.

Thanks guys.

jacquesj asked a question in Tightrope Media Systems on January 14, 2009 15:48:

move carousel pages to full alert zone

Hi, Does anyone know if it is possible to copy carousel pages from my main zone to the full alert zone? I don't get the option to post it to the full alert zone when I'm done creating the pages.
Thanks, Jessica J.

jacquesj marked one of JJ Parker's replies in Tightrope Media Systems as useful. JJ Parker replied to the problem "Default Input not updating".

jacquesj replied on December 01, 2008 15:36 to the problem "Default Input not updating" in Tightrope Media Systems:

Ah ha! Send Autopilot!! That did the trick! Thank you!

jacquesj reported a problem in Tightrope Media Systems on December 01, 2008 13:49:

Default Input not updating

Hi, I recently changed my default input for my channel but I can't get the change to take effect. I went into Locations>I/O>Outputs. Found my Channel Ouput and switched it to the proper input, but after every show that plays it defaults back to my old setting (the old bulletin input). Does anyone have a suggestion on what to do next? Thanks,
Jessica
City of Worcester