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Jakub Bialek replied on November 19, 2009 11:43 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Looks like the same problem...Use Dell extended warranty on this problem to change the mobo...

A comment on the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Or money back and new better laptop ;> – Jakub Bialek, on October 31, 2009 17:27

Jakub Bialek replied on October 28, 2009 21:18 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Simon: where are you from? I would like to write to the consumer spokesman as well.

Jakub Bialek replied on October 28, 2009 21:07 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Before I even read your elaborate answer ;) I must say this: I'm not defending anyone and especially DELL! I think they SHOULD recall this junk and reimburse! If NVIDIA agrees that they are loosing money maybe they decide not to loose prestige? And if I have to say anything good about DELL is that they replaced mobo in 4 working days after submitting the service request.
After reading: even the guy who replaced mobo told a lot of bad things about Dell :D I will definitely stress the GPU with some 3dmark or other benchamrk and we will see what will happen. Yes I read about suit and I back it up with all my four paws :P
And please explain why are they still selling a lot of 1330s if it is taking a lot of bad reviews? If you imagine the numbers of sold machines (easily houndrets of thousands world wide) they should be paralyzed with support requested and flooded with law suits...

Jakub Bialek replied on October 28, 2009 15:38 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

look here: http://www.nvidia.com/object/io_12150...

and here : http://www.trustedreviews.com/laptops...

Both NVIDIA and DELL are aware of this issue and are considering whether recall or not.

Jakub Bialek replied on October 28, 2009 14:56 to the problem "Bricked Dell XPS M1330! Completely dead! Won't power up at all!" in Dell:

Next is the GPU ;]

Jakub Bialek replied on October 28, 2009 14:05 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

What about the "common sense"? This model is selling very well - do you think it would continue to be so if every piece was defective? Do you think Dell would continue to sell them and shoot its own foot ? They would be off market long time ago cause Dell cannot afford to have a whole line of laptops recalled during the economic downturn...

Jakub Bialek replied on October 28, 2009 08:37 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

First of all: why are you all so sure that they replace with the faulty board? Our problem is only small percentage of all 1330s sold in the world!! Not all motherboards were faulty, only a given lot. There are motherboards produced in Poland as well and they are all fault free. Do not exaggerate.
Ajo: if they tell you that they have sent it - they did it. If you didn't get a response from them via phone use e-mail - it worked flawlessly for me. You can show them a link to this forum as a proof that you are right.

Good luck!

Jakub Bialek replied on October 23, 2009 15:27 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Simon, better this than 200eur for repair right? I know they should recall this model but since they are not doing this it will do for a time being and will be a good warning for the future purchases for all of us.

Jakub Bialek replied on October 22, 2009 08:01 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Yes I've heard. The service guy said that they were aware of the problem with repetitive failures and NV provided new boards presumably free of this defect...Life will show :)

Jakub Bialek replied on October 21, 2009 15:55 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

The service guy is replacing the mobo now :)

Jakub Bialek replied on October 21, 2009 11:15 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

btw: I will stress the GPU and see if the failure will or won't happen again...But for future I think it will be SONY or ASUS or LENOVO :]

Jakub Bialek replied on October 21, 2009 11:12 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

ok ppl, dell extended the warranty by 1 yr regardless the original warrant length so everybody can replace the GPU/MOBO with no problem, Just go through the official Dell support page and the help will be granted. I'm waiting for a guy from the support right now :) Will keep you informed how the issue has been resolved :)

Jakub Bialek replied on October 08, 2009 17:16 to the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell:

Same problem with my Wife's dell...Vertical lines freezes ect...It started EXACTLY 2 weeks after warranty expired!! What can I do now?? It was one expensive piece of %^$% and after a year it broke down...I think that Dell should repair it for free as it is well known problem with this model....Any Help? Bill??

Jakub Bialek started following the problem "Dell XPS M1330 Problems with Graphics / Video Driver" in Dell.