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Christopher replied on August 26, 2008 12:28 to the problem "What should I do with the extra length on the main strap of my classic messenger?" in Timbuk2:
iMom3 replied on August 03, 2008 22:57 to the question "Capacity of Blogger vs Hacker" in Timbuk2:
Grey replied on August 01, 2008 07:06 to the question "Orange liner, where are you?" in Timbuk2:
Pineapple replied on July 31, 2008 11:09 to the question "Orange liner, where are you?" in Timbuk2:
Thad replied on July 29, 2008 21:02 to the question "I melted my bag AFTER it ripped so I could use the zipper..." in Timbuk2:
Just got my store credit! You guys rock.
Thanks for making such a great product and more importantly standing behind it! I promise to never set fire to my timbuk2 bag again - but I can make no guarantees about water (scuba, surfing, water polo) or air (sky diving, riding a windmill).
I am getting the Hemp/PET commuter next. I figure the least I can do since I am being given a second chance with my Timbuk2 is use "second chance" materials...
Thanks again guys,
Thad
Laura marked one of jamie's replies in Timbuk2 as useful. jamie replied to the question "I melted my bag AFTER it ripped so I could use the zipper...".
vlad replied on July 20, 2008 19:34 to the problem "What should I do with the extra length on the main strap of my classic messenger?" in Timbuk2:
Just Plain Mark replied on July 19, 2008 12:56 to the discussion "Costco now... Sam's Club next up." in Timbuk2:
Hi Bo. Here is our company statement on this, which we shared with our authorized retailers and customers:
Yesterday we were alerted to the fact that Costco is selling one of our bags on their Premium site. As you can imagine, this was both a surprise and shock to us.
I can assure you that we at Timbuk2 care about where and how our products are being distributed and we know you do as well. We want all of you and our retailers to know that we take this seriously and that we are taking action.
Please note the following:
1. We did not sell our products to Costco.
2. Our Brand is very popular and our admirers try to duplicate our products and attract our customer.
3. We are taking action.
About 6 months ago this happened to us, and it was remedied within a few days. We have every belief that this will be the case here as well.
Thanks for caring about our brand enough to post this.
A comment on the discussion "Costco now... Sam's Club next up." in Timbuk2:
what are you guys, snobs? who cares if Costco sells your bags? – Neo, on July 18, 2008 20:25
Grey replied on July 18, 2008 05:08 to the question "Orange liner, where are you?" in Timbuk2:
jamie replied on July 17, 2008 23:09 to the discussion "Seeking a highly visible Timbuk2 messenger bag in the race to be noticed by cars. Please help!!" in Timbuk2:
Grant replied on July 17, 2008 22:58 to the question "Orange liner, where are you?" in Timbuk2:
jamie replied on July 17, 2008 22:52 to the question "Orange liner, where are you?" in Timbuk2:
jamie replied on July 17, 2008 21:54 to the question "I melted my bag AFTER it ripped so I could use the zipper..." in Timbuk2:
Well, Thad, here's the deal: your bag shouldn't have broken. That's the simple part. But you, Mr. Crafty Pyro Man, shouldn't have taken a lighter to your bag. We don't want to discourage craftiness, but we also don't want to encourage craft projects that involve hurting your precious Timbuk2. So the multi-pronged answer is this: Since the bag broke, we will issue an RMA. Call or email customer service for details. HOWEVER, should any of you super renegrade craft fair peeps out there decide to make your bag into a planter or a rocking chair or a fancy pair of earrings, you will be effecitvely VOIDING the schmancy warranty we so happily stand behind.
jamie replied on July 17, 2008 21:45 to the discussion "Costco now... Sam's Club next up." in Timbuk2:
Jason replied on July 16, 2008 23:43 to the question "pen and pencil cases" in Timbuk2:
jamie replied on July 11, 2008 15:55 to the question "lex backpack custom options: oranganizer pocket in front? center divider?" in Timbuk2:
nope! i don't know why the organizer pocket has to be on the back, but i do know that the center dividers we have for the messengers simply will not work on the lex pack (shape, size, everything is all different). it's a good idea, though. that is one bucket of a bag (which is rad if you want to be able to carry as much as humanly possible).
jamie replied on June 27, 2008 17:28 to the problem "Order Not Received" in Timbuk2:
jamie replied on June 06, 2008 17:17 to the question "The Coder to hold a 17" laptop?" in Timbuk2:
mz replied on June 04, 2008 14:14 to the problem "need to know when my orders will reach me.." in Timbuk2:
Just an update for anyone following this..
My 2nd order, placed on may 24 sg time, reached me first, but the guys at timbuk2 shipped the items in 2 packages and I was told by the UPS delivery guy that I'll have to pay the same tax/VAT/gst twice coz of the duplicated list of items on both the invoices.
My 1st order, placed on may 22 is still stuck in HK, and will only be delivered to me on the 6th, according to the UPS webbie, after staying in Ontario for 4 days.
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