Jana's dashboard

Hi Chris,

Brian's post is incorrect, currently you can only export calendars in .ics format. Thanks for catching the error.

Hi Dave,

I've logged a bug for our engineering staff. I too can reproduce the odd behavior of some sub groups I am able to edit, yet others I am not -- even though I have full Organizer permissions.

So currently the only way to reliably manage sub-groups is to go via the Admin Dashboard, as Will outlines in his post.

Hi Ed,

Could you please send us Feedback (via the "Start Menu") with additional details on exactly what is not working, e.g. sync hangs, you're seeing error message, etc.

And we can try to help resolve the issue.

The Desktop Sync client should work fine with Outlook 2007 and the Vista environment. So perhaps it's an issue with your particular set up.

Hi Ruth Ann,

Go to your group's Cloud Computer Admin Dashboard (The gear icon in the lower right area of the navy task bar).

There are two areas to customize your Activity Notifications. The Default Activity Notifications for the group is located under "Options". There is also an overriding setting located in the light blue "Your Preferences" area of the dashboard.

Check that the settings in the "Your Preferences" panel is set to "Only events in which I participate".

If this doesn't work for you, send us Feedback via the "Start Menu".

@pjsoli,

Hi, sorry for this tardy response. Are you still having issues? If so, send us feedback from airset.com.

@Summiteer,

The Activity Feed gadget that can be inserted on a document in Web Publish is for logged in session use.

So putting the gadget on a web site will always prompt the viewer to sign in.

The gadget is more for an internal (logged in) website, called an intranet. Intranets are great for teams, groups, companies to host information and activity that is private to them.

Hi Gary :D

Could you try a quick test of "unblocking" a calendar and see if that is the problem. meanwhile, I'll ping our Calendar engineer.

Regards,
Jana

Your "user tip" that appears on the management page about changing the status should have a link or mention that this a is premium service feature.

Just to save users going through the rig-a-ma-roll of trying to figure out why they can't change the status anywhere on the management view page.

@David - Thanks for your suggestion, I've added to List's feature requests.

Regards,
Jana

@David - thanks for your suggestion. I've added it to our Contact and Files feature request list.

@niss63 - great tip, thanks for adding it.

Regards,
jana

Hi, just reading this thread and wanted to clarify for anyone who reads it that Heidi is asking about the cloud computer image that is visible when the Start menu is open.

Indeed, the Start menu itself can not be changed (color, type style, etc.), but just click the image in the upper right of the open menu to customize it.

Hi Pat,

ACCESS:
Your Personal Cloud Computer is accessed by you only. The only way for anyone else to access it is if you give out your username and password.

You can create or join another Cloud Computer and have members who belong to that group Cloud Computer. Then any information create in that computer is accessible only by the members. Example: a Family Cloud Computer that as Jane, John, Bobby and Carol as members (each have their own Personal Cloud Computer and are members of this Family computer).

Calendar VERSUS Cloud Computer:
You Personal Calendar resides on your Personal Cloud Computer. The Personal Computer has a suite of applications: Calendar, Contacts, To-Do Lists, etc. Anything added in any of these applications is done on your Personal Computer. It just so happens that the data of your Personal Cloud Computer (i.e. Personal Calendar, Contacts, etc.) is stored securely and encrypted in the internet cloud.

EXTERNAL CALENDARS:
Getting a calendar into your Personal calendar is easy, you can import or create an iCal subscription or use Desktop Sync (pending on your external calendar).

Import: A one time need of getting an external calendar into AirSet and you can export that external calendar, then you can easily import a .csv or .iCal file in as a sub-calendar. (click here to read about Importing Calendars)

iCal Subscriptions: If you can create an iCal feed from the external calendar, then you can get it into AirSet. The subscription automatically syncs to the external calendar every 24 hours or you can manually refresh the Personal Calendar. Here is a link to how to set up Calendar iCal feeds (click here about iCal Subscriptions).

The alternative is if your external calendar is in Outlook, you can download the free AirSet Desktop Sync application. This is a two way syncing of the two calendars. The external calendar has to be an Outlook calendar. (click here for more about Desktop Sync)

Hi Pat,

If you send us Feedback (while signed in, click "Start -> Help and Support -> Feedback") with the specifics of that posts are not working, we can try to help you via email dialog.

Hi Becca,

Currently Calendar does not have an alert or prevention feature for events that overlap. I'll pass this on to our Calendar engineers.

Hi nbr,

Also, when you perform a Sync, you might try going to "Sources..." under the "Calendar" option in the Action Menu -- if there are duplicates as a result of the Sync, often you can delete them there under the "Desktop Synchronization" header.

Hi Christopher,

We are aware of the problem with Verizon and are looking into what has happened, i.e. why we seem to be missing from their application deck for a number of phones that we should be available for.

As soon as we get an answer, we'll post it on Get Satisfaction. Thanks for your patience as we try to find out what's going on.

@John Moorhead,

Could you click the feedback link at www.airset.com and send us more detail on what's happened.

We'll try to help resolve the issue.

Thanks,
Jana

Hi Andrea,

We answered your feedback email as well. But this certainly helps (having the screenshot here in your post).

niss63 is correct, when in doubt at what's going on, try a browser refresh/reload.

We do updates to the site occasionally that can require you to refresh. We try to keep these types of updates to a minimum (urgent bug fixes), so as not to impact our users. We apologize for the anxiety it caused.

Regards,
Jana

If you all login to a single account, then only $3.99. You would be accessing a single login from four different phones. The charge is based on the login ID.

We'll add your comment to our Usability files for reconsideration on how it is currently implemented! It used to be out on the page in the upper left quad (the norm), but wanted to reclaim that valuable space to present more for the application screens.