Jarin Udom's dashboard

Jarin Udom set one of Jarin Udom's replies as an official response to "Important note regarding iPhone 3.0 and Shopkeeper" in Robot Mode LLC

Jarin Udom replied on November 05, 2009 01:15 to the problem "Important note regarding iPhone 3.0 and Shopkeeper" in Robot Mode LLC:

We've updated Shopkeeper to be compatible with the 3.0 and up software.

Jarin Udom replied on November 05, 2009 01:14 to the question "iPhone App - All Products Limit" in Robot Mode LLC:

Hi, sorry for the delay in responding. We will add a pagination feature to Shopkeeper.

Jarin Udom replied on November 05, 2009 01:08 to the problem "Incomplete Download of Purchased Scene" in Naughty America:

We are no longer offering the Naughty America Direct product and are no longer selling individual scenes. If you are experiencing issues with the site please contact support@naughtyamerica.com

Jarin Udom reported a problem in Robot Mode LLC on June 17, 2009 04:41:

Important note regarding iPhone 3.0 and Shopkeeper

Version 1.0 of Shopkeeper is unfortunately not compatible with the iPhone 3.0 software. We currently have a compatibility update submitted to Apple for approval. We hope to have it approved and up in the App Store within two weeks, and we apologize for any inconvenience.

A comment on the problem "Charged 6 times for the same video" in Naughty America:

I am no longer with Naughty America, so please email nadirect@naughtyamerica.com. – Jarin Udom, on November 23, 2008 23:57

Jarin Udom replied on November 13, 2008 00:08 to the question "What should I enter in the state/province box when buying a video" in Naughty America:

We currently do not officially support transactions from non-US/Canada countries, but we will be adding this in within a couple of weeks. There are just some technical issues we need to work out with our payment processor.

Jarin Udom replied on November 12, 2008 18:14 to the problem "Shopping list doesn't work" in Naughty America:

Ok this appears to be working properly now. Please let me know if you are still having problems.

Jarin Udom replied on November 12, 2008 17:51 to the problem "Shopping list doesn't work" in Naughty America:

Sorry, there is a bug somewhere and we're tracking it down.

Jarin Udom replied on November 10, 2008 16:46 to the idea "Is it possible to add Asian content?" in Naughty America:

We plan to add browsing by categories in the near future, however there is a pretty good amount of asian content in there already (and we will be importing a couple hundred more scenes later this week). It might help to browse by actress instead of website until we implement the categories.

Jarin Udom replied on November 07, 2008 21:29 to the question "Will anything from Naughty America be mailed to my house?" in Naughty America:

Nope, the only communication you will receive from us is via email (and you will be able to opt-out).

Jarin Udom replied on November 04, 2008 20:00 to the question "password reset is not working" in Naughty America:

My apologies, we'll have this fixed ASAP.

Jarin Udom replied on November 03, 2008 19:50 to the question "new videos please" in Naughty America:

Hi, we'll be doing a big import this week, and after that we will update at least weekly (eventually the videos will go up at the same time they go up to the subscription members area).

Jarin Udom replied on October 30, 2008 20:59 to the question "Files created by Naughty America Direct.app on MacOS X" in Naughty America:

We actually don't create that keychain, Adobe AIR does. We deliberately made the app not remember your password to prevent unauthorized users (such as family members or roommates) from making purchases on your account.

Jarin Udom replied on October 30, 2008 19:04 to the question "Files created by Naughty America Direct.app on MacOS X" in Naughty America:

Hi, thank you for asking!

NA Direct creates a small encrypted data store in ~/Library/Application Support/Adobe/AIR/ELS/ that is used to store things like settings and your username (so you don't have to type your email address in every time you want to login).

The keychain entry is created by Adobe Air, and is used to encrypt the data store so that unauthorized users can't access anything in the encrypted data store.

Jarin Udom replied on October 30, 2008 18:19 to the praise "Love the free scene of the week" in Naughty America:

Thank you for the kind words!

Pretty soon, we will also start sending out a mailer letting you know when there's a new free scene available. Of course, we will make it easy to opt out of the mailer if you do not want to receive it, but who doesn't like free porn ;)

Jarin Udom replied on October 30, 2008 16:51 to the problem "Volume bar sluggish" in Naughty America:

It appears that Air is single-threaded, but we will do some performance tuning to see if there's anything taking up an extraordinary amount of CPU time or memory.

Jarin Udom replied on October 30, 2008 16:13 to the idea "controls" in Naughty America:

Hi, thank you for the feedback. Are you having problems downloading the files? What kind of controls would you like to see?

Jarin Udom replied on October 30, 2008 16:09 to the problem "Volume bar sluggish" in Naughty America:

We'll also make it so the volume bar remembers your setting, which should help prevent this problem. Should be in sometime next week.

Jarin Udom replied on October 30, 2008 16:07 to the idea "New Improvements 5" in Naughty America:

This should be in sometime next week :)