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  • idea

    Jay shared an idea in Sunbelt Software on January 08, 2009 23:47:

    Jay
    A few features to think about adding in later revisions!
    I am really liking VIPRE now that it appears stable, saying that may I suggest one or two things:

    1. When a PC has been shutdown for longer than a day, you get nagged by the gold exclamation mark from hell. Could an option be added that allows you to suppress the messages, also allowing VIPRE to update automatically without the nag?

    2. On my machine I do not have an email client nor do I check email on it. Could an option be added to ignore disabled features so the shield shows a normal blue hue.

    Thanks
    Jay
  • problem

    Jay replied on December 11, 2008 01:55 to the problem "Vipre Slows Boot to a crawl, sbamsvc.exe Crashes many times." in Sunbelt Software:

    Jay
    Ok, will uninstall and the reinstall. However there is no link to a removal tool. Your link is for the vipre installer.

    Thanks,
    Jay
  • problem

    Jay reported a problem in Sunbelt Software on December 06, 2008 19:32:

    Jay
    Vipre Slows Boot to a crawl, sbamsvc.exe Crashes many times.
    I recently purchased VIPRE and am running it on the following:

    WIndows XP Home SP3
    512MB RAM

    I have found in the Application logs that VIPRE appears to have an issue with WindowBlinds from Stardock. After installing VIPRE my PC would take close to 45 minutes to boot with SBAMsvc.exe crashing multiple times. Below is the Application Log:

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 12/5/2008
    Time: 2:37:42 PM
    User: N/A
    Computer: XXXXXXXXX
    Description:
    Faulting application SBAMSvc.exe, version 3.1.2416.0, faulting module wblind.dll, version 6.0.0.0, fault address 0x0006330f.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events....
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 53 42 41 ure SBA
    0018: 4d 53 76 63 2e 65 78 65 MSvc.exe
    0020: 20 33 2e 31 2e 32 34 31 3.1.241
    0028: 36 2e 30 20 69 6e 20 77 6.0 in w
    0030: 62 6c 69 6e 64 2e 64 6c blind.dl
    0038: 6c 20 36 2e 30 2e 30 2e l 6.0.0.
    0040: 30 20 61 74 20 6f 66 66 0 at off
    0048: 73 65 74 20 30 30 30 36 set 0006
    0050: 33 33 30 66 330f

    I have disable the option in 'Active Protection', called 'Check files when they are opened or copied'. That has allowed my PC too boot much faster, however that has removed an important part of the protection from VIPRE I would like to re-enable it soon.

    I also run SS Personal Firewall (4.5.916)

    Thanks
    Jay