Jay Parkinson, MD, MPH's dashboard

Jay Parkinson, MD, MPH replied on July 07, 2009 09:09 to the question "live in NYC, but your signup form won't take my new jersey dollars" in Hello Health:

Hi Sam. I'm sorry for your troubles. I'm pretty sure all you need to do is enter your NYC address. We don't use your credit card address for credit card validation. If that doesn't work, let me know and I'll figure out what to do next.

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "Do you write prescriptions?" in Hello Health

Jay Parkinson, MD, MPH replied on June 09, 2009 04:07 to the question "Do you write prescriptions?" in Hello Health:

Of course! Doctors who use Hello Health write prescriptions all the time. Hello Health is about augmenting in-person relationships with online communication. So...you need to create an account and make an appointment with your doctor in their office. When you meet up with your doctor, you can discuss how best to treat those symptoms you're having.

Jay Parkinson, MD, MPH replied on June 01, 2009 00:00 to the question "How do I cancel my membership?" in Hello Health:

Congrats on the new insurance!

We always recommend that people have some sort of health insurance that protects them from financial ruin should there be a serious illness.

We started Hello Health because we wanted to provide accessible doctors (something insurance taking primary care docs nowadays can't really do and make a living at it). We like to say, "health insurance doesn't equal access to a good doctor." Anyways, if you're finding that even though you have insurance, you can't find an accessible doctor, we'll always be here for you!

So take a peek at the kind of insurance plan you have and if you can see out of network doctors, you can still use docs on Hello Health. They'll simply give you a receipt for their services that your insurance company will reimburse you for.

Be well Louisa.

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "How do I cancel my membership?" in Hello Health

Jay Parkinson, MD, MPH replied on May 31, 2009 23:25 to the question "How do I cancel my membership?" in Hello Health:

Hi Louisa. We're sorry to see you go. Please send an email to info@hellohealth dot com simply saying that you'd like to cancel. And if you don't mind, let us know why too. Karina will take care of that for you tomorrow. Take care Louisa.

Jay Parkinson, MD, MPH reported a problem in Get Satisfaction on May 08, 2009 20:37:

Feedback tab errors

Feedback tab not working, I am getting this error "There was a problem sending your feedback. Please try again." both on the code embedded on my site and the Get Satisfaction widget serving page.

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "Not crazy just a little depressed" in Hello Health

Jay Parkinson, MD, MPH replied on April 09, 2009 05:42 to the question "Not crazy just a little depressed" in Hello Health:

Many primary care doctors treat mild to moderate depression. It's up to the individual doctor and that specific patient to decide when or if a specialist is needed.

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "Who will be staffing the West Village office?" in Hello Health

Jay Parkinson, MD, MPH replied on April 05, 2009 16:24 to the question "Who will be staffing the West Village office?" in Hello Health:

At first, one or two of our current doctors will staff it. However, soon after we open the West Village practice, we're launching our new Hello Health platform to doctors all over the country. It can best be described as an etsy.com but instead of artists and art buyers, it's doctors and patients...with email, IM, and video within our platform enabled to communicate with your local doctor. It's really just a platform that allows you to find a great Hello Health doctor, "friend" them by adding that doctor to your health team, make an appointment with them to meet them in person, then be connected to them via email, IM, video, and office appointments when needed. We've had about 1100 docs so far contact us asking to sign up...it's essentially creating a virtual health care network of health professionals who communicate like we all do nowadays and provide a more personalized in-person and online relationship with you. Since we're not saddled with the traditional infrastructure, we can offer our services for a very affordable price. It's a bit like the decentralized, high-quality, low-cost Huffington Post vs. traditional newspapers saddled with the high cost infrastructure needed to power 20th Century business models. Exciting stuff!

Jay Parkinson, MD, MPH replied on April 05, 2009 15:57 to the question "How could the Hello Health model work for people who have traditional health-care plans, but aren't satisfied with them?" in Hello Health:

Great Avi...glad we can help. I'm looking forward to the new Manhattan office too! Be well...

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "How could the Hello Health model work for people who have traditional health-care plans, but aren't satisfied with them?" in Hello Health

Jay Parkinson, MD, MPH replied on April 05, 2009 15:40 to the question "How could the Hello Health model work for people who have traditional health-care plans, but aren't satisfied with them?" in Hello Health:

Hi Avi...thanks for asking. We believe the best way to leverage the accessibility of Hello Health is to combine our services with a high deductible plan. For example, pay less per month for your insurance premiums, and pay full price as you need for health services until you spend over say, $2500 per year, on health care. After that, traditional insurance kicks in. We would help you manage your health as cost effectively as possible until you hit your deductible. Many people would spend their entire deductible only once every say 10 years. Therefore, you could use 100% Hello Health 9 out of 10 years. The other year, you'd use us until you spend $2500 and then unfortunately you'd have to use the traditional health care system's infrastructure to receive care for the rest of that year. For more information, see this blog post:

http://blog.jayparkinsonmd.com/post/7...

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "Do I pay for blood work and other tests like Pap Smears?" in Hello Health

Jay Parkinson, MD, MPH replied on February 20, 2009 01:05 to the question "Do I pay for blood work and other tests like Pap Smears?" in Hello Health:

We routinely collect blood and other specimens (like pap smears) in the practice. We send these specimens to an outside laboratory (Quest or Labcorp) for analysis and they will bill you directly.

Jay Parkinson, MD, MPH asked a question in Hello Health on February 20, 2009 01:04:

Do I pay for blood work and other tests like Pap Smears?

Jay Parkinson, MD, MPH started following the question "Is it possible to use a Satisfaction widget over HTTPS?" in Get Satisfaction.

Jay Parkinson, MD, MPH set one of Jay Parkinson, MD, MPH's replies as an official response to "When are you coming to my neighborhood?" in Hello Health

Jay Parkinson, MD, MPH replied on December 12, 2008 16:49 to the question "When are you coming to my neighborhood?" in Hello Health:

If it's convenient for you to come to Williamsburg, you can become a member now. But we're also planning to expand to other neighborhoods soon, with more Hello Health doctors who know each of their patients and each of their neighborhoods, and if you're in a Hello Health neighborhood, you can even schedule house calls. Feel free to sign up on our website for updates about when we're coming to where you live.