Jeremy Derr's dashboard

Jeremy Derr set one of Jeremy Derr's replies as an official response to "download originals" in Barton Springs Software

Jeremy Derr marked one of Kenn's replies in Barton Springs Software as useful. Kenn replied to the problem "URLs eaten in photo descriptions".

Jeremy Derr replied on April 01, 2009 20:08 to the problem "URLs eaten in photo descriptions" in Barton Springs Software:

None specifically. As you can see from this topic, this project had a bit of a stumble. The bug is in the tracker, and was probably addressed when we completely rewrote the Flickr back end. As soon as we're clear of our current project, I'll get you an update on the status of this.

Jeremy Derr set one of Jeremy Derr's replies as an official response to "How do approved beta testers download Prosperity?" in Barton Springs Software

Jeremy Derr replied on April 01, 2009 20:01 to the question "How do approved beta testers download Prosperity?" in Barton Springs Software:

The beta for Prosperity is currently closed. We've had a bit of trouble finding Mac developers willing to work on Mac apps ever since the iPhone came out, so we've temporarily moved on to another project. We've since restocked our developer team and, once we're through with the current project, you'll see some movement again on Prosperity and Photonic, and we'll reopen the Prosperity Beta Program.

Jeremy Derr replied on April 01, 2009 19:50 to the idea "Please Allow me to see my contacts most recent images..." in Barton Springs Software:

We should be able to accommodate that request.

Jeremy Derr replied on April 01, 2009 19:48 to the question "is Photonic dead?" in Barton Springs Software:

Photonic isn't quite dead. We've rewritten the entire Flickr backend to support many of the features our users asked for, but we haven't had time to integrate that fully into the app yet. We have another major project wrapping soon and we'll have some more to say about Photonic at that time.

Jeremy Derr replied on January 02, 2009 01:49 to the question "download originals" in Barton Springs Software:

I'll file a feature request with the development team to see if we can get this capability in the next version.

Jeremy Derr replied on January 02, 2009 01:48 to the question "release date" in Barton Springs Software:

I don't have a specific release date to hand out yet, but we've brought on some additional developers recently to help push a new Photonic out as soon as possible. We've completely re-written the Flickr back-end to the application to support many of the feature requests we've received and hope the next version will meet all of your needs and then some.

Jeremy Derr replied on December 04, 2008 19:20 to the question "demo doesn't work" in Barton Springs Software:

email me personally and i'll help you out with this.

Jeremy Derr replied on December 03, 2008 16:33 to the question "Photonic doesn't update my newly added contacts" in Barton Springs Software:

The "update sets & tags" option in the Upload menu causes Photonic to fetch most of your account metadata; it should update your Contacts lists as well.

Jeremy Derr replied on December 03, 2008 16:30 to the problem "Zero attention to details." in Barton Springs Software:

That's an Apple thing; we're just using Apple's default tagger and that's just how they coded it. There's not much we can do about that, save re-invent the wheel. I'll add a bug report so the team can look it over and see if they can come up with any reasonable solutions, though.

The method we can use currently to upload to Flickr doesn't allow us to impart "order" to the upload. Flickr accepts the files and does what it will with them; last I checked, it resorted everything by EXIF data or some such, but it's been a while since I checked. As such, the order you're giving it is just "upload order," not Flickr display order.

We've just completed a complete re-write of our Flickr backend, though, and it may resolve these issues. I'll add the appropriate bug reports and see what the development team can do about them.

Jeremy Derr replied on October 09, 2008 18:42 to the idea "Aperture/IPhoto integration" in Barton Springs Software:

Photonic already works with your iPhoto library; click "add" and look in the sidebar under "Media" for the Photos source. This will load your iPhoto library and allow you to browse and search through iPhoto for pictures to upload.

I'm told this should work for Aperture as well; I'll check with our testers who use Photonic with Aperture and see what they report. If it doesn't work via this same method, we'll snag a copy from our local AppleStore and look into it.

Jeremy Derr replied on October 09, 2008 18:40 to the problem "Photonic search slowing down" in Barton Springs Software:

I've filed a bug on this. The number after quicklookd is the process id for itself, which will just about always be different. But the message gives us the specific method being called that causes the error; we should be able to track it down from there.

Jeremy Derr replied on October 09, 2008 18:32 to the problem "URLs eaten in photo descriptions" in Barton Springs Software:

It's probably how the strings are being parsed before being sent to Flickr. I'll file a bug on that and we'll see where the change is happening.

A comment on the idea "Creating sets from Photonic" in Barton Springs Software:

It's taken a bit, but we're working on it. We needed to entirely re-write the flickr-api code in Photonic; that's what's taking so long. But we're nearly done with that, and we should have some updates rolling fairly soon now. – Jeremy Derr, on September 04, 2008 17:34

Jeremy Derr set one of Jeremy Derr's replies as an official response to "Unable to buy registration for Photonic by credit card" in Barton Springs Software

Jeremy Derr replied on July 09, 2008 16:44 to the problem "Unable to buy registration for Photonic by credit card" in Barton Springs Software:

We solved this via email. Our Authorize.net account had a setting that wasn't conducive to accepting credit cards from European customers. We changed a few settings after consulting with Authorize.net, and it should work for everyone now.

Jeremy Derr replied on July 05, 2008 16:17 to the problem "Unable to buy registration for Photonic by credit card" in Barton Springs Software:

It looks like the trouble was your ZIP code. We don't have any control over this though; AuthorizeNet simply passes the ZIP you give us and tells us whether it's the same as what your card issuer has on file. In this case, it wasn't the same. You may want to log into the issuer's website and make sure they have the right ZIP on file.

If you continue receiving the error, email us using this form on our website and choose "Sales".

http://www.bssware.com/contact

jcderr replied on May 31, 2008 15:51 to the idea "Creating sets from Photonic" in Barton Springs Software:

Absolutely! That's probably our #1 feature request. I don't have a timeline for the next release yet, but we've heard the requests and we're working on it.