JDickerson's dashboard

Colin i got the same results. Will 0.9.85 continue working with newer versions? If so, I guess I'll have to live with this until I get stuck. J – JDickerson, on November 05, 2009 20:11

Colin, I got an error message saying the configuration data for this product is corrupt. So much for my idea. :( There must be some way to fix this issue. Too bad it isn't on my XP machine. I'll be wiping it clean to install Win 7.

Colin, I'm launching the update from 0.9.85. When I check for updates via 0.9.85 it says a newer version of Foxmarks v1.0.11 is available. The install prompts me to run or save the Xmarks file. When it is runs the file copies, it asks me if I want to run xmarksinstaller-for-ie1.0.11.msi. After the installation begins it installs to C:\Program Files\Xmarks\IE Extension\ 72D386.msi. Right after I click allow a message appears saying, “The older version of Xmarks for IE cannot be removed. Contact your technical support group. After that another message says, “Xmarks for i.e. setup wizard ended prematurely because of an error”. It suggests I run the setup wizard again. So, basically, nothing has changed. I get the same message. Do you think reinstalling .9.8 would work? If so I’d need a copy. J

Colin,

A few months ago, we discussed the problem I had trying to upgrade Foxmarks/xmarks. I tried CCleaner but neither Foxmarks nor Xmarks is listed. Since we last spoke, I upgraded to Windows 7. So now, Foxmarks 0.9.85 is running on a Windows 7 machine. Unfortunately, I still have the same problem. I can't install the latest version without uninstalling the previous one. I was hoping the upgrade to Win 7 would make the issue go away. Foxmarks still works but I figure I should resolve the problem anyway. What can I try as a next step?

J

Thanks for the utility Colin. Unfortunately, there was no listing for the Foxmarks/xmarks installation so I could not do a clean up. The utility did list all of my other installations so I assume it works. – JDickerson, on August 22, 2009 14:56

I launched the set up file downloaded from the link you suggested. Installation began, I was asked to grant permission to run 808ca7.msi then after a few seconds a message said The older version of xmarks for IE cannot be removed. Contact your technical support group. The installation terminates. – JDickerson, on August 21, 2009 17:16

Thanks for the reply. Unfortunately, the program wasn’t listed in the uninstall section. I did find it in the program folder but the uninstall failed. The error message says, “Windows installer The configuration data for this product is corrupt. Contact your support personnel”. – JDickerson, on August 20, 2009 17:14