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Rob Lazzurs started following the problem "I need to talk to a human at TomTom!" in Tom Tom.
Rob Lazzurs replied on June 23, 2008 12:00 to the problem "I need to talk to a human at TomTom!" in Tom Tom:

Hello Jeff,

I had a quick look on the web site and found the following links for you.

For the USA:
http://www.tomtom.com/support/support...

For Europe:
http://www.tomtom.com/support/support...

Those pages provide telephone numbers of our support teams who should be able to help you with this matter. If you are still having an issue please do come back to this site and let me know.

Hope we can get you sorted soon :) Take care.

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JeffV reported a problem in Tom Tom on June 23, 2008 05:19:

I need to talk to a human at TomTom!
I just exchanged a TomTom One 3rd edition for a new one (same model) at Office Depot where I bought it because the first one was defective. The one I have now works fine (yeah!) but when I tried to use the TomTom Home feature allowing me to download the latest maps, I was told my account was already set up to accomodate the first unit and I wasn't allowed to change my account to reflect I wanted to use the second unit. I got an error message saying something like I can't change what unit my account works with more often than once every 6 months. And NOWHERE can I find a customer service number to CALL. What do I do?

Jeff Vaughn