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A comment on the question "Vodafone, you bastards, allow me to mail you via your website regarding my unique iPhone unlock question!" in Vodafone Australia:
Hmm ... I did re-submit my question the other day and it went through. When did you last try the web form? – John Noble, on December 08, 2009 01:52-
John Noble marked one of Jason @ vodafone's replies in Vodafone Australia as useful. Jason @ vodafone replied to the question "Vodafone, you bastards, allow me to mail you via your website regarding my unique iPhone unlock question!".
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John Noble replied on December 02, 2009 23:21 to the question "Vodafone, you bastards, allow me to mail you via your website regarding my unique iPhone unlock question!" in Vodafone Australia:
Yep, that worked. Thanks Jason! -
John Noble replied on December 02, 2009 06:07 to the question "Vodafone, you bastards, allow me to mail you via your website regarding my unique iPhone unlock question!" in Vodafone Australia:
So I guess nobody is going to answer this... -
John Noble replied on October 21, 2009 08:34 to the question "I hate Lara" in Vodafone Australia:
The key issue with Lara is that she isn't what she first seems to be: she's not in any way intelligent.
By that I mean she doesn't really figure out what you want to do: she just listens for a couple of set phrases that she knows. If she doesn't hear those set phrases, she's confused.
She'll tell you to try again, and when you still don't get it she'll say "okay, let's try this". She then proceeds to tell you the four things you're allowed to say.
So rather than being told straight up "these are the four things you can say, and these are the buttons to push to get them" (your classic IVR), you're made to feel like a retard first then are forced to say to her exactly what she wants to hear. In what way is this conceivably better than an IVR?
That's why Lara is hateful. From a usability perspective she is a complete failure. She should go.
(A Vodafone rep once told me on the phone that "we all know that everybody hates Lara, but she cost eight million dollars to put in so they'll never get rid of her". I work for a bank and see retarded stuff like that every day, so I can believe it.) -
John Noble replied on October 21, 2009 08:08 to the problem "So many rude people here but Steve (or other Vodafone staff) is so patient with them it's not funny" in Vodafone Australia:
I concur, generally the Vodafone guys here are really helpful. That's why I come here rather than going through "the usual channels".
More support like this, Vodafone! -
John Noble asked a question in Vodafone Australia on October 21, 2009 08:00:
Vodafone, you bastards, allow me to mail you via your website regarding my unique iPhone unlock question!I tried to submit this question via vodafone.com.au's "Contact Us" section, but it turns out that "Contact Us" doesn't really mean "you can contact us", it means "you can become incredibly frustrated in your attempt at contacting us and give up, posting your question on a public forum instead". So here's my question (copy/pasted).
Hi.
I had a 3G from you guys that I recently upgraded to a 3GS.
The 3GS took so long to be delivered (longer than the promised time) that by the time it arrived I was in India. I needed to use the old 3G - with me in India - with an Indian SIM card so I asked for it to be unlocked.
The IMEI wasn't on record (apparently "this just happens sometimes") so I had to wait another few days for you to get it from Apple.
When I did pay the $75, I found - after paying the cash - that I needed my Mac with me to do a restore in order to unlock the phone! So I couldn't do it after all.
I returned to Australia, sold my (now unlocked, to no benefit to me!) iPhone 3G to a mate, and started to use my 3GS which had this time been delivered.
You see where I'm going with this - I've now paid $75 for an unlock and don't have an unlocked phone.
I really don't want to have to pay another $75, considering the hassle I've been through. Could you arrange a free unlock for me please?
(Oh, and the girl I sold my 3G to is on Vodafone so you're not even losing out there!)
You might also want to update the unlock page to tell people that they'll need their Mac to perform the unlock.
Thank you! :-)
j.
(When I try to post this question on vodafone.com.au it shows me an article about upgrading my iPhone 3G then refuses to accept my question telling me "Sorry, we are unable to process your email as the preliminary response has provided the same resolution that our email team are able to provide". No. The preliminary response did not provide the same resolution. Jesus, that's annoying Vodafone.) -
John Noble replied on June 30, 2009 04:59 to the question "iPhone 3GS upgrade path?" in Vodafone Australia:
Wow, there's a lot of really unrealistic Vodafone customers here. Personally I think you guys (Vodafone) have done well here and thank you for your communications.
Some points in particular:
- Endareth wonders why Vodafone bothered with the "register your interest" email when they just send late information. Er, what? If you hadn't been on this forum the email would have been exactly the information you were after. It arrived about an hour after the information was posted here. Exactly what else did you expect?
- Oh, same guy. Endareth also thinks that Vodafone should be dishing out iPhone upgrades every year. Well, look, they can probably do that - but your monthly contract price will just go up accordingly. TANSTAAFL, right? The iPhone costs Vodafone, say, $1000. Ultimately they pass that cost on to you, and why shouldn't they? Exactly how they do it is almost a moot point: you will, ultimately, pay for your phone.
Now, what will I do? I don't know. My upgrade path is about $800, which is a bit much for me, and I probably don't need the new hardware. I'd like one, but don't expect to get it for nothing; after all, I just got this last one for nothing in January.
Jarrod @ Voda, could you tell us if it's possible for us to unlock our existing 3G phones so that we can sell them on eBay if we choose to upgrade to a 3GS? Thanks. -
John Noble marked one of Jarrod @ Vodafone's replies in Vodafone Australia as useful. Jarrod @ Vodafone replied to the question "iPhone 3GS upgrade path?".
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John Noble replied on June 23, 2009 22:52 to the question "iPhone 3GS upgrade path?" in Vodafone Australia:
Gotta love the internets. First hit on my search brings me here, and a Vodafone person has answered the question. Thanks, Vodafone! :-) -
John Noble replied on July 30, 2008 02:06 to the question "Why do I suffer intermittent audio dropouts when using AirTunes?" in Apple:
An update to my own question, based on Scott's comments above.
So I blamed having torrents on my Mac, and that wasn't it at all. You know what it was? Plain ol' interference/signal loss. The problem came back shortly after my post above so I looked at my setup again. After speaking to the man in the Mac shop, whose first question was "do you live in a brick house?" (yes), I realised that my Extreme and Express were separated by at least:
- Lots of brick
- Probably a metal lintel
- A piano
So, I moved the Extreme. It's now much closer to the Express and there's no brick in the way and guess what? Absolutely flawless since then. Not a single dropout - and that was probably 6/8 weeks ago. -
John Noble marked one of Cameron Walters' replies in Apple as useful. Cameron Walters replied to the question "Why do I suffer intermittent audio dropouts when using AirTunes?".
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John Noble replied on May 16, 2008 05:59 to the question "Why do I suffer intermittent audio dropouts when using AirTunes?" in Apple:
Well, that seems to have done it. Torrents moved to bitflu on the BSD box - a lovely little program, by the way, and fast as all hell - have fixed this issue for me. Airport tunes flow freely. *Sighs contently*
It also turns out to be way more convenient as the torrents run when my MBP isn't here or on, which is often. I recommend setting up a FreeBSD box at home to everybody. -
John Noble replied on May 01, 2008 23:57 to the question "Why do I suffer intermittent audio dropouts when using AirTunes?" in Apple:
Thanks guys ... both experiences match what I'm seeing, so thanks for the sanity check!
I've attempted to remove Azureus from the equation by moving my torrent downloads to a FreeBSD box. This box hangs directly off my ADSL router. Separate from that, I have the new Extreme serving my home wireless network and the Express as a client on that network. The internal wireless network should therefore now have plenty of bandwidth - although of course I could still swamp my internet link with torrents if I don't manage them correctly, but I don't care about that for now.
I only have a couple of days' worth of data but so far, so good. Unfortunately I can't use the Extreme's 5GHz band as I have an older Express ... I'm considering upgrading so that I can use the 802.11n spectrum, I suppose it'll depend whether this works or not.
Very interesting note about the microwave - I do remember last week that the laptop was in the kitchen while we were cooking and the audio died. I can't remember if the microwave was on but it's a distinct possibility. Mad!
I'll report back here in a week once I've got some solid listening data. Thanks for your replies and help. :-)
j. -
John Noble asked a question in Apple on April 25, 2008 02:07:
Why do I suffer intermittent audio dropouts when using AirTunes?Does anyone else suffer intermittent audio dropouts when using AirTunes?
The problem is intermittent. I originally thought it was my old wireless router but have since bought an Airport Extreme to run my local network. The problem seems to be slightly better but remains.
Specifically, the audio will drop out and in iTunes I notice that the progress bar isn't moving - but iTunes reports as being in "play" mode. Sometimes it comes back after a few seconds, sometimes it doesn't and I have to reboot my network to get it back up and running.
The only possible link I have found so far seems to be Azureus. If I have loads of active torrents the problem seems to manifest itself more often.
Anyone else? This is driving me bonkers! -
John Noble replied on December 31, 2007 06:12 to the problem "Receiving texts, but can't send them from Australia..." in Twitter:
Weird. Did it all again, and now it works. Perhaps the 3rd time I've done it?
Anyway, thought I'd post this reply rather than deleting the thread in case anyone else has this problem. Mine fixed itself. -
John Noble reported a problem in Twitter on December 31, 2007 05:58:
Receiving texts, but can't send them from Australia...Hi.
I've seen a few topics like this on the forum but can't seem to find a definitive answer, so my apologies if this has been done before.
I used to be able to send texts to the UK long number from my Australian (Vodafone) mobile - the last one was at 07:20 PM December 13, 2007.
Now I can't send. Just doesn't work. I get messages fine, though.
I've tried "forgetting and starting again" with my mobile configuration, but now Twitter doesn't even seem to get the 6-letter confirmation code, as my mobile never appears as being verified.
Help! Thanks. :-)
j.
