Jennifer's dashboard

yoguguru replied on August 28, 2008 06:13 to the problem "AT&T can not provide DSL service" in AT&T:

I feel your pain...I live 1.5 miles from the major highway running from one end of Mississippi to the other. I have been here FIVE YEARS, and while the small city I live in has DSL,the fact that I am on the "other side of the highway" apparently is the reason I can't get DSL. I have called at least 100 times; each time, I am told "it is coming." I can't afford to switch everything, as I have a home business and thousands of people/websites have my ATT email addresses, phone numbers, etc.
It is extremely frustrating to feel like you are living in the Dark AGes! If anyone has any ideas on what to do to get ATT to do something, PLEASE let me know!

Green Acres replied on August 20, 2008 18:52 to the problem "AT&T can not provide DSL service" in AT&T:

Well, it's nice to find a place with others not happy about their situation. I can't get AT&T or Windstream DSL at our house. So I may have to go HughesNET or WildBlue. Has anyone else gone this route? I'm so sick of dial-up I can't do internet banking as it always times out before the pages can load. Our neighbor has had DSL for more than 2 years.

commorancy replied on August 16, 2008 21:49 to the problem "AT&T can not provide DSL service" in AT&T:

Even though Comcast or Roadrunner might not be much of an alternative in terms of reputable cable providers (especially when it comes to keeping appointments and installations), you will find that Cable Internet service is much better than DSL overall. Skip fighting with the DSL and go Cable. Once you can get the cable service into your home (which can sometimes be a chore, so be warned), you'll thank yourself. Compared to Cable, DSL seems like an old slow modem.

Jennifer reported a problem in AT&T on August 14, 2008 12:13:

Limited cell tower service

I live very close to what AT&T as well as other providers call a dead area. I live very close to what AT&T as well as other providers call a dead area. AT&T contacted my father-in-law as well as my neighbor about leasing some of their land to install a cell tower as there is not one with approximately 20 miles. That was 5 years ago and neither has received any further contact regarding AT&T leasing the land. We continue to have limited and at times no service. This can be very dangerous for people who have accidents or even need to stay in touch with their children who are of the driving age. I live in Tuscaloosa County, Alabama.

A comment on the problem "No Service!" in Charter Communications:

I live in Coker, this is in Tuscaloosa County in Alabama. The only available service is either via satellite or nothing. – Jennifer, on August 14, 2008 11:52

ihateat&t replied on August 14, 2008 11:13 to the problem "AT&T can not provide DSL service" in AT&T:

I can't get AT&T to hook up my landline OR DSL service in our new home so I am going to call Comcast and Vonage first thing tomorrow morning. It's been 14-days that I've been waiting and due to a "backlog" they can't get any one out to fix our line. And when we were in our old home and had AT&T DSL, it often stopped working completely during peak times in the evening. I hate AT&T. And did you know that if you don't call to check in proactively every few months you could end up paying way more than you need to for your services? The customer service rep said you need to check in with them often to make sure you're getting good rates. What a scam.

CharterMatt replied on August 13, 2008 19:10 to the problem "No Service!" in Charter Communications:

Sometimes they technically can't due to technical or legal boundries. What state do you live in?

Ali replied on August 05, 2008 18:15 to the problem "AT&T can not provide DSL service" in AT&T:

My neighbor treid to get ATT to put in a line for his computer and they never did. I recently...for the past 6 months have been trying to get dsl in my home and they said they can not do it!! Are they kidding me? ATT...the company that has pretty much taken over the whole telecommunications of the world.... It must be a political / monopoly thing going on here. It just sounds fishy to me. Does anyone know anything about whas is going on with this issue? I live in Port St. Lucie, Florida.

Jennifer reported a problem in Charter Communications on July 23, 2008 12:32:

No Service!

No service. Request turned in approximately 2 years ago to local office for extension of service to include approximately 100 homes. (Services stops approximately 1.5 miles from my home). So please explain why it would not be beneficial for Charter to extend service this distance when there are approximately 100 homes (potentially Charter would make money, not lose any if only one service was requested by each home). I would love the opportunity to have cable TV as well as internet.

Any help with this matter would be greatly appreciated.

Jennifer started following the discussion "Welcome!" in Flurry.

Jennifer replied on July 23, 2008 12:02 to the problem "AT&T can not provide DSL service" in AT&T:

I have had this problem for 10 years with first Bellsouth and now AT&T. At least you may have the option of having cable for internet service. I work from home and cannot get either. AT&T (Bellsouth) has been telling me for the past 10 years that I may have access soon (say six months) (ha, their six months has turned into 10 years). Their excuse is that you must live within 1800 feet (line feet) from the CFO. I know people who live less than that and they cannot get DSL.

So if anyone from AT&T can give a reasonable time frame as to when DSL will ever be available I will be more than happy to listen but I am past frustrated!!!!

Jennifer started following the problem "AT&T can not provide DSL service" in AT&T.