Jennifer Cheung (CustomWare)'s dashboard

Jennifer Cheung (CustomWare) replied on December 01, 2009 06:50 to the question "How can I add labels dynamically based on {text-data} etc?" in CustomWare:

No problem!

Use {local-reporter} instead of {content-reporter} then :)

{local-reporter:data}
{text-filter:data:testlabel|required=true}
{local-reporter}

For my example I had to search through the space.

Cheers,

Jennifer Cheung (CustomWare) replied on December 01, 2009 03:30 to the question "How can I add labels dynamically based on {text-data} etc?" in CustomWare:

This works - tested this one:

{text-data:testlabel}blah{text-data}

{report-table}
{content-reporter:data|space=@self}
{text-filter:data:testlabel|required=true}
{content-reporter}

{report-column:injected=true|title=Title}{contentbylabel:label=%data:testlabel%}{report-column}
{report-table}

Jennifer Cheung (CustomWare) replied on December 01, 2009 02:00 to the question "How can I add labels dynamically based on {text-data} etc?" in CustomWare:

Ah oops I was referring to the Reporting plugin to use the data from Scaffolding in other macros!

OK I'm not sure if this is the "best" way to do it, but when I need to do this I wrap the macro I want to inject into (in your case, say {contentbylabel}) with Reporting macros so that the values from the Scaffolding fields can be injected in. It's not very elegant and I usually need to use the {style} macro as well to make it look better as I use the {report-table} macros that allow injection.

A very quick example, assuming your {text-data} macro is on the same page as the report:

{report-table}
{local-reporter:data}
{local-reporter}

{report-column:injected=true}{contentbylabel:label=%data:foo%}{report-column}
{report-table}

No guarantees if that code works, you may need to tweak the injected key chain :) but this is roughly how I do it.

Hope that gives you something to work on.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on November 29, 2009 22:17 to the question "How can I add labels dynamically based on {text-data} etc?" in CustomWare:

Hi Martin,

To use injection (which is the values using '%'), firstly the reporting macro used to wrap around your macro needs to have injection on, typically "injected=true". Secondly not all reporting macros allow injection - {report-info} doesn't, but {report-column} does, for example. What code exactly are you using?

I'm not sure if Scaffolding versions have anything to do with that, but upgrading to the latest version is usually a good idea anyway.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on November 25, 2009 05:22 to the question "News/Blog post from scaffolding template?" in CustomWare:

I don't believe Scaffolding markup works on blog posts - at least it isn't working in my instance!

You can request this as a new feature in a future release in our public JIRA - http://greenhouse.customware.net/jira....

Otherwise, I can think of two other options:

1. Put your Scaffolding template on a page and do an {include} in your blog post.
2. Put your Scaffolding template on a page, label the page appropriately and then use {content-by-label} macro or Reporting to pull the results in on another page instead of using the News section.

Hope something helps there.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on November 25, 2009 04:08 to the question "News/Blog post from scaffolding template?" in CustomWare:

Hi Jamie,

I'm not quite sure if I understand your problem exactly, but "generating" this blog post by some kind of automatic means doesn't sound possible to me out of the box. Is each blog post supposed to signify some sort of daily change to your Scaffolding data?

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on November 10, 2009 23:54 to the question "How to make the "Save" button of the scaffolding plugin more "prominent"?" in CustomWare:

Hi Alex,

Hm interesting that the first solution didn't work for IE6. Thanks for submitting another solution although it worries me slightly as there is some code modification! If I come up with anything else I'll post again.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on November 04, 2009 13:34 to the question "How to make the "Save" button of the scaffolding plugin more "prominent"?" in CustomWare:

Hi Alex,

There is by using the {style} macro on the page with Scaffolding on it to "upgrade" the Save button. The {style} macro comes part of the Advanced Formatting macros from Adaptavist. You could try something like this (and I haven't tested this so don't shoot me yet!):

{style}
input[value="Save"] {
border:1px solid black;
color:#000000;
font-family:verdana,geneva,arial,sans-serif;
font-size:18px;
padding:5px;
}
{style}

I know the style works, just not sure about the CSS selector. But I hope that helps anyhow. It should give you a nice big button.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on October 22, 2009 22:40 to the question "SF Case Update Listener stops working" in CustomWare:

Hi Greg,

1. Yes if there is a problem with one field mapping, the synchronisation is blocked completely for that issue. Just from the error message, looks like that field has a security issue? Do you have full access to it? We have also seen this error with a picklist field in Salesforce whose options depended on the choice of a picklist in another field - JIRA could not sync to the secondary field. Could that be your problem?

2. The status only syncs from JIRA to Salesforce due to JIRA not allowing programmatic jumps through the issue workflow (e.g. can't jump from "Open" to "closed" and skipping multiple steps in between), Which direction are you trying to sync?

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on October 20, 2009 22:31 to the question "SF Case Update Listener stops working" in CustomWare:

Hi Greg,

No those logs look incorrect, JIRA generates log entries all the time. Are your IT guys looking in the right place? Mine is in the bin directory but it could depend on your JIRA setup. You can check http://confluence.atlassian.com/pages... for more details but navigating to your JIRA administration screen -> System Info (at the bottom of the left nav) will show a parameter called "Location of atlassian-jira.log" which should tell you where the instance is writing to.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on October 20, 2009 01:54 to the question "SF Case Update Listener stops working" in CustomWare:

Hi Greg,

Do you have a SF Multiple Case field in your issue? This prevents any syncing of information from JIRA to Salesforce as a data integrity issue.

Otherwise it sounds like the update listener is failing for another reason - is there anything in the logs? Sometimes if there is an invalid result in one of the fields this will cause the sync to fail as well and it will appear in the logs. You can access your logs at {atlassian JIRA home}/bin - should be called "atlassian-jira.log".

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on October 18, 2009 23:09 to the problem "problem: crm-salesforce-jira-3.0.2.jar fails to install in Jira 4.0." in CustomWare:

Hi,

Please check http://getsatisfaction.com/customware... for a more thorough response to this question.

Cheers,
Jen

Jennifer Cheung (CustomWare) set one of Jennifer Cheung (CustomWare)'s replies as an official response to "Does this plugin work with JIRA 4.0?" in CustomWare

Jennifer Cheung (CustomWare) replied on October 18, 2009 23:08 to the question "Does this plugin work with JIRA 4.0?" in CustomWare:

Hi all,

We are working towards a December 1st release date for our JIRA 4.0 compliant version of the Salesforce JIRA connector - apologies for any confusion on our public website, we are fixing it up right now to make it more obvious that the plugin is not JIRA 4.0 compliant yet.

Please keep watching the plugin page at http://www.customware.net/repository/... for more updates and notifications on when the plugin is released.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on September 29, 2009 23:45 to the question "Compatibility problem between 'Page Approval Plugin' and 'New Code Macro Plugin'" in CustomWare:

Hi Grant

Sorry about the late response - certainly this looks like an issue with the page approval plugin not being able to recognise that curly braces within the code macro should be ignored.

I have raised this as a bug issue at http://developer.atlassian.com/jira/b.... If you are interested in knowing when this will be fixed, please keep an eye on the issue.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on September 22, 2009 07:56 to the problem "if i invoice the pageapproval macro through a user macro, i get problems with the pageapproval-report macro." in CustomWare:

Hi Saib,

The {pageapproval-report} macro searches through the wiki markup of pages looking for {pageapproval} in order to compile its report, so if the {pageapproval} macro is used within a user macro it will not be picked up by the report. Unfortunately this is a limitation of the {pageapproval-report}.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on August 30, 2009 05:00 to the problem "Page Approval Macro Problem" in CustomWare:

Hi Gene,

The reason for this error is due to some dynamic macros not working well with page approval - this error can be circumvented by adding another parameter, "allowmacros", to manually allow these macros to be used on the page with the page approval macro. {live-template} is one such macro, so you might have something like:

{page-approval:allowmacros=live-template}

This will stop the page approval macro from complaining again, however please note that it probably isn't very useful to have page approval on the same page as a live-template unless you wish to track changes outside of the template, as page approval cannot detect changes in a Scaffolding template.

For more info on that parameter, check http://www.customware.net/repository/....

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on August 27, 2009 04:43 to the question "List approved documents, get approval state in macro?" in CustomWare:

Hi Andreas,

You can generate a report of all the pages using the page-approval macro by using the {pageapproval-report} macro. This list contains a link to the page, the users who have approved it and the required users for that page. This should cover the first two questions you had.

It won't be possible, however, to specifically grab this kind of information on a particular page in a user macro. If you just need a list though, you could render {pageapproval-report} in a user macro - it depends on your requirements.

Check out http://www.customware.net/repository/... for more information on the pageapproval-report macro.

Cheers,
Jen

Jennifer Cheung (CustomWare) replied on May 29, 2009 01:42 to the question "How to configure the Jira login in Salesforce?" in CustomWare:

At the moment we can go part of the way - we can create a "salesforceuser" JIRA user, check the "Configured JIRA Login" box in the JIRA Salesforce.com configuration settings under Administration and then add that user's user name and password to the "Save to JIRA" and "Sync to JIRA" S-Control URLs. The process is documented at http://www.customware.net/repository/... towards the end of the page. This is the method we use for our public test drive.

The problem here is that any changes made to JIRA will be made by "salesforceuser" so you cannot tell who individually made the change, but you can tell it was from Salesforce.

Cheers,
Jen.

Jennifer Cheung (CustomWare) replied on May 29, 2009 01:36 to the question "Error message in Jira Salesforce.com Case Numer (in Red) is uneditable" in CustomWare:

Hi there Matt,

Can I ask which version of the plugin you are using? Is it the latest (version 3.0.1)?

The previous version had a known bug with the unclickable links with special characters, but I believe this has been fixed in version 3.0+.

Regarding the error, I will ask the guys here but it would be useful to know which version you are using first.

Cheers,
Jen