Jeremy Crouch's Profile

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Jeremy Crouch replied on June 20, 2008 19:20 to the problem "should of purchased a garmin" in Tom Tom:

Mapshare is a waste of time. I have made my own personal updates regarding many major missing streets in my city, but they have to be verified before they show up on my map. Mapshare only lets you make informational changes to streets, but you cannot add a street that exists in real life, but not on your tomtom. which is a shame considering the streets are several years old.

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Jeremy Crouch started following the problem "should of purchased a garmin" in Tom Tom.
Jeremy Crouch replied on June 20, 2008 19:14 to the problem "Tom Tom Customer service stinks!" in Tom Tom:

I just downloaded the most recent updates and maps for my brand new tomtom. Unfortunately they are at least 3 years behind on their maps. I apparently live in a forest according to their maps. Several major roads are not included on their "updated" maps, so their directions send me out of the way to get around town. Even my own personal updates have to be "verified" by tomtom before I can use them on my own map. Will a call to customer service do me any good, or am I stuck with a uselss (expensive) product?

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Jeremy Crouch started following the problem "Tom Tom Customer service stinks!" in Tom Tom.