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  • problem

    jerheff replied on June 26, 2008 02:43 to the problem "Great Concept... needs some refinement" in SmartyPig:

    jerheff
    Thanks for the reply.

    I'm very happy to hear the move into electronic gift certificates -- it really makes sense, but I can see how it would take some leverage to get it to happen with all the various retailers. I'm not sure how the 'bonus' dollars exactly work from your strategic partners, but maybe you could generate virtual credit card numbers tied to a retailer (like a lot of CC companies do already).

    I think the UPS question could be addressed separately in the meantime. Going through the 'wizard' of closing out the goal, it was clear the gift certificate was being mailed to my address on file, but not the method it was being mailed by. I may have just missed this information somewhere, but I can imagine a lot of people running into similar issues with not realizing the need to be home for the delivery-- especially in the younger demographic which is your audience.

    Jeremy Heffner
    Do you think this solves the problem? Mark it as solved
  • problem

    jerheff reported a problem in SmartyPig on June 25, 2008 23:51:

    jerheff
    Great Concept... needs some refinement
    So, I've had a great experience so far with Smartypig. The concept is good, the money flowing into the account is great, the interface is awesome.

    Now to the refinements....

    I finished a goal and went to cash out to buy a new iMac through Amazon.com gift certificates.

    1) Why can't I redeem these electronically? Not only would i prefer to not waste paper and postage, but once I've reached a goal, i'd like to buy my shiny new Mac right away.

    2) So I swallowed the idea i'd have to wait and couldn't wait to check the mail each day. Only to find that the gift certificate was sent via UPS which requires a signature. I work (like most people) so I can't sign for a package when I'm not home. Plus, there was no way for me to send it to another address ahead of time. I thought things were coming regular mail.

    So now, I rediverted the package to work, and I'm waiting yet another 2 days. Not how I was envisioning things going. *sigh*