jessi's dashboard

jessi replied on November 20, 2009 18:27 to the idea "Getting Things Done GTD" in reQall:

Thanks for the feedback, Koen! I have added it to our list.

jessi replied on November 20, 2009 16:06 to the problem "problem receiving text notices" in reQall:

Hi, there is nothing I can think of right off the top of my head without seeing your account. If you want to send a message to support@reqall.com with your account details and mention this post we can look into this for you!

jessi replied on November 20, 2009 15:58 to the idea "Palm Pre Application" in reQall:

Hi JP, this is a feature request and one that is being looked at.

jessi replied on November 20, 2009 15:43 to the question "Firefox Plugin won't stayed logged in." in reQall:

Thanks for following up, Kevin!

jessi replied on November 20, 2009 15:23 to the question "Does reQall support multiple lists?" in reQall:

Thanks Jae, I have added your vote!

jessi replied on November 20, 2009 15:05 to the question "Firefox Plugin won't stayed logged in." in reQall:

Hi Kevin, are you opening reQall before trying to use your add-on? Do you click on the "Hello Kevin, come on in" link? Can you tell me what version of Firefox you are using?

jessi replied on November 20, 2009 14:24 to the praise "Yay firefox add-on" in reQall:

Thanks for the feedback! The Firefox add-on is my favorite add on as well!

jessi replied on November 20, 2009 14:19 to the question "Why does Outlook refuse to open if I close it?" in reQall:

Hi Tim, I'm sorry about this issue. Can you send your reQallUser.db file to support@reqall.com?

It's stored at the following location(s):

For Windows Vista:
Please go to My computer --> (C:) your C: drive --> Users --> administrator (yours may be under something different) --> AppData --> Roaming --> reQall --> reQall for Outlook --> reQallUser.db

For Windows XP:
Please go to My Computer --> (C:) your C: drive --> Documents and Settings --> administrator (yours may be listed as your name or all users) --> Application Data --> reQall --> reQall for Outlook --> reQallUser Data Base File

Please note: This file only logs debugging information, it does not contain
any user data. But it helps our debugging immensely.

jessi replied on November 20, 2009 14:17 to the question "Constant Login Problems" in reQall:

Hi Evan, can you tell me what browser you are using? Are you selecting the "Remember me" option? Are you logging into multiple accounts from the same browser?

jessi replied on November 19, 2009 22:32 to the idea "Palm Pre App" in reQall:

This is on our list of user requested features. I have added your vote to our list, thanks!

jessi replied on November 19, 2009 21:28 to the problem "Outlook Sync Failure" in reQall:

Hi Ed, can you send your db logs to support@reqall.com so that we can look over this?

jessi replied on November 19, 2009 21:20 to the question "Will ReQall create a Mac OS X desktop widget?" in reQall:

Thanks for the vote, Laurie!

jessi replied on November 19, 2009 18:37 to the idea "Android app?" in reQall:

Yes, once we release something big I like to create a company update as well as go back through all of our 1,000's of threads and reply to all of them. In addition, we will release this in our reQall newsletter.

jessi replied on November 19, 2009 18:27 to the question "multiple email addresses" in reQall:

Thanks, +1

jessi replied on November 19, 2009 18:02 to the idea "More sorting options & priority field" in reQall:

Thanks for the vote, Phiran!

jessi replied on November 19, 2009 14:38 to the problem "google calendar integration" in reQall:

Hi Dan, can you disconnect and reconnect the Google calendar Integration. If that does not work can you send an email to support@reqall.com with your account details, a list of calendars that you have in your Google account and are any of the calendars read-only?

jessi replied on November 19, 2009 14:19 to the problem "Change to current location not working" in reQall:

Hi guys, we are aware of some apps that have found workarounds and some that in place of GPS are using cellular triangulation. Please see the following links:
http://forums.crackberry.com/f35/poyn...
Also this link mentions a workaround that will allow other apps to work, however I do not believe that this will work for all applications:
http://forums.crackberry.com/f61/gps-...

A comment on the problem "Location services on BlackBerry Tour 9630 always Scanning for Satellites" in reQall:

Hi Gil, I wanted to point out that as Deb said we are aware of some apps that have either been granted access or have hacked a way to use GPS. – jessi, on November 19, 2009 14:03

jessi replied on November 19, 2009 13:49 to the question "Reoccuring tasks not showing up in google calendar." in reQall:

Hi Christine, I have been able to replicate this issue and reported such to our technical team. I will let you know when they have a solution. Thanks, for the heads up!

jessi replied on November 18, 2009 22:53 to the idea "Remove the need to enter the word "note" when creating a new note." in reQall:

Hi Mike, thanks for this feedback. This is something that has already been suggested and something we are looking at doing differently. I have added your suggestions to the pot.