Jim Deakins's dashboard

Jim Deakins replied on November 03, 2009 19:15 to the problem "customerservice@annarbor.com does not exist" in AnnArbor.com:

Is it supposed to? I dont see the link for this email address anywhere.

Jim Deakins replied on September 28, 2009 13:27 to the question "I can't reset my password." in AnnArbor.com:

Matt,

For problems like these, please contact me directly. I can personally solve your problem much faster than working through a third party system.

jimdeakins@annarbor.com
734-623-2511

Jim Deakins replied on September 25, 2009 13:53 to the question "Why don't comment numbers match?" in AnnArbor.com:

That is a good question! I think you've found a bug in the system. I assume that the number on the front page is actually the total number of comments (including moderated comments), and the number on the article page is the number of actual comments. I'm going to open a ticket for this and look into the problem. Thanks for pointing it out!

Jim Deakins replied on September 11, 2009 15:16 to the question "Why is AA.COM slow today?" in AnnArbor.com:

I cant see any problems. I'll ask people around the office to take a look at it as well.

Jim Deakins replied on September 11, 2009 14:59 to the question "Why is AA.COM slow today?" in AnnArbor.com:

Everything seems to be fine. What pages are you seeing this on?

For future reference, please email anything like this directly to me: jimdeakins@annarbor.com

Jim Deakins replied on August 27, 2009 14:42 to the problem "Broken link from RSS feed" in AnnArbor.com:

The problem should be fixed now. The story was published for a few minutes, then unpublished. Your feed reader must have grabbed it in the few minutes it was published.

The article is up and active now.

Jim Deakins set one of Jim Deakins' replies as an official response to "Contact Us page image served from staging server" in AnnArbor.com

Jim Deakins replied on August 23, 2009 04:33 to the problem "Contact Us page image served from staging server" in AnnArbor.com:

Thanks for finding this! I must admit, this was my fault. I was updating the contacts list for the bloggers on the staging site first to make sure the layout went well. I didnt even realize that i had the staging file locations in there. Thanks for pointing this out; the problem has been resolved!

Jim Deakins replied on August 19, 2009 13:29 to the idea "Maps!" in AnnArbor.com:

Actually, Sorting by neighborhood (and other methods) is almost done. I'm looking over the feature today for approval. We plan on utilizing maps on the website, but we aren't quite sure where they would best fit yet. It will defiantly be considered in the future.

Jim Deakins replied on August 13, 2009 13:43 to the question "How can I opt out of 'home delivery'?" in AnnArbor.com:

You can call our circulation office at 734-926-4555, and they can help you out. Did you previously have a subscription of the Ann Arbor News? I'm curious as to how you got a free subscription :)

A comment on the question "Tagging" in AnnArbor.com:

Typo correction:

we CANT build this community without you :) – Jim Deakins, on August 12, 2009 13:23

Jim Deakins replied on August 12, 2009 13:22 to the question "Tagging" in AnnArbor.com:

hahaha. yes, that was a typo.

I cant help but giggle at those perfectly placed typos that transform the statement all together.

Jim Deakins replied on August 09, 2009 04:54 to the question "Auto Discovery for RSS Needed for Browsers" in AnnArbor.com:

I'll take a look at this monday morning. Thanks for the opinions, and keep em coming!

Jim Deakins replied on August 09, 2009 04:51 to the question "Create a Twitter Page for Breaking News" in AnnArbor.com:

It may be that its late, but i dont really understand. If you're asking for there to be an annarbor.com twitter account, there is: @annarborcom

If thats not that case, give me 12 hours, and i'll re-read this in the morning :)

Jim Deakins replied on August 09, 2009 00:35 to the question "About Us and Feedback" in AnnArbor.com:

Ruth:

The link bar at the top of the page is there for the news topics, so adding these links to that bar probably wont happen. However, there is space next to the link bar that is currently underutilized. I think this would be a great space for what you are asking. What do you think?

Jim Deakins replied on August 09, 2009 00:32 to the question "Tagging" in AnnArbor.com:

Ruth:

I agree, we dont have it under control, but we are working to do so. Ed and i will talk about the tagging situation on monday to see what can be done. I'll update here after we meet.

Again, thanks to everyone for expressing their concerns. We can build this community without you.

A comment on the question "Tagging" in AnnArbor.com:

Please read this in a comedic tone. :) – Jim Deakins, on August 08, 2009 13:52

Jim Deakins replied on August 08, 2009 02:39 to the question "About Us and Feedback" in AnnArbor.com:

The link you are looking for is "Staff & Bloggers" at the bottom. The link is in the "standard" place for a news website. The name is a bit misleading, and that is why we will be changing it very soon. Let me know if you have any other questions about it.

Jim Deakins replied on August 07, 2009 21:50 to the question "Tagging" in AnnArbor.com:

Ruth:

Tagging articles on annarbor.com and tagging pictures on facebook is a little different, but similar ideas. When you tag a facebook image, you are always tagging a person in the image. When tagging an article on annarbor.com, you are more adding a keyword that describes the article. This way people can quickly skim over tags, and click on a word that interests them. I do agree that we should have a tutorial, and we would love to teach people how to use the more tech aspects of the site. You are welcome to come down and meet us in our first floor space at annarbor.com, and i will personally answer any questions you have with the site. Just let us know when you are planning on stopping by so i can be sure to meet you down there.

Jim Deakins replied on August 06, 2009 00:31 to the question "Tagging" in AnnArbor.com:

I would like to remind everyone that we are only a week old. A lot of things are changing in accordance to what our users request. I would also like to remind everyone that the best way to create a community is through camaraderie. We're here to listen. Please take advantage of that.