jiuyu's dashboard

jiuyu replied on November 11, 2009 21:50 to the question "DROID Beta Version of QIK?" in Qik:

Hi Isnyder, please send your request to droidbeta@qik.com.

Thanks.

jiuyu started following the question "DROID Beta Version of QIK?" in Qik.

jiuyu replied on November 05, 2009 20:19 to the question "Qik support for HTC Hero on Sprint??" in Qik:

Hi, HTC hero is now supported! You can download it from Android Market! Happy Qikking!

jiuyu replied on October 21, 2009 22:12 to the question "Menus/buttons not displaying on HTC TP2" in Qik:

Hi may I know which version of Qik you are using? could you send the log file to winmo@qik.com?

Thanks.

jiuyu replied on October 06, 2009 19:25 to the problem "Topaz: After install i am sent to choose theme for WM" in Qik:

Hi Daniel, We are always working to support more phones for our software. If HTC Topaz is supported in the future, we will update the list of supported phones at http://qik.com/info/supported_phones.

Stay tuned!

jiuyu started following the question "I get a "Operation Failed" message on my Sony Ericsson Z750. Why????" in Qik.

jiuyu replied on October 02, 2009 21:44 to the problem "Why won't Qik's Touch UI show up on my Fuze?" in Qik:

Hi David, thank you for the detailed information. Could you please also send your username and Qik logs to winmo@qik.com (cc support@qik.com)? Your help is much appreciated.

jiuyu replied on October 02, 2009 21:10 to the problem "Topaz: After install i am sent to choose theme for WM" in Qik:

Hi Daniel, HTC Topaz is not supported at the moment. You might want to try Qik_ppc_4.21 but we can't guarantee that it will work. Please let us know whether you are able to use it.

jiuyu replied on October 02, 2009 20:54 to the idea "Share private stream via e-mail" in Qik:

Hi, may I know whether you are using Qik App from Cydia? When you tag the centre screen, you should be able to see the option "share by email" just besides "share video".

jiuyu replied on September 30, 2009 18:39 to the question "HTC Touch Pro Video Lagging/Blurry when Camera is moved" in Qik:

Hi Andre, thanks for the information, we will look into it and let you know once we have an update. By the way, have you tried the latest Qik version (4.21)? It might produce better quality.

jiuyu started following the question "On a t-mobile g1 and viedo is not streaming nor posting to facebook..." in Qik.

jiuyu replied on September 29, 2009 22:39 to the question "HTC Touch Pro Video Lagging/Blurry when Camera is moved" in Qik:

Hi Andre, thanks for the feedback. Could you give me your Qik username so I can look into it (you can also drop me an email at support@qik.com)? thanks.

jiuyu started following the question "Qik support for HTC Hero on Sprint??" in Qik.

jiuyu replied on September 29, 2009 22:32 to the problem "Why won't Qik's Touch UI show up on my Fuze?" in Qik:

Hi, thanks for the feedback. Could you try uninstalling Qik and downloading it again from d.qik.com?

jiuyu started following the question "Can Qik stream to alt media server?" in Qik.

jiuyu started following the question "G1 only gave out audio, no video... Help?" in Qik.

jiuyu started following the question "Menus/buttons not displaying on HTC TP2" in Qik.

jiuyu replied on September 23, 2009 17:23 to the question "Video issues from HTC TyTN. Is it supported? http://qik.com/cinta" in Qik:

Hi Cinta, could you send your username and logs (\Program Files\Qik\logs) to winmo@qik.com? We will look into it.

jiuyu replied on September 22, 2009 22:05 to the question "downloading Cydia -or- the Installer 4 Beta for iPhone (3GS)?" in Qik:

Hi Elizabeth, sorry for the miscommunication and thank you for your feedback. We will take note of this and improve our website to avoid any confusion in the future.

Thank you :)

jiuyu replied on September 22, 2009 21:19 to the question "downloading Cydia -or- the Installer 4 Beta for iPhone (3GS)?" in Qik:

Hi Elizabeth, sorry that we are unable to give any advice on how to get your phone to install third party applications. You might want to download Qik from Apple App Store if your phone is 3GS, and give it a try.