Jeff Robbins's dashboard

Jeff Robbins set one of Jeff Robbins' replies as an official response to "Missed 25% offer on recently purchased bundle" in Lullabot

Jeff Robbins replied on November 19, 2009 19:42 to the question "Missed 25% offer on recently purchased bundle" in Lullabot:

Hi Paul,

Please contact us here with your order information and we'll see what we can do for you.

As for CCK/Views, be sure to order that today or tomorrow because that discount code will expire.

Hope you enjoy the videos!

Jeff Robbins set one of Jeff Robbins' replies as an official response to "SimpleNews doesn't show images on the email?" in Lullabot

Jeff Robbins replied on November 14, 2009 15:03 to the problem "SimpleNews doesn't show images on the email?" in Lullabot:

Hello Rui,

This is the support community for Lullabot products, workshops, and videos.

You should post questions about SimpleNews in the SimpleNews issue queue. That's where the maintainer of the module will be able to find your question and, hopefully, help you out.

Good luck!

Jeff Robbins set one of Jeff Robbins' replies as an official response to "You must select a shipping option before continuing" in Lullabot

Jeff Robbins replied on October 30, 2009 19:24 to the problem "You must select a shipping option before continuing" in Lullabot:

I believe this was solved several months ago and we forgot to close this one out. I'm marking this as solved, but if anyone else is having this problem, please let us know.

Jeff Robbins set one of Jeff Robbins' replies as an official response to "want to order" in Lullabot

Jeff Robbins marked one of haleyelizabeth's replies in Lullabot as useful. haleyelizabeth replied to the problem "Was never able to download videos.".

Jeff Robbins set one of haleyelizabeth's replies as an official response to "Was never able to download videos." in Lullabot

Jeff Robbins replied on October 30, 2009 19:18 to the problem "How to pay by PayPal" in Lullabot:

Hi Paul,

We've been having some problems with the PayPal payment option in our store and we've turned it off temporarily while we try to get it working again. You can still pay with a credit card, or contact us and we can manually process the order using PayPal.

Sorry for the inconvenience. We're working to fix the problem.

-Jeff

Jeff Robbins replied on October 29, 2009 13:24 to the idea "How about a Drupal Ubercart Video" in Lullabot:

Yes! An Ubercart-based Drupal ecommerce video is definitely on our radar. We've been talking with Ryan Szrama (Ubercart lead) and trying to figure out the best timing. Right now there's a big push in the Ubercart community for a rewrite and we want to make sure that our video doesn't come out right before a big overhaul in the Ubercart interface and usability.

But we certainly agree that this would be a great video for us to do.

Thanks for the suggestion!

-Jeff

Jeff Robbins replied on October 09, 2009 20:45 to the question "Question about usernames and being registered" in Lullabot:

Our registration system allows for the purchaser to register people other than themselves for workshops. So the purchaser's username on store.lullabot.com is not tied to the usernames for the people attending the workshop.

We will create login accounts for the registrants in the next few days and send those out before the workshop begins. As long as you were registered with the correct email address, everything should go smoothly. And if you do have any problems on Monday, contact us and we'll get you sorted out.

Be not worried. We've dealt with this situation before. :-)

Jeff Robbins set one of Jeff Robbins' replies as an official response to "retroactive coupon" in Lullabot

Jeff Robbins replied on October 06, 2009 23:52 to the question "retroactive coupon" in Lullabot:

Hi Dan,

Contact us with your order number and we'll do what we can to help you out.

-Jeff

Jeff Robbins replied on October 05, 2009 15:36 to the praise "Excellent value." in Lullabot:

Hi Stephen,

Thanks for the praise! We should start marketing the videos as a caffeine alternative. Or perhaps "non-drowsy formula"!

-Jeff

Jeff Robbins replied on September 17, 2009 15:43 to the question "Download vs. DVD and cost" in Lullabot:

In addition to Using Drupal (which was written by most of the Lullabot team), we also consider Pro Drupal Development to be a Lullabot book. Lullabot co-founder Matt Westgate co-wrote the first edition of the book and John VanDyk has been a Lullabot employee.

Jeff Robbins replied on September 17, 2009 12:12 to the question "Download vs. DVD and cost" in Lullabot:

Hi Tom,

Ours store currently only allows DVD/download combination discounts at the time of purchase. However, if you would like to modify your order within 4 weeks of your original purchase, you can contact us and we'll do our best to accommodate you.

You might also want to take a quick look at the license policy. It differs slightly between the download videos and the DVDs and might help you decide which to buy based on how you want to use them.

Thanks for your interest!

-Jeff

Jeff Robbins set one of James Walker's replies as an official response to "New DVD: Drupal Development Phases" in Lullabot

Jeff Robbins replied on August 28, 2009 13:07 to the problem "want to order" in Lullabot:

We're still working on it, but if you'd prefer not to wait (and honestly, who wants to wait!?), you can call Haley at 1-877-585-5226 ext 0 and she'll be able to run your order manually for you.

Sorry for the inconvenience.

Jeff Robbins set one of James Walker's replies as an official response to "Error on store page while ordering themeing video bundle" in Lullabot