Julian Møller's dashboard

Selana, I have ATT as well and mine was working fine, then it just stopped last year. I Have been adding and deleting and just can not get it to work. What is odd is that my husband has no issue with it working and mine wont. I wonder if it is because I am a second phone on his account. Although I really don't see why that would make a difference. – Vretallin, on June 30, 2008 04:25

I'm on ATT as well, and everything was working fine, until I upgraded my phone. I can still tweet out, but nothing comes in. I went through the whole, "remove-add-verify" thing. I've sent "on" more times than I can count. And still, nothing. So sad!! I heart Twitter, I'm going through withdrawals!

That is true. And the fact that also a lot of other sites do this, is not an excuse.

But we are aware of this problem and implementing a lot of security/privacy measures across the board, this is one of the things we'll tackle in the near future.
We are currently working hard to launch the new site so this may take a while, but it's quite high on our schedule (also because a lot of people here are internauts like you and perfectly understand that passwords in plaintext are a big security issue). This said, i'd like to reassure you: we are working on it.

hi eridanus I'm in ireland using three ireland and its very frustrating and i think your comments are very very relevant since a lot of mobile tariffs in ireland don't include free texts and also charge very highly for international texts - would twitter ever consider having a relevant sms number for each country and not just +44 for half the world!!!! if the twitter team would do something about your comment-6. *** A lot of us would be a lot happier if Twitter could get the ON command to work from the Web. ***" that would be a big help - COME ON TWITTER - THERES A LOT OF US OUT THERE WHO WANT TO USE THE SERVICE BUT ITS NOT ALWAYS EASY OR FREE!!!!!! – brackagh, on May 26, 2008 12:30

See Crystal's interim reply in
http://getsatisfaction.com/twitter/to... for the most comprehensive and useful explanation I've discovered so far.

Crystal and Jack from Twitter are following that topic, so I'll post this there too.

As I currently understand it:

1. SMS updates are very easy to turn OFF, from wherever you like (Web, phone, ...).

2. Twitter automatically turns SMS updates OFF whenever one of their their SMS fails to trigger a prompt confirmation of delivery from your phone network, for any reason at all. Your mobile service provider may have a temporary problem, your phone's battery needs charging, your phone can't get a signal, it's busy reorganising its memory, or whatever.

3. When Twitter goes down, SMS updates will probably go OFF too - and may very occasionally (though more probably not) go back ON when Twitter returns.

4. The only way to turn SMS updates ON is to send a classical SMS from your phone to the relevant Twitter No. (the international No. +447624801423 in my case) - quite expensive for some people. I'm certainly not going to do THAT 30 times a month! Using a 3rd. party app. running on your phone isn't enough: Twitter wants a "genuine" SMS to confirm SMS is working for your phone.

This classical SMS needn't be an ON message: a normal 140-character update will tell Twitter that SMS is working on your phone and turn SMS updates ON (until the next hiccough turns it back OFF).

For what it's worth:
I sent ON (to +447624801423) yesterday, immediately received Twitter's SMS confirmation, and received all 9 expected SMS updates over the next few hours.
Today, however, I've received nothing (should have been 2 SMS so far) - result of last night's downtime? Or were SMS updates affected by this? :-

"Given an overflow of IM traffic, we're going to shut off IM services for the night while things recover. We'll keep you updated!"
[blog link: http://blog.twitter.com/2008/05/too-m...]

5. For some people even this classical SMS isn't enough: they have to delete & re-register their phone to persuade SMS updates to work again for a few hours. This is risky, because sometimes a deleted phone won't re-register.

6. *** A lot of us would be a lot happier if Twitter could get the ON command to work from the Web. ***

7. Twitter could wait longer (e.g. two successive non-confirmations of delivery) before automatically turning SMS updates OFF. (Might be cumbersome to implement, though: introducing an extra database of pending c-of-d's with a counter for each user).

8. I'd really like to recommend Twitter to my friends - but at present this SMS problem makes Twitter just too fiddly for non-geeks to be bothered with.

I had the same problem yesterday. Tried to verify my phone again today and this time it worked. So I'm guessing it might have been related to one of this week's outages. – mdy, on May 24, 2008 06:14

I deleted and re-saved my number. Despite sending the notification code, I didn't get re-registered. No updates/DMs for me... On Orange, Romania.

If you meant -- am I currently getting updates from their account, the answer is not right now because my sms also stopped working around 18 hours ago. LOL. – mdy, on May 23, 2008 16:25

Does their account works? – John, on May 23, 2008 09:07

If I may suggest -- it might be a good idea to try following a regularly updated twitter account, such as @bbcnews or another one of the newsbots. By following an account that I know is updated at least once an hour, I'm effectively testing on an hourly basis whether or not sms is working again (without having to do anything). – mdy, on May 22, 2008 16:26

AND again, the same is for me:

Poland, phone-carrier/operator: Play

For an experiment, I've started following myself, and have not recived any updates till now.

I've just sent an e-mail with this problem direct to them. When I recive anything, I'll paste it here.

if there's a problem at twitter.com in the application side, sending ON will not solve the problem.

i've done so many times lately since the internal server errors, and what did i learn from it ? i learned patience...

if sending ON or deleting then enrolling your phone only works for a short time, wait a few days. to be safe, try again after a week and see if the twitter developers have fixed the problem...

when i sent ON to twitter a few days ago, the phone notification stayed on this time, and until now it's still working. i suppose they've fixed the application problem. :-)

the service is free, who am i to demand more than what they can provide ?...

It's interesting that the problem was solved for so many people by simply sending a tweet. In my case, it was always by sending ON or by re-verifying my phone.

I had this problem too. O2, UK, pay as you go.

I deleted and started again with my phone last week -- worked for a couple of days but then sometime Saturday or Sunday it stopped.

Seems to go wrong at the weekend, which is annoying because that's when I'm away from the web and need SMS the most! (And can't get to web to do the delete & start over thing.)

I have deleted and re-added my mobile but it stops after a few hours - its annoying!

Mine also started to work after I sent an update via SMS. I suppose Twitter makes SMS notification hibernated when there is no update via SMS(this seems to be important! nothing happened when I updated via Web) for a certain period of time.

I solved it. Went into my twitter settings, deleted my mobile number, then re-entered mobile number and re-authenticated it with an SMS. Works fine now. Must have had something to do with the db outage I guess

I solved it. Went into my twitter settings, deleted my mobile number, then re-entered mobile number and re-authenticated it with an SMS. Works fine now. Must have had something to do with the db outage I guess

My sms's are still working, but now my GFs have stopped. her twitter account is sunwin.