John O'Day's dashboard

now i can't find the import option.
these people need a blog or something.

Yeah, I'd love to filter topics I've participated in by company.
The more I post, comment, vote and subscribe, the more unwieldy the dashboard becomes.

i like this idea a lot -- clearly there's something good we can be doing here, both with info about tag data, but i really like the idea of giving companies the ability to manage & bucket topics by tag as well. sort of an internal as well as an external tag representation. – Lane Becker, on July 06, 2008 16:29

Forgot to add: Some kind of report that provides metrics about the topic tags would be helpful too, as this gives added insight into what areas of a product or service constantly require attention.

Given the way tags are sometimes (mis)used in GSFN, some form of filtering may be needed to:
a. exclude tags that don't make sense and/or
b. include only tags created by designated users

'Designated users' can be company representatives, or anyone that a company rep has added as a contact, or a company-specified list of users.

Getting tag-related statistics in time-series format may also be helpful for companies that have very cyclical patterns.

great response. thank you. – John O'Day, on July 04, 2008 18:28

Yes. Get it unlocked. LOL

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You can file a claim at http://www.jetblue.com/help/contactus...
and follow up on that claim by calling Central Baggage Services from 6:00 a.m. until 9:00 p.m. seven days a week at 1-866-538-5438.

Hope this helps.
Morgan

I like the Roku box idea....but why can't it just run as software on my mac. – John O'Day, on July 04, 2008 07:28

The admiration is mutual, believe me! 8-) – mdy, on July 04, 2008 03:36

This forum is part of that of that feedback loop :) We don't give specifics about release dates but I can help with the other questions. Initial platforms supported will be Windows. Mac support is planned afterward, Linux is a possibility but based on demand. Filenames are displayed as you might expect and with a label placement algorithm. See a recent video of the interface here: http://www.ohgizmo.com/2008/04/10/bumptop-3d-desktop/ We will include visual customization options in a future release. Thanks for your interest! – Anand Agarawala, on July 04, 2008 02:03

+1, etc. – Eric Suesz, on July 03, 2008 22:18

mdy, you constantly amaze us here at The Satisfactory. Thank you very much for all these great metrics ideas. We will definitely be using your suggestions to shape the development of a number of tools and features in the works.

mdy ftw! – Scott Fleckenstein, on July 03, 2008 17:33

I'm glad those were helpful. 8-)

Here are a few more:

1. Can you show me a customer's profile that's restricted to that customer's GSFN activity just for my company or my product? By profile, I mean:

a. customer's activity duration
(time elapsed from the date of their first GSFN activity for my company/product and date of their last GSFN activity for my company/product) expressed in days, weeks, months, or years.

b. number of topics started, possibly broken down by topic type (question, idea, discussion, problem)

c. number of replies, number of comments

d. number of replies marked by others as being helpful, a good point, solving the problem, etc.

e. overall mood of the user's posts (total smiley faces, total frowny faces, etc.)

f. number of times they've used "Twitter-this" with one of my company's or product's topics

g. number of topics they're currently following

2. Can you show me the same customer profile but in time series format so I can see activity over time? For example:

a. number of topics started per week / month / quarter / year (so I can see if there are patterns of behavior)

b. number of replies, number of comments per week / month / quarter / year

and so on.

3. Can you show me the same customer profile, but this time aggregated by product (meaning instead of just looking at one customer, I'm now looking at all customers that have commented, replied, viewed, or otherwise acted on topics related to a particular product)?

4. If you are collecting location information on the users, I'd love to see summaries that show me where the users are coming from

5. What time of day and day of week are there the most activity from my users? Ideally, I'd like the customer support staff to be online at those times.

6. Can you show me most common search terms used? This will help me refine topic FAQs

7. Can you show me most frequently viewed topic pages? The least viewed topic pages So I know what people are interested in.

8. Assuming I'm allowed to define what 'active user' means, can you show me how many active users we have per day?

If the number of active users is consistently going up over time, I may need to assign more people to the forum. (An example of what I mean by 'active user' can be -- any GSFN user that has posted a comment, reply, twittered, overheard, starred, searched, viewed a topic, etc. in the last 7 days)

9. How many new users join the forum per day? By 'join' I mean, they had their first GSFN activity related to my product or company.

On the Mac, you can just drag the AIR application to the Trash. More info here: http://kb.adobe.com/selfservice/viewC...

By the way, AIR apps no longer get installed to ~/Applications on the Mac. That was how it worked in beta versions of AIR, but as of AIR 1.0, they are installed to /Applications like most other Mac applications are.

I just drag the Adobe AIR app onto AppZapper and zap it. Works flawlessly.

AppZapper is shareware, but you can try it out for a limited before having to purchase a license for $12.95. You can find it here: http://www.appzapper.com/

How about a timeline or planned release date?
What about some information about what 'ramping up' entails?

To be fair, you want people to be interested in what you're producing, and they have shown interest. Where's the feedback loop?

Do you expect to release in the next three months?
What platforms will definitely be supported?
How are file properties going to be displayed (filename?)
WIll themes, skins, icon packs be supported?

Is Bumptop related to this : http://www.freepatentsonline.com/y200...
Or this : http://tayasui.com/Grape.html

Don't get me wrong, I'm sure it involves a lot of work, and kudos to you all, but the silence is noticeable.

Be well.