Jodi's dashboard

I'm having trouble logging in to Napster suddenly. I have been a subscriber for 2 years or so now. When I try to login, it tells me that I cant and that if I have a problem it may be because of proxy settings. Nothing has changed on my computer and my husband is able to log in from his computer. Help!!! I can't get help from Napster without logging in. Anybody else having the same problem?