Johan Stolk's dashboard

Johan Stolk replied on March 07, 2009 23:25 to the problem "Win Scrobling" in Twones:

Hoi,

Dit klopt, de losse wintracker is weg want we zijn deze functionaliteit aan het verplaatsen naar de browser plugins, voor IE is dat klaar, voor Firefox volgt dit ASAP.
Dus dit gedrag 'klopt' voor nu even...
De Firefox gebruikers kunnen dus tijdelijk even een IE window open houden voor de local plays van winamp, wmp en itunes om deze tijd door te komen

Groetjes,

Johan

Johan Stolk replied on December 14, 2008 20:26 to the problem "missing artist gives weird behaviour" in Twones:

Hey,

It was a play from WinAmp :-)

You're welcome!

Johan Stolk replied on December 12, 2008 10:12 to the problem "pauze" in Twones:

Hi, our current policy is this: if a song plays for longer than 30 seconds we count it as a play so if you pause after 30 seconds and wait a few minutes and then un-pause and let it play for more than 30 seconds again, this would be detected as another play.

Johan Stolk replied on December 11, 2008 09:08 to the question "MediaMonkey and AudioScrobbler for Winamp. Should it work?" in Twones:

Hi Paulus,

Twones does support WinAmp, there is no support for MediaMonkey yet.. but you may want to vote for it using our feedback button.

Or go directly to: http://getsatisfaction.com/twones/top...

thanx!

Johan Stolk replied on December 11, 2008 08:54 to the problem "iTunes Window Keeps Popping to the Foreground of my Desktop as the Active Window" in Twones:

Ah, ok, another report which tells us that after restarting (the tracker, right ?) the problem is gone.
We'll look into this further, thanx again!

Johan Stolk replied on December 10, 2008 19:04 to the problem "no tracking, folks" in Twones:

Hi hjvanderklis,

We hope you can help us with more info to fix the problem,
we're here to help!

Are you using FireFox or IE ?

Is the Twones tracker running (visible Twones logo in the system tray) ?

What is your OS ? Vista/XP/other ?

You may contact me by email: johan at twones.com

Thanx!

Johan Stolk

Johan Stolk replied on December 10, 2008 19:01 to the problem "not scrobbling?" in Twones:

Hi Peter,

You say 'Add-ons installed (Windows media player, Firefox 3.0.4).'

Did you install the windows tracker ?
http://www.twones.com/pages/windows-t...

And the firefox add-on ?
http://www.twones.com/pages/firefox-a...

If so, and it is still not working please contact me by email: johan at twones.com
We have tested it on Vista without problems but there might be something
different on your system. We hope you can help us with more info to fix the problem,
we're here to help!

Thanx!

Johan Stolk

Johan Stolk replied on December 10, 2008 18:53 to the problem "iTunes Window Keeps Popping to the Foreground of my Desktop as the Active Window" in Twones:

Hi Robert,

I've discussed it with the team, it seems that you can log in before activation so the activation was not the problem.
Did you restart iTunes or your computer ? Or something else (browser restart/tracker restart?) that caused the problem to disappear ?

Thanx!

Johan Stolk replied on December 10, 2008 11:01 to the problem "small bug" in Twones:

Hi,

You're talking about the Windows Tracker, right ?
You are correct there is no check (yet) for determining if it is already running and there should be, thanx!

Johan Stolk replied on December 10, 2008 07:57 to the problem "iTunes Window Keeps Popping to the Foreground of my Desktop as the Active Window" in Twones:

Hi Robert,

Your suggestion about the feedback from the login screen is actually implemented in the Windows Tracker. The tracker would test on the server if the login/password is known but maybe it doesn't test whether it is activated... I'll discuss this with the team.

Happy tracking!

Johan Stolk

Johan Stolk replied on November 02, 2008 17:20 to the question "Stand-by issue" in Twones:

hmmm.... very strange indeed... in theory it should not affect the functionality...

let's keep the logs on for a while until something breaks again, then I can inspect the log files.
If it just keeps working you can always turn off logging later by removing the logfile entries from the registry.

Thanx anyway!

Johan Stolk replied on October 31, 2008 09:43 to the question "Stand-by issue" in Twones:

great, thanx!

Johan Stolk replied on October 30, 2008 12:13 to the question "Stand-by issue" in Twones:

Hi,

We need some more info to find out what's happening.
If you want to help us please copy the text below (under --------)
into a texteditor and save the file as twones.reg
If you then double-click the twones.reg file the info will be added to
the registry. If this has been done you can restart the local tracker
and the browser and the logfiles mentioned below will be created
in C:\ (if you want them somewhere else, just edit the .reg file)
After you experience a problem, please send me the log files
by email: johan at twones.com

Thanx!

-------------------------------------------------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Twones]
"LogTwonesWMPPlugin"="c:\\LogTwonesWMPPlugin.txt"
"LogTwonesWMPPluginLevel"=dword:00000010
"LogTwonesiTunes"="c:\\LogTwonesiTunes.txt"
"LogTwonesiTunesLevel"=dword:00000010
"LogTwonesIEPlugin"="c:\\LogTwonesIEPlugin.txt"
"LogTwonesIEPluginLevel"=dword:0000000a
"LogTwonesWinAmp"="c:\\LogTwonesWinAmp.txt"
"LogTwonesWinAmpLevel"=dword:0000000a
"track_ie"="on"
"track_wmp"="on"

Johan Stolk replied on October 09, 2008 13:59 to the question "Does Twones track Winamp?" in Twones:

I'm afraid not, picking up Windows Media Player plays requires the installation of a Windows Media Player plug-in (a .dll file)