John's dashboard

Thanks Peter,

Vipre is in it's own directory. Just to make sure, I removed the CounterSpy remnants to a portable drive but everything appears to be still working.

Defaults were all set for the logs.

Thanks again for your help. No reply necessary.

John

Peter,

Very interesting. As I said in my first post, Vipre said I was running software version 3.1.2712. I got that by opening Vipre and clicking on Help>About. I just copied the information from the resulting screen. Not sure where it came from but that's what was there. I'm VERY sure I didn't just make it up. There's a puzzle for you.

As to the number of files scanned, I have not changed any settings. I ran a quick scan immediately after installation, then the deep scan ran automatically at midnight. Maybe that's the reason for the smaller number of files in the deep scan. I'll check again after tonight's deep scan.

The CounterSpy folders are in C:\Program Files\Sunbelt Software\CounterSpy with sub folders Consumer, Definitions, and Install. CounterSpy is NOT in Add or Remove Programs so I'm guessing the files are just left over from my prior installation and can probably be safely deleted???

I ran a search for the logs and deleted only those last modified on earlier dates (one from 2008). None were in use. Logs last modified 3/26/2009 were not deleted. Does Vipre automatically delete logs at a certain point? Should it?

Thanks again for great products and excellent support!

John

Peterh,

After reinstallation, deep scan ran to completion (5 hrs 45 minutes)

I note some differences:

Prior to reinstallation, Software Ver. was 3.1.2712 and it is now 3.1.2710. Checked for updates and didn't find any??? (Vipre Ver. was the same at 3.2.2015.2.)

Prior to reinstallation the program scanned 156,000+ files. Latest scan was only 145,354. Is this a problem? What isn't being scanned with the new version?

In the SBAMSvcLog_3.csv there are more than 33133 lines. Example ERR 2248 292 3/26/2009 0:05 97250748042 ThreatEngine SBTE: Vipre: [292][03/26 00:05:27.337988]:[vcore] Error: cMemoryStream::Seek: underflow. Is this showing a problem that needs to be fixed? There are four logs...can any of them be safely deleted to save drive space. Should Vipre automatically delete some of those after a certain time limit or are they needed?

I still have 249 MB of CounterSpy files in the computer. 62 files in 6 folders. Is it safe to delete that? Shouldn't the installation/update of Vipre automatically delete those files?

All appears to be running well but I would appreciate your comments on these questions. Thank you.

John

Thanks, Peterh

I'll give it a try. Have to leave now for a few hours but will post the results. Thanks again.

John