John's Profile

Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to log-in and participate.

Recent activity

A comment on the problem "Bought the Book, can't get the software!" in O'Reilly Media:

Excellent!

I've been a customer for most of this century :-). This is the first problem I've had, and it was fixed in less that 10 minutes.

Thanks,
John – John, on September 28, 2009 18:53
John reported a problem in O'Reilly Media on September 28, 2009 18:36:

Bought the Book, can't get the software!
The link to the "PC Annoyances" software, "http://www.oreilly.com/catalog/pcannoy/annoyance_download.csp", is down.
The link is on your site, but gives "page not found" message.