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John Dugdale replied on November 24, 2009 08:10 to the question "Sidebar Help" in Yoono:
John Dugdale replied on November 19, 2009 11:43 to the question "Yonoo plugin for IE8 on VISTA and WINDOWS7 is crashing!" in Yoono:
John Dugdale replied on November 17, 2009 16:34 to the question "Yonoo plugin for IE8 on VISTA and WINDOWS7 is crashing!" in Yoono:
Hello, I'll need to look at your log files which you'll have to activate. I understand if this is a bit much for you with no guarantee of success.
In case you want to try it:
-activate your log files by copying the following lines into a file :
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Yoono\ini]
"log-level"="5"
[HKEY_CURRENT_USER\Software\AppDataLow\Yoono\ini]
"log-level"="5"
.. call the file log.reg. Then click twice on it to add a couple of things to your register.
Then run IE, get the error message, close IE and go to where the log files are.
on my computer it's :
C:\Users\John\AppData\LocalLow\Yoono
Change the John to whatever the appropriate value is for your computer.
Can you send me all these files zipped ? jdugdale <at> yoono.com.
Otherwise try just sending me the file log.ap.txt
Thanks for your help, I understand if this is all too much.</at>
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