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  • problem

    John Stiles replied on October 30, 2009 20:06 to the problem "Removing a lifetime subscription..." in Spreedly:

    John Stiles
    I'll look into it Nathaniel. Thanks for getting back to me. The difference is that we have several non-subscriber levels aswell. I get what your saying though.

    John
    Do you think this solves the problem? Mark it as solved
  • problem

    A comment on the problem "Removing a lifetime subscription..." in Spreedly:

    John Stiles
    Hi Nathaniel,

    We use feature levels and want to manage our free users in the same way as paying subscribers - so the benefit to using a lifetime free account via Spreedly is that users can drop down to the free account whenever they want whilst also being able to expand whenever they want.

    We could provide a time limited free account - but want to avoid that restriction if possible - we are much more interested with getting users on the system.

    I have read in other posts that if a user upgrades from a free lifetime subscription to a paid sub then they will be charged monthly as expected but will defer to the lifetime subscription (and feature level?) if they stop paying/auto-renewing.

    Can you confirm this is the case - if so then we'll be fine.

    John – John Stiles, on October 30, 2009 14:09
  • problem

    John Stiles reported a problem in Spreedly on October 29, 2009 00:02:

    John Stiles
    Removing a lifetime subscription...
    Our system allows users to degrade to a free account. We have this working - however if the user then upgrades to a paid account they still show as having a lifetime subscription (as per the free account).

    Is there anything we can do to get around this other than make the free account time limited?

    Ideally we'd ike to make an API call to update the field but this is not possible using the update subscriber method in your documentation.

    John
  • problem

    A comment on the problem "Creating new subscribers" in Spreedly:

    John Stiles
    Thanks Nathaniel. I get a successful response with curl so I guess I must have overlooked something. I'll take a new approach and see if that works. Thanks for the response. – John Stiles, on October 28, 2009 09:07
  • problem

    John Stiles reported a problem in Spreedly on October 28, 2009 00:29:

    John Stiles
    Creating new subscribers
    I am trying to programmatically add a subscriber. I am using PHP and the HTTP POST curl method which works for me when creatig a free account for users - however when adding a new subscriber I'm getting a 404 with the message 'There is no subscriber with a customer id of <my>'.

    I've checked the url, the xml that's being posted and have debugged to my hearts content - but can't see the answer.

    The url I'm usng is:

    https://<token>@spreedly.com/api/v4/<testaccountname>/subscribers.xml

    The xml I'm posting looks like this:

    <subscriber><customer-id><currentuser /></customer-id><screen-name><currentname>-<currentsurname /></currentname></screen-name></subscriber>

    Can you shed any light??

    John
    </testaccountname></token></my>