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  • problem

    Johnnie replied on October 13, 2009 15:10 to the problem "After XWIKI installation, each "save and close" results in exception." in Balsamiq:

    Johnnie
    I installed the change and it fixed my problem....thanks! Just a note....when I installed the XAR, it tried to install 7 documents, and stated that 1 document had an error (Mockups.AddMockupPanel).
  • problem

    Johnnie replied on October 09, 2009 23:01 to the problem "After XWIKI installation, each "save and close" results in exception." in Balsamiq:

    Johnnie
    I upgraded to the latest release of BM today, and still get the same issue....please help quickly.
  • problem

    Johnnie replied on October 09, 2009 22:43 to the problem "After XWIKI installation, each "save and close" results in exception." in Balsamiq:

    Johnnie
    I haven't seen nor heard anything...has this gotten lost? Any progress?
  • problem

    Johnnie reported a problem in Balsamiq on September 04, 2009 19:05:

    Johnnie
    After XWIKI installation, each "save and close" results in exception.
    After installing the latest release of Balsamiq on XWiki (v1.6.35), I get an exception each time I "save & close".

    Note: While running the import, one of the modules showed an error, the "Mockups.AddMockupPanel" had an error. Not sure how to tell what the error is.

    Here is the exception:
    -----------------------------------------------------

    A problem occured while trying to service your request. Please contact the support if this happens again.

    Detailed information:
    Error number 0 in 11: Uncaught exception
    Wrapped Exception: com.xpn.xwiki.doc.XWikiDocument.getSyntaxId()Ljava/lang/String;
    com.xpn.xwiki.XWikiException: Error number 0 in 11: Uncaught exception
    Wrapped Exception: com.xpn.xwiki.doc.XWikiDocument.getSyntaxId()Ljava/lang/String;
    at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:214)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
    at com.xpn.xwiki.web.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:117)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:324)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

    Wrapped Exception:

    java.lang.NoSuchMethodError: com.xpn.xwiki.doc.XWikiDocument.getSyntaxId()Ljava/lang/String;
    at com.balsamiq.xwiki.plugins.mockups.struts.MockupAction.updatePageContent(MockupAction.java:245)
    at com.balsamiq.xwiki.plugins.mockups.struts.MockupAction.render(MockupAction.java:220)
    at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:189)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
    at com.xpn.xwiki.web.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:117)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:324)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
  • problem

    Johnnie replied on March 20, 2009 23:11 to the problem "Mockup changes are not reflected in XWIKI page." in Balsamiq:

    Johnnie
    To answer your questions:
    - We do not use https to server our XWiki pages.
    - We are using an older release of Internet Explorer v6.0.2800, but I noticed that when using the latest release of firefox, I don't see the issue where when I edit I get the previous revision in the Mockup editor. However, even with firefox I still see the issue where I have to hit "refresh to see the updated WIKI page.
    - Shift+reload (F5) does not load the latest version of the mockups. The only way I have been able to consistently load the latest version of the mockups is to delete my temporary internet files.
    - I have Xwiki v1.3
    - Server is Jetty v6.1.6rc0
    - Internet Explorer v6.0.2800
    - Balsamiq Mockups v1.5.24

    Thanks for your help.
  • problem

    Johnnie reported a problem in Balsamiq on March 20, 2009 18:04:

    Johnnie
    Mockup changes are not reflected in XWIKI page.
    While using Balsamic with XWIKI, I've found that when I make changes, the changes are saved in the attachment (i.e. a new revision is created), but the XWIKI page does not display the updates ... it seems to show the previous revision of the mockups. If I hit refresh on the browser, the new imaje shows, but if I re-edit the mockup, I'm returned to an editor of the previous version of the mockup.

    This can really be an issue if I am attempting to make multiple updates to a mockup. Basically, you lose the previous changes that you made to the mockups because you are editing a previous revision of the mockups.

    I have confirmed that this is some sort of caching issue that I believe to be within the Balsamic code running in XWIKI. Basically, if I clear all offline content, then when I edit, I get the latest revision of the mockup. So, how can I get this to work without deleting all offline content?

    Any help would be appreciated.