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  • question
  • question

    Jon Bradley asked a question in Periscope on July 08, 2009 09:36:

    Jon Bradley
    Schedule not working...


    Guess you're working on updates at the moment but when I logged on this morning I've lost one of my teams in the schedule so I can't schedule work. Is that going to get sorted soon as I could do with adding some work! I can show them if I do the 'View by team' thing but then the layout seems all messed up and I can't add stuff.

    Cheers.
  • idea

    Jon Bradley shared an idea in Periscope on February 23, 2009 09:15:

    Jon Bradley
    iPhone version?
    Any chance of an iPhone version? I'm using Periscope quite a bit while I'm out and about anyway and while the normal pages look OK on the iPhone it might be nice to have either a mobile.periscope.co.uk sub-domain with different style sheets or even a proper app?
  • question

    Jon Bradley asked a question in Periscope on February 23, 2009 09:14:

    Jon Bradley
    Emails, holidays, tasks and pics
    Just wondering if there was an update on a couple of things I asked about a while ago...

    1. How to send an email from a normal email client which automatically gets sent to Periscope and how to assign it to a particular project.

    2. Scheduling holidays

    3. Tasks?

    4. Profile pic?

    Cheers,

    Jon
  • problem

    Jon Bradley reported a problem in Periscope on January 26, 2009 08:29:

    Jon Bradley
    Errors adding project
    When I add a project I sometimes get the following errors on the page after I hit submit...

    [Content edited due to privacy concern]

    It seems to be when I add a project that's a prospect or something without a deadline or budgeted hours.
  • question

    Jon Bradley asked a question in Periscope on January 26, 2009 08:02:

    Jon Bradley
    Timesheet additions
    Any chance of adding weekends to the timesheet?
  • idea

    Jon Bradley shared an idea in Periscope on January 23, 2009 14:33:

    Jon Bradley
    More search options
    It'd be nice to have an advanced search option so I could search for text within the overview of a project or within a message that's been sent.
  • question
  • question

    Jon Bradley replied on January 20, 2009 20:30 to the question "Some important questions" in Periscope:

    Jon Bradley
    Dave, thanks for your answers. That all sounds good - I'll look forward to getting more info on email integration etc. Checking the 'remember me' box does work (sorry - missed that!) and I think I'll stick with the preset job statuses for now.

    One request that would be great to get sorted now is resetting the job numbers. You mentioned on a previous conversation that you could set this to a number for me so that I can have a reasonably seamless link from my old system. If that's still cool, could you set the job number to 1200 so that when I next create a job it's 1200, 1201 etc.? Cheers!

    Think that will sort it for now and I'll wait to hear on developments on the other things (holidays/tasks etc.).

    Thanks again,

    Jon
  • question

    Jon Bradley asked a question in Periscope on January 14, 2009 09:31:

    Jon Bradley
    Some important questions
    I sent these questions last week - just wondering if anyone had a chance to think about some answers? We've decided we're going to sign up (once our free trial is over) so we're keen to get these queries sorted. Thanks!

    1. How does backing up work? Is there a regular backup of the server at your end and/or can we export data somehow to be as safe as possible?

    2. We're currently using a system I developed using Filemaker but want the online collaboration that Periscope provides. Is there a way of exporting stuff from Filemaker (CSV, XML or similar) in such a way that it can be exported into Periscope - contacts, codes etc.? Obviously depending on how I've set up the Filemaker database!

    3. The website mentions working with existing email and accounting software. We use Sage to handle our accounts and there is a 'Sage Code' on the contact page - is there some nice integration that we can utilise?

    4. Is there a file store limit? In other words, is it just for the odd Word doc or can we share Photoshop files and large print-ready PDFs on there?

    5. Another thing the website mentions is the ability to schedule holidays for users. How does this work?

    6. What is a task? I have a '0 unfinished tasks' message at the top of my page, what does that relate to?

    7. I've added an invoice line to a project and on the page where I input the info it already had VAT set at 15% but once I've submitted that the list in the invoice tab says there's no VAT. If I try and edit this and put 15 (or 15.00) in the VAT field and hit submit, it still says 0.00 for VAT. How do I fix that?

    8. The website mentions copying Periscope in on an email by including the project code in the subject - but what email address do I send it to?

    The following queries may be feature requests or they may already be possible!

    9. Is there a way to edit the time it keeps someone logged in for? I tend to keep the window open all day so I can add stuff to it whenever I want. I understand it's a security feature but it would be useful if I wasn't logged out so frequently.

    10. Is there a way to edit the options under job status? It would be great if within 'In Progress' we could break it up into 'On hold/At printers/With client' etc.

    11. Is there a way of adding stuff to the daily timesheet that isn't specifically related to a job so our accounts person can fill in, for example, 2 hours spent sending invoices?

    12. If we add a few invoice lines to a project then it looks like each of them need to be individually edited to mark them as 'sent' and then the project status also has to be changed. Is there a way of streamlining this?
  • question

    Jon Bradley replied on January 12, 2009 15:02 to the question "User manual?" in Periscope:

    Jon Bradley
    Any news on the above queries? I've just got one more...

    I've added an invoice line to a project and on the page where I input the info it already had VAT set at 15% but once I've submitted that the list in the invoice tab says there's no VAT. If I try and edit this and put 15 (or 15.00) in the VAT field and hit submit, it still says 0.00 for VAT.

    Any ideas how to fix that?
  • question

    Jon Bradley replied on January 09, 2009 09:46 to the question "User manual?" in Periscope:

    Jon Bradley
    Oh, one more question - the website mentions copying Periscope in on an email by including the project code in the subject - but what email address do I send it to?
  • question

    Jon Bradley replied on January 08, 2009 13:54 to the question "User manual?" in Periscope:

    Jon Bradley
    Thanks for the quick reply, here goes...!

    1. How does backing up work? Is there a regular backup of the server at your end and/or can we export data somehow to be as safe as possible?

    2. We're currently using a system I developed using Filemaker but want the online collaboration that Periscope provides. Is there a way of exporting stuff from Filemaker (CSV, XML or similar) in such a way that it can be exported into Periscope - contacts, codes etc.? Obviously depending on how I've set up the Filemaker database!

    3. The website mentions working with existing email and accounting software. We use Sage to handle our accounts and there is a 'Sage Code' on the contact page - is there some nice integration that we can utilise?

    4. Is there a file store limit? In other words, is it just for the odd Word doc or can we share Photoshop files and large print-ready PDFs on there?

    5. Another thing the website mentions is the ability to schedule holidays for users. How does this work?

    6. What is a task? I have a '0 unfinished tasks' message at the top of my page, what does that relate to?

    The following queries may be feature requests or they may already be possible!

    7. Is there a way to edit the time it keeps someone logged in for? I tend to keep the window open all day so I can add stuff to it whenever I want. I understand it's a security feature but it would be useful if I wasn't logged out so frequently.

    8. Is there a way to edit the options under job status? It would be great if within 'In Progress' we could break it up into 'On hold/At printers/With client' etc.

    9. I'm a bit obsessive compulsive and so like things tidy (like most designers!) - is there a way of adding stuff to the daily timesheet that isn't specifically related to a job so I can know the timesheet is complete for each day? For me as a designer/manager I spend some time generally doing research, tidying up little jobs, going to the bank etc. and could spend an hour on stuff which isn't related to a specific project but is important for the business. It would be good to have a 'misc.' or 'admin' option that can be assigned a few hours in the week. Also, someone works for us part time, is there a way of recognising that so she's not always reminded to fill in the time sheet when she actually has for the hours she's contracted to work?

    Sorry that's quite a lot. We're really liking the system but we're only a small company and while £75 a month is cheap compared to some other solutions, it's still a chunk of money so we're keen to think about these things before signing up proper.

    Thanks again,

    Jon
  • question

    Jon Bradley asked a question in Periscope on January 08, 2009 09:20:

    Jon Bradley
    User manual?
    I'm still playing with the trial - loving it so far. I've got a bunch of questions which I'm happy to ask on this support panel but I wondered if there was a user manual anywhere as a lot of the questions I have may be answered there. A lot are things that are mentioned on the main download site (tour) but I can't work out how to do.

    Cheers,

    Jon
  • question

    Jon Bradley replied on January 07, 2009 17:03 to the question "Project number query" in Periscope:

    Jon Bradley
    Thanks for that. We'll see how the trial works out and then if it's all looking good, I'll get in touch and ask you to reset the count. It'll only need to be done once!

    Cheers,

    Jon
  • question

    Jon Bradley asked a question in Periscope on January 07, 2009 15:22:

    Jon Bradley
    Project number query
    Just playing with the free trial. One important question - is it possible to set the project number so it starts at a specified number rather than 1? I'm hoping to switch from another package and it would be good to keep the job numbers in line.

    Two less important questions - how do I delete a project and how do I change my profile picture? Are these features available in the full version?