Jonas Van Schoote's dashboard

Jonas Van Schoote replied on September 28, 2009 09:51 to the question "Unable to reset password. Error: 'That key is not valid any more'" in My Name is E:

Hi gwendolen

We found a small bug and fixed it. The password reset functionality should be working properly now, but you should go through the whole recovery process again to make sure.

Regards

Jonas

Jonas Van Schoote replied on July 17, 2009 09:53 to the problem "accepting a request doesn't work" in My Name is E:

Hi Harry

Thanks for the reply. We are making adjustments to this section to provide better feedback. Sorry for the inconvenience. I'll post a message here when we update this part.

Regards,

Jonas

jonasvanschoote replied on July 13, 2009 08:52 to the problem "accepting a request doesn't work" in My Name is E:

Hi Harry

I've tried to recreate the problem, but can't find anything wrong right now. Can you tell us which error message appears when you try to accept the request? Also, have you followed a link from the Trail or from an email to the accepting page?

Greetings,

Jonas

jonasvanschoote replied on June 11, 2009 08:17 to the problem "Can't switch on services" in My Name is E:

We've been looking into this problem, but were unable to recreate it. Are you still experiencing this issue? If so, could you give us a more detailed description of the steps you took?

Regards,

Jonas

jonasvanschoote replied on June 11, 2009 08:12 to the problem "Print_r() on top of the 'selected contact' page." in My Name is E:

Jan,

Bedankt voor het melden. Dit is nu opgelost.

Jonas

jonasvanschoote replied on May 06, 2009 14:50 to the problem "Cards ontoegankelijk" in My Name is E:

Dag Sanneke,

Als je dit nogmaals tegenkomt, kan je dan de broncode eens posten? Daarmee kunnen we zien wat er precies misgaat.

Vriendelijke Groeten,

Jonas

jonasvanschoote replied on April 17, 2009 17:08 to the problem "Custom Tumblr address problem" in My Name is E:

Hi Martijn,

Tomorrow we'll push an update of the network plugins which should fix this issue. I'll post a message when it's done.

Regards

Jonas

jonasvanschoote replied on April 17, 2009 17:06 to the problem "Doesn't accept facebook account" in My Name is E:

Hi Bram,

Tomorrow we'll push an update of the network plugins which should fix the issues with Facebook and Linkedin. I'll post a message when it's done.

Regards

Jonas

jonasvanschoote replied on April 17, 2009 17:04 to the problem "Can't add a Delicious service entry for account name with . in it." in My Name is E:

Hi Lee,

Tomorrow we'll push an update of the network plugins which should fix this issue. I'll post a message when it's done.

Regards

Jonas

jonasvanschoote replied on April 17, 2009 17:03 to the question "Blogger integration" in My Name is E:

Hi Ruud,

Tomorrow we'll push an update of the network plugins which should fix this issue. I'll post a message when it's done.

Regards

Jonas

jonasvanschoote replied on April 17, 2009 17:01 to the problem "last.fm add-on fail" in My Name is E:

Hi Rhys,

The reason for that is that we are applying the current username rules of Last.fm, which state that a username cannot start with a number. Apparently they weren't always that strict. We're testing an update for several network plugins right now which should fix this issue. This update should come online tomorrow. I'll post a message when it's done.

Regards,

Jonas

jonasvanschoote replied on April 17, 2009 16:58 to the question "Twitter Username to Short" in My Name is E:

Hi Oliver,

We've had a number of similar problems with several networks. This is because right now we are using the rules for usernames they apply right now. For Twitter this means a minimum length of 3 characters. We will change this shortly, there's an update of all networks being tested as we speak. This update should come online tomorrow. I'll post a message when it's done.

Regards,

Jonas

jonasvanschoote replied on April 17, 2009 16:53 to the problem "email adres not allowed" in My Name is E:

Hi

It should be fixed now. Let us know if you still can't fill this in.

Regards

Jonas

jonasvanschoote started following the problem "last.fm add-on fail" in My Name is E.

jonasvanschoote replied on October 06, 2008 10:12 to the question "Multiple soocial service on profiles page" in My Name is E:

Hi jnraptor,

That is certainly not normal. I've removed one of them. Can you explain what you did right before they showed up? Did you add your Soocial account twice? Were you logged in on 2 different machines?
With this information we should be able to reproduce this error and make surer this can't happen again.

Regards,

Jonas

jonasvanschoote replied on October 06, 2008 10:11 to the question "Profile Saving Issue" in My Name is E:

Hi there,

Sorry for the late response, we've repaired this small glitch in the form, but I forgot to post it here. You should be able to fill in everything normally now.

Regards,

Jonas