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Jonathan Towers replied on September 03, 2009 04:51 to the problem "Slow streaming video" in Cable One:

Hello JC King,

I am sorry to hear about the issues you are seeing. Since this appears to be specific to your account, can I ask for you to send an email to support@cableone.net or call us at 1-877-692-2253? If sending an email, please include your Cable One username so we can review your current High Speed Internet settings. Thanks!

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Jonathan Towers replied on July 16, 2009 21:15 to the discussion "Welcome!" in Cable One:

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Jonathan Towers replied on July 16, 2009 21:07 to the discussion "Welcome!" in Cable One:

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Jonathan Towers replied on July 16, 2009 19:40 to the problem "White Label Customers forgotten with new release" in Get Satisfaction:

I am fixing it now. Not an issue as the site is not live. I just want to make sure this does not happen again in the future. Is there a way to do development before release? I can't really see if your modifications will impact the site. Thanks!

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Jonathan Towers reported a problem in Get Satisfaction on July 16, 2009 18:25:

White Label Customers forgotten with new release
I believe you forgot your white label customers with the release of the new version. Due to the changes, the CSS was modified which destroyed the look of our site. If we had gone live with customers, it would come across that we are unprofessional. I believe you all need a way to have white label customers be able to modify the site in a developer environment first and then release when ready. This is especially true as the site does not reflect GetSatisfaction, but the company.
Jonathan Towers replied on June 18, 2009 22:59 to the problem "Fast pass Login has CSS issues" in Get Satisfaction:

It appears the login now opens in a new window. Excellent work! Once final question, can we resize the pop-up window? Thanks!

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Jonathan Towers replied on June 11, 2009 05:09 to the problem "Fast pass Login has CSS issues" in Get Satisfaction:

Any updates on pushing out the sign-in changes? I noticed today that is still does not open in a new window. Sorry, just waiting on this change to release to customers. Thanks!

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Jonathan Towers replied on May 31, 2009 20:58 to the problem "Recommend box off screen" in Get Satisfaction:

I modified the entire look and feel of our website. This corrected the issue. You are welcome to close the ticket. Thanks!

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Jonathan Towers started following the discussion "Welcome!" in Cable One.
Jonathan Towers replied on May 29, 2009 16:11 to the problem "Fast pass Login has CSS issues" in Get Satisfaction:

Thank you for the response. I look forward to seeing the repairs.

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Jonathan Towers reported a problem in Get Satisfaction on May 29, 2009 01:13:

Fast pass Login has CSS issues
We are working on getting Fastpass to work properly. A couple of items. In IE 7, the CSS is broken on the pop-up login page. I am told IE 8 looks fine though. Second item is that it bounces me to our login page, the customer logins in and it returns to the post your topic page just fine. However, the title remains but everything else is blank and requires all data to be entered again. I am afraid I cannot release the site to customers until that bug gets repaired as it looks unprofessional. Do we see a future fix? Thanks!
Jonathan Towers posted a topic that has since been removed from Cable One. see the change log
Jonathan Towers replied on May 27, 2009 01:46 to the problem "Recommend box off screen" in Get Satisfaction:

Sorry, that should have said works fine in Firefox

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Jonathan Towers replied on May 27, 2009 01:46 to the problem "Recommend box off screen" in Get Satisfaction:

I am sure it is my customized CSS as it pulls fine in IE. Any updates?

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Jonathan Towers replied on May 19, 2009 00:54 to the problem "Recommend box off screen" in Get Satisfaction:

Have you recieved any updates on this topic? They are planning a June 1st release of the site. Thanks!

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Jonathan Towers replied on May 11, 2009 19:00 to the problem "Recommend box off screen" in Get Satisfaction:

Version 7.0.5730.11

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Jonathan Towers replied on May 11, 2009 17:29 to the problem "Recommend box off screen" in Get Satisfaction:

The screen shot was a little difficult to do. It may be my custom CSS code I added to the site as well, but I am unable to locate anything. Thanks!

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Jonathan Towers reported a problem in Get Satisfaction on May 10, 2009 02:13:

Recommend box off screen
In IE, when I click the rate it box under each of the products, it opens the recommend box off screen on the far right. In firefox, it works fine. Can you assist? Thanks!
Jonathan Towers asked a question in Get Satisfaction on May 10, 2009 00:05:

Google Site Search
I currently use Google Site Search in my web site. How do I have the results also display form topics specific to my companies forum? I was only able to get results for all companies in Get Satisfaction. As a side note, I use the hidden URL so it looks like my companie owns the site. Thanks!
Jonathan Towers posted a topic that has since been removed from Cable One. see the change log

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