joshdamon's dashboard

joshdamon reported a problem in Tumblr on October 18, 2009 09:53:

None of my feeds are updating

None of my feeds have updated for more than 2 weeks. I have a Flickr, Delicious, & Twitter feeds set up, all accounts have regular activity, but none of that activity displays on Tumblr any more. Help.

http://joshdamon.tumblr.com/

joshdamon replied to "Check-in keeps failing", but it was removed. see the change log

joshdamon replied on September 04, 2009 20:17 to the problem "Check-in keeps failing" in foursquare:

How abt an update. So I know when to try again. This is frustrating.

joshdamon replied on February 22, 2009 17:28 to the question "What is an "invalid rednition id"?" in Upcoming:

I just got the same silly message, too. Good thing GetSatisfaction is here, because I had no idea what it meant.

joshdamon started following the question "What is an "invalid rednition id"?" in Upcoming.

joshdamon replied on November 25, 2008 20:04 to the idea "OAuth" in Mr. Tweet:

I'm in SF too - a user experience designer at HotStudio.com. I'd love to meet up when your in town to hear about how you implemented MT.

A comment on the idea "OAuth" in Mr. Tweet:

Bummer. And I just learned that Twitter doesn't actually support OAuth yet, that was news to me.

If it's any consolation, finding out you guys are on GetSatisfaction is a trust booster!

Where are you guys located? – joshdamon, on November 25, 2008 19:34

joshdamon shared an idea in Mr. Tweet on November 25, 2008 16:22:

OAuth

Doesn't Twitter support OAuth? I'm always reluctant to enter Service Provider account info into 3rd party sites -- if Mr Tweet used OAuth to handle Following, I'd use the Mr. Tweet GUI to follow new people. Since it doesn't I'll probably do it manually on the Twitter site. (And Mr. Tweet misses out on some data as a result.)

joshdamon replied on June 06, 2008 20:33 to the problem "The "10 Free Songs" Beatport promises for completing a customer survey is really just a 2 year old promotional tracks" in Beatport:

Thanks for this, Laura! Great customer support.

joshdamon replied on June 04, 2008 23:41 to the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

Hi Laura --

Thanks for replying so quickly, and with such a customer-friendly perspective. I'll email my current account along with the old one (which can probably just be deleted...?)

A comment on the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

Makes sense. But it also seems like a good opportunity to provide users with some information in the form of an auto-reply; some sort of guidance, since in the absence of clear support guidance some people are likely to send Hail Marys to support@. (Or maybe it already does that already?) – joshdamon, on June 04, 2008 23:40

A comment on the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

Why doesn't support@ work any more? – joshdamon, on June 04, 2008 23:28

joshdamon replied on June 04, 2008 22:50 to the problem "Beatport doesn't allow you to acccess it's Contact page or Customer Support page without loggin in first." in Beatport:

Hi Laura --

It's nice to see there's some Beatport representation on this site. I also had problems with my Beatport account, went through rounds of emailing resetpassword@, with most of my emails going unanswered and without the problem ever being resolved. I ended up creating a new account with a different email address. It was horrible customer experience, but I was still willing to shop.

After my experience with the customer survey today though, I'll be trying some of the other services listed in this thread.

http://getsatisfaction.com/beatport/t...

joshdamon reported a problem in Beatport on June 04, 2008 22:33:

The "10 Free Songs" Beatport promises for completing a customer survey is really just a 2 year old promotional tracks

Look Beatport -- when you're asking people to provide you with data to help run your business, and in exchange you promise "10 Free Songs", you end up:

1) Looking really lame because instead of giving away credits you're giving away a 2 year old set of promotional material
2) Looking dishonest because another way to describe the above scenario is "bait and switch" -- it's a lot like lying
3) Pissing me off enough to write about the experience on GetSatisfaction

joshdamon replied on May 21, 2008 00:46 to the question "May 20: Twitter Downtime" in Twitter:

Seems to be down again. 2nd time today.

I'd hate to see the downtime issue cited in the future as a reason for Twitters ultimate failure, and the reason some other similar but stabler service's usurpation.

joshdamon replied on March 07, 2008 18:01 to the problem "Still waiting for response on questions about exchanging items" in Design by Humans:

Thanks again Tom! Got my return info from DBH yesterday. Best of luck!

joshdamon replied on March 06, 2008 21:59 to the problem "Still waiting for response on questions about exchanging items" in Design by Humans:

Just got an email from DBH's new customer care rep with all the info I need for the return. I also got an email earlier from Jed, who said they plan to launch FAQ pages. Sounds like they're on their way to getting their custom care ducks in a row

joshdamon replied on March 05, 2008 20:28 to the problem "Still waiting for response on questions about exchanging items" in Design by Humans:

Wow, GetSatisfaction rocks. I'm having the same problem -- sent emails to Support@, Returns@ and even Jason@ from the Contact Us page, but not a peep back. I'm glad to see DBH has been getting back to people, though.

I love their stuff enough to be a patient, with my fingers crossed that they work through whatever kinks they're having.

joshdamon started following the problem "Still waiting for response on questions about exchanging items" in Design by Humans.