JRX's dashboard

I have owned BMWs for 18 years. I used to be impressed with the technology and the ride, but not lately. I currently own an E39 and E60. While the older one is falling apart with all its cheap plastic parts, the new one is having computer problems. The quality has noticeably declined in 18 years.

The list is very long of problems, but I will abbreviate: constant electrical malfunctions, climate control shut off (yes, both cars and on hot days!!) , cheap plastic parts breaking (and cost big $$ to replace), very poor entertainment system (E60 = low quality sound and functionality, E39 = missing digits, unreadable), $1500 brake jobs, $150 oil changes, E60 rattles and noises (the car is 1 year old for gosh sake), E39 Service light comes on every month for petty reasons, cheap plastic headlight covers degrade quickly, E60 seat belt chime keeps going sometimes even when seat belt is on (shut off engine, restart) -- okay, I'll stop there for now.

It seems BMW successfully rides this wave of belief that consumers have, that BMW is a quality car. It *used* to be a quality car. Now, it's a production car similar in quality to a Chevy Malibu, just much more expensive. The "ultimate driving machine" has evolved to be the "ultimate disappointment". The Asian cars my friends own are significantly better quality and cost less. Did I really pay so much extra just for that black, white & blue badge?

Stop buying from Adobe, which only encourages their terrible customer service. I spent a lot of money on a program. My computer died and I bought another. I need to install on the new machine. I am the rightful owner of the software and have the original disks and box. I call their "activation" line, which I am supposing is in India. They don't understand me. I go 'round and 'round about getting this thing activated with no progress. Each call results in a different solution, none of which works. On one call, I was referred to a 3rd party "license management" company which, I was told, would help me activate the license on my new computer. They are unable to help, and they have no idea why I was referred. I have run out of people to contact. After 21 years of using Adobe, I despise them now.

Since I am an owner of a business, I specifically have refused to sign off on Adobe purchases in the past couple months, insisting my staff look for other solutions. Adobe is now part of the Axis of Evil companies, which includes all those who steal your money and don't support their product properly. If I suffer any more losses from this kind of unethical behavior, I will sue Adobe, which I feel is appropriate since the product costs are so high. We have an office in California, so this shouldn't be difficult to do.

If you are a victim as well, please post here so I can bring it to the attention of my attorney.
Thanks.