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  • idea

    Jules shared an idea in Participatory Culture Foundation (Miro) on February 19, 2009 19:04:

    Jules
    Bugzilla stinks. Why not just use this forum?
    So I've noticed several places in this forum where end-users have reported problems, and the response from Miro is simply, "Please file a bug in our bugzilla system." I think this makes sense for Miro developers, and people hoping to become Miro developers.

    But when ordinary end-users have already taken the time to write up a detailed bug report in this forum, it's kind of silly to ask them to create an account in Bugzilla and do it all over again over there. I imagine most of them will not bother to take the time. I didn't. Maybe I will later. But my past experiences with Bugzilla amounted to spending a lot of time fiddling with a clunky interface, so I'm not exactly excited about doing it again.

    If the only way to get real support is to start with Bugzilla, maybe you could post something to that effect on this forum, so people would know not to waste their time posting problems here.
  • question

    Jules asked a question in Participatory Culture Foundation (Miro) on February 15, 2009 00:06:

    Jules
    Miro_Downloader.exe crashes
    Everything was working fine with Miro 2.0 on Vista for a few days, but now on startup it crashes with a popup window that reads:
    "Microsoft Visual C++ Runtime Library
    Runtime error:
    Program {path}\Miro_Downloader.exe

    This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information."

    Then the Miro window locks up, and when I close the window I get the
    Miro.exe has stopped working" and here is the available info from that:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Miro.exe
    Application Version: 0.0.0.0
    Application Timestamp: 45950393
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000005
    Exception Offset: 00047dd2
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: a34a
    Additional Information 2: c9c5f4fd744690d388ab9d5b3eb051a7
    Additional Information 3: bf4a
    Additional Information 4: f1ea91ae32511d63575c3b59717fed46

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linki...

    One thing that might have affected it is a recent Windows update might have changed something. Another possibility is something wrong with the file I'm downloading. The only file queued for download right now is from LegalTorrents, a movie called Big Buck Bunny 720P
    http://beta.legaltorrents.com/torrent...