Justin Gibbs's dashboard

Justin Gibbs replied on February 11, 2009 00:03 to the problem "NurbsPatchSurface BUSTED in Build 1005: 1/25/2009" in Vivaty:

We've identified the culprit and are working to resolve it. Sorry for the inconvenience, please be patient.

Justin Gibbs replied on February 10, 2009 17:17 to the question "error in preview" in Vivaty:

Are you using the latest Vivaty player, available at:
http://vivaty.com/downloads/player/

It might also help to test a sample file from:
http://www.web3d.org/community/models/

Justin Gibbs replied on February 04, 2009 18:11 to the problem "I can't see my own or other peoples chat text. Using firefox." in Vivaty:

When you say "white" do you mean the browser window or in the Vivaty player window? First make sure that your system meets our requirements. Beyond that you may want to restart your browser.

If that doesn't help try clearing your browser cache.

Firefox

1. From the Tools menu, click "Clear Private Data"
2. Make sure to select Cache, Cookies, and Authenticated Sessions
3. Click the "Clear Private Data Now" button

Internet Explorer

1. Click the Tools menu and select "Delete Browsing History..."
2. Click the "Delete all..." button

After clearing your cache you may need to reload Vivaty and login again.

Justin Gibbs replied on February 03, 2009 00:00 to the question "Firefox Problem" in Vivaty:

We have the new Vivaty running on a few XP machines here at the office and at home. Can you explain more the problem you're experiencing?

You might also want to clear your browser cache and reload the browser. I understand that you tried it on two different machines but it never hurts to clear things out from the browser end.

Justin Gibbs replied on February 02, 2009 23:32 to the question "login problems" in Vivaty:

Our records show that you still have not verified your email. Please check your email folder and/or spam folder for a verification email from Vivaty. Once verified you should be able to login or send yourself a new password.

Justin Gibbs replied on February 02, 2009 16:49 to the question "How do I stack Vivaty items in My Scene?" in Vivaty:

The technical term for stacking items is parenting and Ken's instructions sum it up pretty well. Vivaty only has basic parenting functionality at the moment and it's done at the time an object is placed in the scene. Setting an object on a table will parent it to the table. Move the table and you move both objects.

As for the other stability problems you've been experiencing, it might help to clear out your browser's cache. Make sure to also clear your cookies when you do this.

Justin Gibbs replied to a topic that has since been removed from Vivaty. see the change log

Justin Gibbs replied on January 15, 2009 20:53 to the problem "All Vivaty sites are offline" in Vivaty:

One of our Internet providers, Level3, had a major outage this morning. They're back up so you shouldn't have any problem accessing Vivaty now.

Justin Gibbs replied on January 15, 2009 06:37 to the question "How do I have my two day old comments to display again?" in IntenseDebate:

Can you do the same for this post as well:
http://justingibbs.com/2009/01/04/why...

Justin Gibbs replied on January 14, 2009 17:06 to the question "How do I have my two day old comments to display again?" in IntenseDebate:

http://justingibbs.com/2009/01/10/vid...

The post had two comments prior to them disappearing Tuesday. But as you can see, comments made after Tuesday display fine. I haven't done anything on the back end, so it seems odd.

Justin Gibbs asked a question in IntenseDebate on January 14, 2009 15:50:

How do I have my two day old comments to display again?

Old comments no longer display on my blog posts. I'm using WordPress and the IntenseDebate plugin. Monday the comments displayed fine, yesterday they disappeared. I can see the comments in admin panel but they don't display. Comments made today display fine.

Justin Gibbs replied on January 13, 2009 00:47 to the problem "Why won't "Add Item" add items to the wall?" in Vivaty:

Sounds like you're experiencing a temporary browser issue. If you clear your browser's cache and restart everything should work properly again.

Firefox 2 users
1. From the Tools menu, click "Clear Private Data"
2. Make sure to select Cache, Cookies, and Authenticated Sessions
3. Click the "Clear Private Data Now" button

Internet Explorer 2 users
1. Click the Tools menu and select "Delete Browsing History..."
2. Click the "Delete all..." button

After clearing your cache you may need to reload Vivaty and login again. If you're still having trouble you can always try restarting your browser.

Justin Gibbs replied on January 07, 2009 17:30 to the question "Why is the latest vivaty player a resource hog?" in Vivaty:

The increased RAM use can be caused by either the player or the 3D model, or both. Have you made changes to your 3D model between the old and new player? Do you see the increased RAM use viewing other 3D models?

We'll continue to investigate on our end.

Justin Gibbs replied on January 07, 2009 00:16 to the question "My Vivaty player is not showing other embedded X3D content" in Vivaty:

Seems to work for us. Might be the file you're testing. Try using example objects from the "X3D: Extensible 3D Graphics for Web Authors" site.

Justin Gibbs replied on January 06, 2009 23:31 to the problem "I can't see my own or other peoples chat text. Using firefox." in Vivaty:

We haven't been able to reproduce the problem you're seeing. Is it possible for you to take a screenshot? We recently released docked chat, which puts scene chat into the player window but private chat and chat history continue to use the old style of pop-up window. Are you seeing the problem in the docked portion or the pop-up? Or maybe the pop-up has been obscured behind other windows.

Justin Gibbs replied on January 05, 2009 17:41 to the problem "I can't see my own or other peoples chat text. Using firefox." in Vivaty:

Were you able to check using IE? Perhaps one of your customized browser settings were causing an issue with Firefox.

Justin Gibbs replied on December 10, 2008 22:58 to the problem "Multiple gifts at same time: 1 disappears" in Vivaty:

I've actually learned that this is not a bug. It might not be the best in user interface design, but it functions. If you open the add item window you'll see a link to display Gifts. Here you can find all the gifts you ever received.

Justin Gibbs replied on December 09, 2008 21:45 to the problem "Browser blocked Impossible to return on my scene" in Vivaty:

This should have been fixed, are you still experiencing the problem?

Justin Gibbs replied on December 04, 2008 00:30 to the problem "Multiple gifts at same time: 1 disappears" in Vivaty:

KD,

Nice catch. I filed the bug, should be resolved in the next release.

Justin Gibbs replied on December 02, 2008 00:31 to the problem "Player does not work in Microsoft Virtual PC 2007" in Vivaty:

KD,

Looks like your video card is unsupported. Are you able to try Vivaty on another system?