Karr Yutuc's dashboard

Karr Yutuc replied on November 22, 2009 08:02 to the question "Muvee Reveal Gets Stuck During Saving/Burning." in muvee:

What's the file format of the song?

Karr Yutuc replied on November 20, 2009 18:21 to the question "Muvee Reveal Gets Stuck During Saving/Burning." in muvee:

Hi crj1908,

May I know the file format, number of pictures/movies/music that you are trying to load?

Karr Yutuc replied on October 31, 2009 14:51 to the question "how to add downloaded style in muvee reveal?" in muvee:

Hi Shrey91,

When you install (run) the downloaded style of muvee Reveal it should automatically appear under the list of your styles when you launch the program.

I hope this helps!

Karr Yutuc replied on August 28, 2009 05:06 to the problem "What is a product key #? I see customer #, order #, and invoice # but nowhere do I see a product #." in muvee:

Do you see anything that says License Key? If so, that's the one :)

Karr Yutuc replied on August 26, 2009 16:22 to the problem "So...What Happen?" in muvee:

Hi Rosa,

When you launch Reveal, you will see a link for "Enter Product Key". Click on that link and key in your Product Key to unlock the full version.

Karr Yutuc replied on August 15, 2009 14:58 to the problem "No Option to save and share except for Burn a DVD." in muvee:

Hi Sahugani,

May you please take a screenshot of the "share muvee" option you have? Thank you.

Karr Yutuc replied to a topic that has since been removed from muvee. see the change log

Karr Yutuc replied to a topic that has since been removed from muvee. see the change log

Karr Yutuc replied to a topic that has since been removed from muvee. see the change log

Karr Yutuc replied on July 12, 2009 17:18 to the question "Muvee Producer 6.1, where are the 33 styles after upgrade?" in muvee:

Hi Olivia,

So we can assist you better and also for me to further check your purchase records. May you please login to Self Serve and send us a support ticket? Thank you!

Karr Yutuc replied on July 10, 2009 01:07 to the problem "crash" in muvee:

Hi Gary,

I'm sorry to hear your frustration in muvee Reveal. I would be happy to help you on that.

1) May I know what is the muvee Reveal version, build label and build number? (from muvee Reveal main screen, click 'Help' -> 'about muvee Reveal')
2) May I know the extension file name of the videos/music/photos that you are trying to load?
3) Number of videos/music/photos?
4) ) Can you follow the steps below and let me know the results:
a) Launch muvee Reveal
b) Make a new muvee this time using only muvee sample media files located at "C:\Program Files\muvee Technologies\muvee Reveal\Samples"
c) Save it into any format
d) Please take the snapshot of the application when it crash or hang http://www.wikihow.com/Take-a-Screens...

I will wait to hear from you.

Karr Yutuc started following the problem "crash" in muvee.

Karr Yutuc replied on July 09, 2009 02:35 to the question "Muvee Producer 6.1, where are the 33 styles after upgrade?" in muvee:

Hi Olivia,

Please download the 33 styles here http://www.muvee.com/download/corepack. You must have the Product Key for the corePack to install it.

Karr Yutuc replied on July 07, 2009 00:47 to the question "Muvee Producer 6.1, where are the 33 styles after upgrade?" in muvee:

Hi Olivia,

May I know the muvee version, product build, label you have installed? To find these information, launch muvee autoProducer, click on Help and then About.

Karr Yutuc replied on July 05, 2009 18:23 to the question "muvee reveal cannot save, please help" in muvee:

you are always welcome! it's always our pleasure to serve you.

Karr Yutuc replied on July 05, 2009 16:07 to the question "muvee reveal cannot save, please help" in muvee:

Have you tried previewing your muvee before saving it? If so, does the style you selected applies?

Karr Yutuc replied on July 05, 2009 12:44 to the question "muvee reveal cannot save, please help" in muvee:

Hi Krishna23,

This usually happens either when
1. You've imported video, picture and music files from an external source such as a thumb drive, CD, portable hard disk or network drive;
2. You've moved your source files or renamed the folder they are located in.
muvee Reveal attempts to locate your media files from the location where they were last imported. Make sure your external source (thumb drive, CD, portable hard disk or network drive) is connected so that your media files can be accessed. We recommend that you copy your media onto your PC's hard drive to avoid this problem.

Karr Yutuc replied on June 27, 2009 01:04 to the question "can't burn dvd" in muvee:

HI K Donelly,

May I know the media type, number of pictures/movies/music that you are trying to load?
May I suggest that you try to use our samples located at C:\Program Files\muvee Technologies\muvee Reveal\Samples?
Let me know if you're able to make muvee using our samples.

Karr Yutuc replied to a topic that has since been removed from muvee. see the change log

Karr Yutuc replied on June 27, 2009 00:58 to the question "play back does not play." in muvee:

Hi Ismail,

I'd be happy to help you on this. Is the playback button you are referring
to the "Make muvee" button?