Katie Keenan's dashboard

Katie Keenan replied on October 08, 2009 21:46 to the problem "Exchange posting not showing up" in Ode Magazine:

Hi Shirly -

I apologize, we are a little behind on our postings. I've posted one of yours right now. I'll spread the rest out over the next couple of days.

Best,
Katie

Katie Keenan replied on October 06, 2009 17:40 to the problem "No magazines" in Ode Magazine:

Hi Charlene - We've had a delay in our schedule and our September/October issue was just mailed last week. You should be receiving your next issue within a couple days. If there is still a delay, please send an email to subscriptions@odemagazine.com. Include your name and address that you signed up with and they will be able to assist you.

Best,
Katie

Katie Keenan replied on September 11, 2009 22:17 to the problem "need to change user name" in Ode Magazine:

Please send us your current username and the one you would like to change it to (webmaster@odemagazine.com). Thanks, Katie.

Katie Keenan replied on August 28, 2009 23:45 to the problem "Can't change my address" in Ode Magazine:

Hi Betsy -

Please contact subscriptions@odemagazine.com. Send them both your old and new address and they will be able to get that updated for you.

Best,
Katie

Katie Keenan set one of Katie Keenan's replies as an official response to "Newsletter links don't work" in Ode Magazine

Katie Keenan replied on August 17, 2009 17:24 to the problem "Newsletter links don't work" in Ode Magazine:

Thanks for sending along the info. While we look into this issue, I've added a link towards the top of the emails that will show you the email in your browser. From there you will be able to click on the links without issues.

Katie

Katie Keenan replied on August 15, 2009 00:54 to the problem "Newsletter links don't work" in Ode Magazine:

Hi Heidi - Thanks for making us aware of this issue. Does this happen when you click on all of the links. I'm wondering if this might be something with your email client. What program do you use to receive emails? The links should all be directed to their original source. They should not open up files as you are describing. Please let me know so we can look into this issue.

Thanks,
Katie

Katie Keenan replied on August 05, 2009 21:38 to the question "Looking for Past Issues of Ode on-line" in Ode Magazine:

Hi Gloria - We do offer a selection of articles from our past issues in our online archive here: http://www.odemagazine.com/doc/issues.... We don't post all of the articles, but most of them. We will soon be offering back orders so if in the future you do need a particular issue, we will be selling them for $4-$5.

If you are going to be getting rid of old copies, please consider donating them to your local library or handing them out to friends.

Thanks!
Katie

Katie Keenan set one of Katie Keenan's replies as an official response to "Positive column in today's NYT" in Ode Magazine

Katie Keenan replied on August 05, 2009 17:49 to the idea "Positive column in today's NYT" in Ode Magazine:

Great, thanks for the suggested article. I'll forward this on to our editors for consideration.

Katie Keenan replied on August 04, 2009 22:25 to the idea "Modify the feedback tab" in Ode Magazine:

Thanks for pointing this out. We are working on this now. I'll let you know when the feedback tab has been removed from the "print-only" pages.

Best,
Katie

Katie Keenan set one of Katie Keenan's replies as an official response to "Missing logoff button." in Ode Magazine

Katie Keenan replied on July 24, 2009 15:37 to the problem "Missing logoff button." in Ode Magazine:

As you can see we have updated our homepage a bit. You can find the new log out button on the bottom of each page in the footer.

Katie Keenan set one of Katie Keenan's replies as an official response to ""LINK NOT FOUND"" in Ode Magazine

Katie Keenan set one of Katie Keenan's replies as an official response to "The Path to Endless Creation"" in Ode Magazine

Katie Keenan set one of Katie Keenan's replies as an official response to "Offended by ODE renewal mailing" in Ode Magazine

Katie Keenan set one of Katie Keenan's replies as an official response to "delete messages" in Ode Magazine

Katie Keenan set one of Katie Keenan's replies as an official response to "Blessed Unrest" in Ode Magazine

Katie Keenan set one of brenda leensvaart's replies as an official response to "Ode in Nederlands in US, Ode in Dutch in US" in Ode Magazine

Katie Keenan set one of Katie Keenan's replies as an official response to "Cancel Subscription" in Ode Magazine