Kb's dashboard

Kb replied on July 09, 2008 22:11 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Kevin,
In Outlook the message is "Can not verify or add the calender to Outook mail make sure the following calender link is valid" When I try to download to link the message is that the web site can not display the page. The download link and subscribe line is http://iwantsandy.com/[secret code]/list.ics .

Google Calender accepts the link, adds the calender but it is not updated.

The problem began occurring 9 days ago, prior to that it all worked like a charm.

My operating system is Vista. I use Outlook 2007. I am using the latest version of Goggle calender.

I am using Austin descriptions of the problem because frankly I don't have a lot of skill at describing these types of problems.and Austin it seems does.It seems that he is having a similar problem as mine. If you check Twitter you will see that other Sandy users are also having this problem Free programs are great but I would in this case be happy to pay for some human support.

Thank you for trying to help.

Katybeth

Kb replied on July 09, 2008 04:33 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

.
I'm using the private feed with iCal on a Outlook. Originally it synched just fine, but lately iCal has been giving an error message: "Request to the server http://my%40domain.com@iwantsandy.com/list.ics failed."

I reset the private feed, but received the same error.

I tried to download the file to test the link but also get an error: "The calendar file is unreadable. No events have been added..."

I also added the feed to Google Calendar. As above, it worked for a while. Has not worked for a while. Google doesn't give me any error message. I know it's not working because updated to-dos and appointments do not change and new ones do not appear.

This problem continues. Does anyone from Sandy care to comment? Is it being worked on? Can we expect the problem to be resolved? It would be very helpful if one of Sandy's helpers would respond.

Kb replied on July 08, 2008 13:59 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Thanks Austin for describing the problem so much better than I did. I have tried everything you tried and received the same results. I thought it was a problem with outlook but other internet calenders seem to sync fine.

Kb replied on July 04, 2008 23:22 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Eric, thank you. But my calender just stopped syncing with Outlook or Google. The link appears to have "broken" in the last five day. The post you are referring to does not explain why Sandy employees do not respond to help tickets. I need to look for other options. Complaining is not getting my calender up and running. Its dumb to put this much faith in anything you don't pay for...when companies offer something for free--accountability is what is lost.

Kb replied on July 04, 2008 23:08 to the problem "CALENDER LINK BROKEN!! HELP" in I want Sandy:

Still no help with broken list problem--I would be angry but who with....since obviously Sandy does not have any real people listening.

Kb reported a problem in I want Sandy on July 04, 2008 04:11:

CALENDER LINK BROKEN!! HELP

I WANT SANDY PEOPLE CAN YOU HEAR ME1!! I have determinded my calender link to Outook is broken--can you fix it? (see other post regarding outook and Sandy)

Kb replied on July 04, 2008 04:07 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Great News. I have determined for sure--that the my calender link is not workng---Now what would be really really good news is if someone from SANDY would tell me they would fix it for me.

Kb replied on July 04, 2008 02:07 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Well, I have tried everything. Even looked at the Sandy blog which has not been updated since Feb. I don't think there are any human Sandy people and I certainly don't think 3 people are hear and listening on this site. I see questions without answers from months ago. I am wasting my time but I have time to waste for about 48 more hours and then Good Bye Sandy.

Kb replied on July 04, 2008 01:42 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Gosh it looks like I am having a conversation with myself. Still, can't get link to work with either Google or Outlook. So nada on my calender. This is a big problem. Nobody from Sandy support has answered my help e-mail, one kind soul did offer a possible solution here. Sandy is free, but I would rather pay for an application that included some tech help when you needed it. Unfortunately, Sandy and I might have to part ways. How sad it that.

Kb replied on July 02, 2008 03:44 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Does Sandy have tech support--I am happy to make a donations towards it--the product is so good---but not being able to get help when "3 employees are here and listening" is not so good. Thanks to @Kevin for at least trying

Kb replied on July 02, 2008 03:42 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Just tried to add the URL to Google Calenders--will not work. Can not download, Outlook says the Url is not valid, and will not download. I think something is wrong with the link. Help Please. I need my calender back. I love Sandy--but this just is not going to work.

Kb replied on July 02, 2008 03:35 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

The download does not work. Outlook says the Subscribe link is not valid. This problem is recent, I subscribed without an issue for a long time. Google is not accepting the private URL I thought if I could run Sandy through Google, I could then sync Google to Outlook. This did not work.

Thank you for your reply. I really appreciate it.

Kb replied on July 01, 2008 12:30 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Still waiting

Kb replied on July 01, 2008 03:01 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Still waiting for help. I have not been contacted through the site and nobody seems to be able to solve this problem here, either. Nobody has given any indication of even trying to help.

Kb replied on June 30, 2008 20:55 to the question "Outlook rejecting Sandy's calender link." in I want Sandy:

Do you know how annoying it is to be invited to ask for help both on a web site and on this forum, request it from both places and not receive a reply? I rely on Sandy for my calender, it now is not working, its possible that I have done something wrong its also possible that the link it broken

Kb asked a question in I want Sandy on June 30, 2008 13:45:

Outlook rejecting Sandy's calender link.

I am getting an error for the calender that says the link is not valid.

Kb asked a question in Twitter on April 21, 2008 12:49:

Customer service ignors help tickets.

Like many other I am not recieivng updates from the people that I am following but I am recieving updates from a few new people I just started following.I guess this problem is being worked on.

On three occasions, I have submitted help tickets and they have been ignored. How does this make me feel? Like I am wasting my time.

Kb replied on February 11, 2008 15:22 to the problem "The log in won't take my user name/password that was valid a few hours ago" in Twitter:

Well, I solved my own problem--not exactly sure how but I no longer need helo.

Kb started following the problem "The log in won't take my user name/password that was valid a few hours ago" in Twitter.

Kb replied on February 10, 2008 21:49 to the problem "The log in won't take my user name/password that was valid a few hours ago" in Twitter:

Well, maybe I should just start over again. Or Maybe I am to old to be twittering or perhaps I am a twit. The problrm is people were following me and I would like to give this a try....so can anyone help. I have also send an e-mail to the folks at Twitter directly.